7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!) , and making the restaurant business better for it. This places kitchens at the center with and multiple spokes—from delivery to meal kits to virtual brands—all coming out of it.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. In fact, October’s same-store sales growth of +5.2%

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Delivery and takeout options are endlessly accessible for most. It is your roadmap to attracting and retaining customers. Identify Target Customers.

Seating 222

Seating Email Marketing Marketing SEO 222

Black Box Intelligence

SEPTEMBER 16, 2022

Reporting the biggest acceleration in sales were the Full-Service segments. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Restaurant same-store sales growth was +5.3%

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 121

Fast Casual Front of House Fine Dining Mobile Ordering 121

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. Enhance Customer Experience With Table Ordering App. Ordering – Stress-Free Experience For Customers. Personalize The Customer Experience . Source: Restaurant & Cafe.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We Here’s why customer satisfaction is a must for increasing revenue, plus examples of how to fine-tune your restaurant’s hospitality.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Black Box Intelligence

DECEMBER 16, 2022

The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining. Based on their 3-year same-store sales growth, the segments that performed the best fell under the limited-service category: quick service and fast casual. year over year in November. in November, down by 1.1

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

Cheetah

JULY 1, 2021

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ? Table of Contents.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Cheetah

JULY 1, 2021

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ? Table of Contents.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Touch Bistro

SEPTEMBER 10, 2021

Great service is essential to running a successful restaurant, which is why you need to become a pro at restaurant staffing and learn how to craft a solid server job description. Restaurant servers (also known as waiters and waitresses) are the front of house staff in your restaurant. What is a Restaurant Server?

Hiring 97

Hiring Front of House Fine Dining Customer Service 97

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 209

2022 Mobile Ordering Guest Recovery Point of Sale 209

Black Box Intelligence

SEPTEMBER 21, 2021

For our clients, we offer granular data on financials, consumers, customers and workforce, as well as competitive intelligence that they use to benchmark against the competition. Broadly, the restaurant industry is divided into two umbrella categories based on the type of service provided. Limited-service restaurants.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

EATER

FEBRUARY 18, 2021

In the absence of clear federal and state government mandates, they have had hugely variable experiences from workplace to workplace as they weigh the pros and cons of returning to kitchens and dining rooms. Sandy Levine owns Chartreuse Kitchen & Cocktails in Detroit and is also high-risk. High-Risk Workers Have Only So Many Options.

Front of House 113

Front of House Back of House Tip Distribution Outdoor 113

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. In fact, October’s same-store sales growth of +5.2%

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 191

2020 Loyalty Program Mobile Ordering Fast Casual 191

Restaurant365

MAY 15, 2020

As you start to reopen your dining room, you undoubtedly have a lot of questions. How much dine-in sales should I expect? You might even be considering optimizing and even promoting your takeout and delivery revenue centers after you open your dining room to continue the revenue flow from those off-premise channels.

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Black Box Intelligence

SEPTEMBER 15, 2022

This month’s strong sales numbers and weak guest counts demonstrate exactly what happens when larger check growth (due to large price increases that passed onto consumers) is the primary reason for higher sales. Reporting the biggest acceleration in sales were the Full-Service segments. percentage points over July 2022’s growth rate.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Open for Business

NOVEMBER 21, 2022

Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality. It falls under the umbrella of customer service. In a nutshell, it’s the relationship a business has with customers, before, during, and after their visit. Quick links. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 137

Hotels Fine Dining Dine-in Front of House 137

Restaurant Clicks

DECEMBER 30, 2021

I was happy to enjoy Brooklyn’s low-key, friendly vibe at its many sushi restaurants, which I would’ve normally written off as fine dining establishments. Daigo Hand Roll Bar Sumi Sushi Taiki Iron Chef House Ozu Japanese Cuisine & Lounge Ki Sushi Saketumi Asian Bistro Menya Jiro Brooklyn Osaka 1 OR 8 Mitoushi Sushi.

Fine Dining 111

Fine Dining Fast Casual Online Ordering Front of House 111

The Restaurant Times

JANUARY 11, 2023

Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. But why should you automate order taking when everything is working fine for you? . According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Black Box Intelligence

DECEMBER 16, 2022

The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining. Based on their 3-year same-store sales growth, the segments that performed the best fell under the limited-service category: quick service and fast casual. year over year in November. in November, down by 1.1

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Modern Restaurant Management

DECEMBER 17, 2020

” The survey, conducted by Untold Insights on behalf of Oracle Food and Beverage, polled 502 consumers in the United States in November 2020 about their dining and gifting plans for the holiday season. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020 166

2020 Point of Sale Consumer Goods Seasonal Menu 166

Modern Restaurant Management

FEBRUARY 4, 2020

This edition of MRM News Bites features Boston Market, Danu Partners, P.F. Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. New CEO at Boston Market. The plan is here.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Ordyx

APRIL 11, 2021

What is a Ghost Kitchen: By Definition RSS Feed A Ghost Kitchen is a food preparation facility specifically built for delivery-only food businesses. What is a Ghost Kitchen: By Definition RSS Feed A Ghost Kitchen is a food preparation facility specifically built for delivery-only food businesses.

Front of House 52

Front of House Back of House Point of Sale Email Marketing 52

Restaurant Clicks

NOVEMBER 22, 2021

No matter which type of cuisine and dining experience you have in mind, you’ll find it on my list of the best restaurants in Dumbo. 111 Front St, Brooklyn, NY 11201 Phone: 718-855-5288 Visit Website. All pasta is made in-house and cooked to order, and their main dishes are all classic Italian preparation of meats and fish.

Front of House 104

Front of House Seasonal Menu Online Ordering Café 104

The Restaurant Times

OCTOBER 12, 2021

Number of deliveries made, . A POS allows you to restrict access by setting permissions for particular roles so that any sensitive information or customer data does not ooze out. Employees constitute a significant part of your restaurant business. Without their proper functioning, you cannot run a successful restaurant. For example:

POS 52

POS Management Management Front of House 52

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch.

Food Truck 116

Food Truck Customer Service Customer Experience Front of House 116

The Restaurant Times

OCTOBER 27, 2021

The respondents of the survey consisted of restaurant operators and executives of several quick-service restaurants (QSR), fine dining, casual dining, and cloud kitchen brands. . It has been a big challenge for restaurants to recover from the pandemic. This time, we aim to throw light on the region as a whole. .

Sports 52

Sports 2022 Front of House Fine Dining 52

Restaurant Clicks

DECEMBER 6, 2021

With a city dedicated to wowing the customer and providing the ultimate entertainment, you know that the restaurant scene must be equally amazing. The Strip’s colossal hotels house multiple 5-star restaurants led by celebrity Chefs known around the world. The Black Sheep. Make a Reservation. Kabuto Edomae Sushi.

Fine Dining 134

Fine Dining Reservations Hotels Seasonal Menu 134

Apicbase

AUGUST 5, 2022

You can do most, if not all, in-house. It consists of mainly two things: what you do (your mission statement), and for who you do it for (your ideal customer). It’s essential that your restaurant mission statement is crystal clear and instantly recognizable to the type of customers you want to attract.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Modern Restaurant Management

FEBRUARY 7, 2023

” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers.

Delivery 189

Delivery Front of House Fine Dining Back of House 189

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Restaurant Clicks

NOVEMBER 26, 2021

Like most diverse large cities, Chicago’s food scene has every cuisine and dining experience imaginable from hundreds of restaurants, brewpubs, and trailers. Like most diverse large cities, Chicago’s food scene has every cuisine and dining experience imaginable from hundreds of restaurants, brewpubs, and trailers.

Fine Dining 112

Fine Dining Seasonal Menu Online Ordering Reservations 112

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 99

2019 Compost Mobile Ordering Point of Sale 99