Modern Restaurant Management

APRIL 4, 2025

“Now, you will be able to come inside of any of our four locations and get your food fresh to order with great flavor, amazing taste and superior customer service.” We also pay close attention to the food left behind on the plate when a customer leaves. It’s important to pay attention to what customers want.

Social Media

Modern Restaurant Management

JANUARY 22, 2025

3D design technology allows operators to optimize their space for operational efficiency and customer comfort. For customers, 3D design tools allow the creation of warm and interactive dining spaces since restaurant operators can try different seating arrangements. Every day a restaurant is closed means lost revenue and customers.

Design

ChowNow

MARCH 21, 2025

On the other hand, when you know exactly who your ideal customers are, you can craft an experience that resonates with customers on a deeper, emotional level, creating a connection that will keep them coming back for years. Key customer factors that influence dining preferences, from demographics to behavior.

Marketing

ChowNow

JULY 18, 2025

How you approach restaurant marketing can be broken into two main categories: Attracting new customers to your restaurant Earning more from the customers you already have Most restaurant operators pour time and money into the first, but often overlook the massive opportunity in the second.

Loyalty Program

Modern Restaurant Management

APRIL 15, 2025

. "Our survey shows that GLP-1 users are not pulling back from restaurant dining—in fact, they’re increasing their visits across all segments, particularly quick-service restaurants (QSRs)," Jana Zschieschang, Chief Brand Officer for Revene Management Solutions, told Modern Restaurant Management (MRM) magazine. "However,

Dine-in

Modern Restaurant Management

DECEMBER 16, 2024

A staff of skilled, experienced team members keeps dining rooms running smoothly, boosts efficiency in the kitchen, builds goodwill with customers, and pushes restaurants to innovate – all of which contribute to business success and sustainability.

Hiring

ChowNow

JANUARY 23, 2025

Does the energy feel flat, and the customers look bored. Get some fresh customers through the door and start the neighborhood talking about whats happening in your restaurant again. You need ideas that will wow new customers and get the regulars excited to come back in.

Events

The Restaurant Group

MAY 25, 2025

Online Reputation for Small Restaurants is critical to attract customers and build trust. What is Online Reputation Management for Restaurants Simple definition of restaurant reputation Online reputation management for restaurants means actively shaping how people see your restaurant on review sites, social media, and online searches.

Social Media

Modern Restaurant Management

DECEMBER 18, 2024

– Misty Chalk, vice president, Americas at BrightSign AI Continues to Revolutionize Restaurant Operations and Guest Services: The restaurant sector is poised for a seismic shift as AI integration takes center stage. It will enable hyper-personalized experiences that transform guest interactions through advanced customer insights.

2025

The Restaurant Group

FEBRUARY 14, 2025

Gross Profit Margin Definition of Gross Profit Margin Gross profit margin shows the money left after subtracting the cost of goods sold (CoGS) from total sales. It represents the direct costs of producing your menu items and serving customers. A higher rate indicates more customers served and potentially higher revenue.

Point of Sale

Modern Restaurant Management

DECEMBER 31, 2024

How leaders meet these needs will become increasingly important, as nearly half of respondents said third-party delivery services account for between 11 percent and 30 percent of revenue. Customers embraced the protein-packed dairy, transforming trending dishes like cottage cheese toast and flatbreads. Coincidence? We think not!

Franchise

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Why Restaurant Email Marketing Works So Well It Reaches Customers Directly Emails bypass social media algorithms and land directly in customer inboxes.

Email Marketing

Restaurant Clicks

JULY 30, 2025

This list was created after looking at customer reviews, online rankings, and local recommendations. This spot doesn’t have a large dining space, but many customers return for takeout or to grab a seat outside. It also runs as a butcher shop and market, giving customers the option to take home the same meats they enjoy on-site.

Outdoor

SpotOn

JUNE 17, 2025

95% of restaurant operators say guests are more value-conscious, while 61% of customers say loyalty offerings are an important when choosing a restaurant for delivery. The right POS online ordering system will only charge a low flat monthly rate for their service, allowing you to grow your profit as your online ordering grows.

Online Ordering

The Restaurant Group

FEBRUARY 23, 2025

With a solid Restaurant Inventory Management system, your kitchen runs like a well-tuned engine, keeping operations smooth and your customers happy. Preventing Stock Shortages and Overordering No more running out of key ingredients in the middle of service. What Is Restaurant Inventory Management?

Inventory

The Restaurant Group

APRIL 18, 2025

Simple Definition of Restaurant Accounting Restaurant accounting is the process of recording, analyzing, and interpreting financial data for a restaurant. Why Restaurant Accounting is Important for Every Restaurant Restaurant accounting is crucial for the profitable operation of a food services organisation. It’s a lot!

Management

Black Box Intelligence

DECEMBER 5, 2024

Your bank definitely does. Neither does your customer. Meanwhile, what actually matters to your customers is flying under your radar and its costing you big time. Limited Service brands with an ASR of 4.4 And Full Service? Better ratings and more reviews mean more visibility, which means more customers.

Coaching

Rocket Fuel

DECEMBER 12, 2024

These chargebacks occur when a customer receives food through a third-party delivery service and then disputes their payment through their credit card company or bank. Its then up to the restaurant to supply evidence that the charge is legitimate and that the customer has no grounds for a refund.

Delivery

The Restaurant Group

MAY 3, 2025

Definition and Importance Picture this: you spend weeks training a new server, and just when theyre finally getting the hang of things, bam! This little devil matters because it eats away at your service quality , drains your cash flow , and leaves your customers wondering why they never see the same smiling faces twice.

Cash Management

Restaurant Engine

MARCH 12, 2025

Its time to consider adding some AI into your marketing strategy to enhance customer engagement, streamline operations, and boost profitability. AI Helps Personalize the Customer Experience Consider your promotional emails to customers. If not, it can revolutionize your customer interaction.

2025

Lavu

JULY 18, 2025

It is important to understand it’s not just slipping an occasional $5 bill into a pocket, and can include: Giving free or extra food/drinks to customers without authorization. This is used as a way to obtain bigger tips from customers who are grateful for the ‘extra’ provided to them. Providing extra discounts or unnecessary comps.

POS

Black Box Intelligence

FEBRUARY 12, 2025

Customization Wins: Guests perceive greater value when they can personalize meals. Full-Service (FSR): Consumers perceive value in hospitality, ambiance, and food quality. Enhance the Guest Experience Customers equate efficiency and ease with value. This could mean meal combos, and limited-time offers.

Pricing

Apicbase

JULY 11, 2025

When they’re solid, your architecture stays strong, even as complexity increases The essential functions align with the layers in a best-of-breed architecture: Data and Connectivity Layer Operational Core Finance Layer Customer-Facing Layer Insights Layer The functional blueprint of a modern restaurant stack. They’re also the pressure points.

Allergens

Restaurant Engine

APRIL 9, 2025

These reviews influence your customers choices of where to eat in your hometown more than traditional advertising. Maintain accurate information: Keep your restaurants name, address, phone number, hours of operation, and menu updated at all times to avoid customer confusion. Restaurant Web Design, Made Easy.

Management

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. The cost will usually depend on the type of service being offered, your business size, and other variable factors. Fixed vs. Variable Expenses: Fixed expenses do not change with the amount of sales or services provided.

2025

Apicbase

OCTOBER 25, 2024

Your dishes must delight customers, but they can’t be too costly to produce. Understanding Restaurant Menu Management – Definition What is restaurant menu management? It’s the systematic process of planning, designing, updating, and maintaining your menu to maximise profitability while enhancing customer satisfaction.

Menu

Delaget

JANUARY 8, 2025

Founded in 2001, Delaget serves over 30,000 locations, with 125+ brands among its customers (including 40 of the top 50 North America-based restaurant concepts). Joining forces with PAR Technology represents an exciting new chapter for Delagets customers and employees, said Jason Tober , Chief Executive Officer of Delaget.

Technology

Modern Restaurant Management

MARCH 4, 2025

While total spending growth was nearly flat compared to January, sector-level trends showed consumers shifting more spend to retailers and restaurants in February and spending less at service-based businesses. On a year-over-year basis, small business sales (+2.1 percent) and total transactions (+4.0 percent) showed healthy growth.

Delivery

Modern Restaurant Management

APRIL 1, 2025

Based on a study of 300 Quick Service Restaurant (QSR) locations, including McDonald’s, Wendy’s and Burger King, the research introduces an innovative economic framework that adapts Purchasing Power Parity principles to analyze labor costs. Service Fee Ban : 83 percent of people think automatic service charges should be banned.

Pricing

Black Box Intelligence

NOVEMBER 14, 2024

Restaurant surveys were once considered the gold standard for gauging customer satisfaction. Traditional customer feedback methods are starting to fall short. In addition, reviews offer a broader, more dynamic snapshot of customer sentiment. Customers provide immediate feedback, often right after their dining experience.

Customer Experience

Modern Restaurant Management

DECEMBER 17, 2024

Even though AI tools can’t peel an avocado or make rice balls for sushi, AI definitely will be entering the kitchen more in 2025. A well-trained, motivated workforce is the cornerstone of exceptional service and high-quality products – two factors that are critical to generating customer loyalty.

2025

Sling

MAY 15, 2025

Takeaway #3: Industries that typically use shift work include call center and customer service representative, server, food runner, manager, housekeeping, stock clerk, cashier, EMT, firefighter, nurse, doctor, bus driver, and factory and warehouse worker. What industries use shift work?

Website Management

EATER

JUNE 3, 2025

Embarrassingly, it took me a moment to realize that Purple Carrot is a plant-based meal kit service. At about $11 per serving, Purple Carrot is definitely cheaper than eating out, but is probably more expensive than if I were to go out and buy my own ingredients la carte of course, that may vary depending on grocery prices in your region.

Take-out

Paper Chase Accountancy

JUNE 25, 2025

It’s a strategic discipline focused on maximizing financial gain by selling the right product to the right customer at the right time for the right price. Learn more about our Accounting Services ! This is where revenue management for hospitality and tourism comes into play. This guide is designed for beginners.

Tourism

Modern Restaurant Management

NOVEMBER 27, 2024

The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S., Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent).

2025

EATER

MAY 21, 2025

per hour would not be required to pay federal income taxes on the tips that they receive from customers. This is one of those policy proposals that truly is as simple as it sounds workers who are paid the tipped minimum wage (also known as the sub-minimum wage) of $2.13

2024

Modern Restaurant Management

MAY 23, 2023

Globally, restaurants saw a notable shift in customer expectations and behavior during this time. As a result, restaurants had to quickly adapt by offering takeout and delivery options to cater to their customers' changing needs. In addition, many restaurants are now using digital menus in-house.

Customer Service