7 Shifts
MAY 23, 2024
Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in.
7 Shifts
JANUARY 31, 2024
This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.
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Culinary Cues
MAY 8, 2023
It sounded like an appropriate title for an article about life in the kitchen. Kitchen work ages us even though to many it is a calling, something that we love (most of the time). When you work in a kitchen, you know what it means to be exhausted at the end of a shift – especially when it’s 12 hours or more in length.
OpenTable
SEPTEMBER 27, 2020
From special-occasion celebration boxes and custom insulated tote bags to at-home private chefs, get inspired by these next-level experiences. Rise of the Ghost Kitchens: How Virtual Restaurants Are Reshaping L.A.’s ’s Dining Economy – Los Angeles Times. … Read more.
7 Shifts
JANUARY 26, 2021
For both safety and ease, there isn’t a better option. And when customers are empowered to handle these tasks, dining room staff can take extra care to do what they do best—give guests memorable dining experiences. Kitchen display systems (KDS) eliminate the need to bring tickets back to the kitchen or handle a printer.
7 Shifts
AUGUST 7, 2020
Restaurant staff members who are engaged in their work are better able to create memorable experiences for guests — even if they don’t interact with them directly. Team members who aren’t engaged create subpar experiences for guests and are more likely to quit. Why it’s important to ask: Hospitality is about putting customers first.
7 Shifts
JULY 14, 2020
We’ve learned a thing or two from our experience working with restaurants during and before the pandemic, so we compiled a list of critical information any restaurant will need to successfully reopen and stay operational during the pandemic. A restaurant’s health code depends on it!
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