Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” 1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well. Multipurpose.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

Mad Mobile

FEBRUARY 5, 2024

Instead, investing in new processes can streamline your eatery and cut costs while increasing efficiency and improving your customer experience! Our innovative and intuitive POS system makes it simple for your staff to learn and maximize their efficiency.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

7 Shifts

JANUARY 23, 2020

Thoroughly research restaurant costs (operational, labor, equipment, etc.)—both Create an experience. Fine dining, fast casual, etc.) What will your atmosphere and experience be? As a manager, work for your staff and your staff will work for your customer. Erin, Rush Street. ?. ?. Hiring/staffing ??

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

NOVEMBER 29, 2019

But there are also some areas where innovation is needed. This might mean weaving elements of fast-casual dining into your design. Dining out is becoming a shareable experience. This is giving restaurants an opportunity to change how they attract and engage customers. Equipment Upgrades.

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Fast Casual Equipment Small Business Mobile Ordering 205

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Back of House Kitchen Safety 180

7 Shifts

SEPTEMBER 20, 2021

Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Guest feedback can be much easier to obtain and process—making for less time collecting and organizing, and more time using data to improve your guest experience. 7shifts Restaurant Scheduling Software.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 25, 2021

However, can innovation teach these old dogs new tricks, or will a post-pandemic environment sunset this trend? According to a statement by Professor Cihan Cobanoglu , director of the M3 Center for Hospitality & Innovation at the University of Florida, “contactless menus will be a key point for restaurants to adapt.

Customer Experience 197

Customer Experience Customer Service Fast Casual Point of Sale 197

Modern Restaurant Management

DECEMBER 29, 2023

News headlines give you a pretty good idea of what’s top of mind for employees at QSRs and fast-casual locations: Staffing Shortages : We’re still 14,000 restaurant jobs short of where we were in February of 2020. It’s important to know what type of experience you want to deliver to your customers.

Technology 123

Technology Front of House Fast Casual Back of House 123

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

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Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

JULY 30, 2021

“This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. The partnership with Clean Juice is highlighted by the creation of the brand’s first-ever national TV spot featuring Tebow and his experience with the brand.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Britt Mills, Senior Director of Customer Experience at Mobiquity.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Black Box Intelligence

MARCH 4, 2021

Innovation was already under way for the restaurant industry in this area; the pandemic simply accelerated it. These next-generation restaurant units address customer demand for a seamless ordering and pick-up experience. How to Enhance Guest Experience Without a Total Makeover.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Modern Restaurant Management

MAY 21, 2020

To ensure a reopening is successful, a restauranteur first needs to look at everything through the lens of whether it is safe for their staff and customers. We expect many restaurants will be moving to a more fast-casual approach, continuing to lean on their pickup/takeout options. That needs to be the number one priority.

Customer Experience 228

Customer Experience Consumer Goods Social Media Dine-in 228

Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

SEPTEMBER 21, 2021

According to Technavio , innovation and customization are the main growth drivers in the fast-casual restaurant category in the United States. However, to offer a truly customizable experience, operators should also allow their customer to be in control of the quantity of each ingredient in their meal.

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Dietary Restrictions Online Ordering Customer Experience Fast Casual 189

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

FEBRUARY 1, 2022

Despite some gains, seven in ten operators across all major segments say their restaurant currently does not have enough employees to support customer demand and most operators expect their labor challenges to continue through next year. There will continue to be ample opportunities for growth in 2022 and beyond."

2022 207

2022 2030 Food Supply Recruiting 207

Aaron Allen & Associates

FEBRUARY 15, 2024

In this context, the only way to work your way out of inflation is innovation. From POS to robotics to commercial kitchen equipment , the landscape is changing and the B2B approaches to get to the end customer are changing as well. There was also a lot of activity among franchisees for QSR brands (including some bankruptcies ).

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2002 Point of Sale 2023 Back of House 52

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

OCTOBER 22, 2020

“Today’s customer wants a frictionless, safe experience and we’re evolving to meet that need quickly with these new formats,” said Tim Welsh, Chief Development Officer at QDOBA. With drive-thru equipped buildouts as low as 1,200 sq. designed with high-rent urban areas in mind. Holsom by Yogurtland.

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Franchise Franchising Loyalty Program Kitchen Safety 154

The Restaurant Group

DECEMBER 31, 2020

While the hurdles of 2020 may not end when the clock strikes midnight on December 31 st , the restaurant landscape is better equipped to deal with whatever comes its way. The industry and its many players have experimented, failed, succeeded, but most importantly, gained a tremendous amount of knowledge this year.

2021 78

2021 Kitchen Safety Food Safety Fast Casual 78

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Quiznos teamed up with digital asset provider Bakkt to allow customers to pay in Bitcoin. Innovative Loyalty Schemes. Camboflare.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Aaron Allen & Associates

SEPTEMBER 29, 2022

Opening a Subway in Chile, for example, can cost between $80k-$120k and it doesn’t require any previous foodservice experience. Other casual dining concepts involve similar investments; for example to open a Chilis franchised unit the opening cost is $3.4 Restaurant equipment and signs. This can be even lower in some countries.

Franchise 98

Franchise Franchising Fast Casual Advertising 98

Modern Restaurant Management

NOVEMBER 4, 2019

“The restaurant scene was the natural next step for Meatless Farm following our fast-growth in grocery stores across the globe. Protein Bar & Kitchen now operates 19 fast casual restaurants with 13 in Chicago, four in and around Denver and two in Washington D.C. Plant-Based More Mainstream. Not anymore.

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Fast Casual Seasonal Menu Innovation Customer Experience 112

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Most popular items searched: while restaurants and bars were closed, we can see that diners are searching for a way to bring home the full dining experience. pinot grigio.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

JANUARY 22, 2021

A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. for the first time, including innovative designs that give a modern touch to the brand’s Southern Brazilian heritage, as well as a standalone butchery. .

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. “White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

LevelUp

OCTOBER 14, 2019

In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online. Smaller dining areas have given way to bigger lobbies, and signage is crucial to direct customer foot traffic.

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Seating Ordering Mobile Ordering Loyalty Program 66

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1 percent at hotels.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

The Restaurant Group

JANUARY 12, 2021

As restaurants and bars reopen across the United States, there is still a lot of uncertainty around the measures needed to create a safe yet pleasing experience for the patrons. Let’s explore some creative restaurant design ideas to accommodate diners and shift customer perspective. to provide seamless experiences. Conclusion.

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Design Fine Dining Fast Casual Customer Experience 78

Modern Restaurant Management

DECEMBER 18, 2019

According to Tripleseat customers throughout the country, there has been an increase in guests requesting a variety of plant-based or meatless fixings this year, with many new plant-based options being offered. . "Restaurants has seen an uptick of new customers, due in part to the partnership. " Mainstream Plant Based.

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Seasonal Menu Fast Casual Consumer Goods 2020 136

The Restaurant Times

NOVEMBER 19, 2021

Human jobs will not be lost as a result of automation, nor will the restaurant experience be harmed or the need for human connection be eliminated. Dining out still revolves around the service experience. Brands that strive to deliver excellent customer service need not be concerned. Efficient Food Delivery .

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Fast Casual Customer Experience Customer Service Food Truck 52

Modern Restaurant Management

MAY 18, 2020

“Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Staying nimble given the fluid environment.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

SEPTEMBER 15, 2020

“We’re both humbled and lucky to support our amazing customers during this critical time. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. The concept aims to be more than an eatery, but a true, immersive dining experience.

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Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189