7 Shifts

JULY 10, 2020

You want to have a big enough budget that your target customers will be exposed to your ads multiple times in a short period (two weeks) prior to the grand opening…he “newness” of the business and special offers related to the grand opening should increase the responsiveness of potential customers.” Invite influencers ??

Events 351

Events Social Media Kitchen Safety Seating 351

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Related: Customization is King: Using POS Systems with Open APIs 2.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

AUGUST 12, 2021

According to the National Restaurant Association, employment at eating and drinking establishments is 12 percent short of pre-pandemic levels , leaving many employees feeling stressed and burned out in the face of often unrelenting customer demand. Four Tech Solutions to Improve Guest and Employee Experiences.

Employee Relations 193

Employee Relations Customer Experience Customer Service Mobile Ordering 193

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

DECEMBER 2, 2022

The team you put together and the experience you provide to your guests has to be top—notch. Of course, tasty food, a specific dining experience, and real estate locations all have a part to play. The names resonate and describe precisely the experience you will get. You have a team of partners, employees, and colleagues.

Social Media 391

Social Media Customer Experience Food Truck Back of House 391

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— That's in stark contrast to hotels and have fixed check-in and checkout time or even airlines where customers board and disembark at the same time. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

License 461

License Hiring Equipment Point of Sale 461

Culinary Cues

FEBRUARY 16, 2021

These are the places where memories are built and where customers become friends, and friendships last from generation to generation. This past year has been excruciatingly brutal on restaurants that simply haven’t been able to weather this relentless storm of pandemic related restrictions and consumer concerns.

Fine Dining 432

Fine Dining Employee Relations Front of House Small Business 432

7 Shifts

AUGUST 24, 2022

Funny tip jars might initially catch a patron off guard, but they can break down the perceived barrier between the front and back of the counter and add a personal touch to a guest's experience. Sometimes even the most generous customers who would love to leave a tip don't carry cash. or amounts ($1, $2, custom amount, etc.)

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

Modern Restaurant Management

APRIL 30, 2021

Consumers and customers have changed their behavior due to the events of the previous year. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas. The pandemic has shifted the priorities of customers when it comes to the businesses they patronize.

Marketing 226

Marketing Food Safety Social Media Small Business 226

Modern Restaurant Management

OCTOBER 15, 2020

Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs. To further reinforce the importance of search, Google recently shared that one in two restaurant visits is digitally influenced during their presentation at MUFSO 2019.

Delivery 221

Delivery Social Media Loyalty Program Customer Service 221

EATER

SEPTEMBER 26, 2023

ABC Velp began attracting customers from near and far, including an Iraqi Christian named Nawzad Martani, who stumbled upon the restaurant in 2013 to celebrate his brother’s birthday. ABC managed to tap into a growing professional middle class in the region, which has partly been fueled by American influence. along with the U.K.

Employee Relations 130

Employee Relations Travel Sports Social Media 130

Modern Restaurant Management

MARCH 23, 2020

If feasible, you can offer customers the option of placing bulk pickup and/ or delivery orders. Communicate that meals can be placed in the fridge/ freezer upon receipt and include reheating instructions to ensure that they experience your food the best way possible. Keep Employees Informed. Bulk Is Best. Gift Cards. No Contact.

Marketing 198

Marketing Back of House Employee Relations Social Media 198

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

License 212

License Point of Sale Employee Relations Restaurant Law 212

7 Shifts

MARCH 27, 2020

What measures can you take to make customers feel more comfortable ordering from you? Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Make sure that staff know about your COVID-19 restaurant closure before customers do.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JULY 16, 2021

These virtual brands have allowed restaurants to hone in on hot niche trends (anything chicken related, typically) with consumers. Some are eliminating tips – adding surcharges to customer checks to give servers hourly wages of $18 to $25. The carryout-only brand of It’s Just Wings, operating out of Chili’s kitchens.

Management 186

Management Management Insurance Kitchen Safety 186

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. A drive to create better working conditions and benefits for industry employees. million Instagram followers.

2024 163

2024 2023 Food Order 2013 163

Sling

DECEMBER 21, 2022

The cornerstone of every great business is customer service. By extension, then, success in business relies on your, and your employee’s, customer service skills. But those things are worth much less without the ability to make your customers happy. What are you as a manager or employee going to do in those instances?

Customer Service 167

Customer Service Employee Relations Customer Experience Communication 167

Sling

DECEMBER 10, 2023

Table of contents How to start a bakery Sample bakery business plan How to start a bakery 1) Gain practical experience Learning how to start a bakery and writing a bakery business plan are two very unique and specialized activities. Before you bake your first loaf for profit, get as much practical experience as possible. And that’s OK.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Modern Restaurant Management

APRIL 20, 2021

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 185

2021 Online Ordering Mobile Ordering Guest Recovery 185

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. An app-first experience for restaurant chains.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

The Restaurant Times

NOVEMBER 11, 2021

F&B businesses can only hope to retain their customers if they provide standard quality food and reach out to new audiences. Restaurants strive to provide their guests with a perfect, convenient, and pleasurable experience. From operational efficiency to customer experience, restaurant management has several obstacles.

Management 93

Management Management Mobile Ordering Online Ordering 93

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Your next step is to signal to your staff (and customers) what you stand for. Speaking of behaviors you won't tolerate, make it clear to your staff, vendors, and customers that any harassment won't be tolerated. Set core values.

Leadership 195

Leadership FOH BOH Website Management 195

Bingage

DECEMBER 2, 2019

The rapid change in nature…it can be anything in the form of technology, customer preferences, marketing trends or anything. Related Read – 13 Simple yet Creative New year Restaurant Promotion Ideas. There are 7 million employees in the restaurant industry. 2019, is about to end! Source ) 2. The industry employs 15.3

Social Media 96

Social Media Online Ordering Employee Relations Sourcing 96

Sling

DECEMBER 2, 2019

Want to improve what your team members do, what they say, how they behave, and how they treat others (coworkers and customers alike)? In this article, the management experts at Sling show you how to enhance your restaurant culture in order to bring your employees together as a team and make your business run smoother.

Employee Relations 78

Employee Relations Definition Influencer Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 163

2020 Influencer Point of Sale Food Safety 163

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. Let’s discuss. .

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Open for Business

MARCH 23, 2023

Having a marketing person is one of the best ways to grow your customer base, keep guests engaged, and raise your business’s public profile. They can be done by full-time employees, part-time staff, or freelancers. Your brand is everything, so it makes sense to have a dedicated team member managing it. Marketing is a booming field.

2023 78

2023 Marketing Social Media Email Marketing 78

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. How Diners Feel.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Restaurant365

JANUARY 28, 2020

Forecasting for restaurants is estimating key metrics like future sales, customer traffic, or menu item ordering mix based on historical sales data, economic trends, or market analysis. Projected sales and customer traffic data can be used in different areas of restaurant operations, primarily in controlling prime costs.

Inventory 145

Inventory Seasonal Menu Employee Relations Customer Experience 145

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. Also consider doing tapas-style dishes with your menu staples or customer favorites. With the rise of social media influencers, you want to find ways to attract these individuals to your establishments – nothing beats free marketing or exposure! Related Posts.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Ken Burgin

FEBRUARY 13, 2024

They may not be asked openly, but they will influence whether the applicant wants the job or not. Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development. What is the restaurant’s service philosophy and customer experience goal?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Hot Schedules

MARCH 29, 2021

For only a short span of time, he now has the experience and the expertise to point out his personal learnings along the way of progressing as a Product Owner. I improved my soft skills, negotiating abilities and the way I could influence business critical situations – all my colleagues were able to sense that.”. Related Posts.

Technology 148

Technology Insurance Healthcare Recruiting 148