Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. " – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Britt Mills, Senior Director of Customer Experience at Mobiquity.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JULY 16, 2021

On the positive side, the pandemic forced any number of pivots among restaurateurs as they struggled during the pandemic shutdown to keep their doors open and kitchens cooking. Virtual kitchens, for example, were already accelerating trends when the pandemic hit. Cracker Barrel trialed a chicken and biscuit concept.

Management 189

Management Management Insurance Kitchen Safety 189

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. We’ve found our guests really appreciate and need that experience now more than ever.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

EATER

OCTOBER 19, 2020

Outdoor setups have also given restaurants a way to bring back some of their staff and to welcome customers eager for a break from their own kitchens. Restaurants’ often-tiny kitchens place cooks shoulder to shoulder, and those in the space can share the same air for hours. Do they work?

Kitchen Safety 145

Kitchen Safety Food Safety Employee Relations Fine Dining 145

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

JANUARY 22, 2021

. “It’s incredibly important for us to continue to grow with strong operators in key geographies to increase the footprint of the brand and share our great Middle Eastern cuisine and hospitality with even more guests.” ” Fogo de Chão Inks New Deals. . ” Fogo de Chão Inks New Deals.

Franchise 203

Franchise Franchising 2020 2021 203

The Rail

SEPTEMBER 26, 2022

By Jill Goodwin, Contributor Staff shortages can have a massive impact on the way a restaurant, bar, or any business in the hospitality industry runs. In the wake of the COVID-19 pandemic, this industry has been hard hit with a lack of potential employees and several other major changes. Build Incentives and Benefits into Employee Pay.

Employee Relations 52

Employee Relations Kitchen Safety Mobile Ordering Customer Experience 52

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 3, 2020

Prior to Fuzzy’s Taco Shop, Wescott’s experience included franchising and client-facing relationships where she focused on data-driven insights. "ezCater's platform provides effortless online ordering and exceptional customer service." Jessica Wescott. Spreading the Spirit of BBQ.

Franchise 165

Franchise Franchising Catering Online Ordering 165

MBB Hospitality

APRIL 14, 2023

You’ll want to find someone who has the experience and the knowledge to help you. This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts. This includes regulations pertaining to health and safety codes.

License 52

License Food Supply Insurance Small Business 52

Sante

MAY 11, 2020

The list of common work-related injuries will vary depending on what part of the restaurant you are discussing. For instance, kitchen workers are more prone to lacerations, punctures, and burns due to proximity to cooking equipment. Wearing appropriate footwear is probably the closest thing to a cure-all for work-related joint pain.

Employee Relations 130

Employee Relations Front of House Back of House Kitchen Safety 130

EATER

AUGUST 3, 2020

That’s how a decade-long employee for Tyson Foods, Inc. The machine operator didn’t want to be publicly identified for fear of reprisal, but he told Civil Eats that he’s worried about his safety since the coronavirus began to spread at meatpacking plants in March. A nightmare.”. According to the complaint, white workers make up 34.5

Food 108

Food Kitchen Safety Front of House Food Safety 108

Hot Schedules

DECEMBER 19, 2019

T he software and systems that serve today’s hospitality industry are constantly gathering data. They amass a huge amount of information about how customers behave. Learn more about Data & Analytics for Hospitality. Customer sentiment from review sites. Health and safety. Employee feedback and pulse surveys.

White Paper 78

White Paper Allergens Download Kitchen Safety 78

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.” Key Takeaways. with an average score of 4.1

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

The Restaurant Times

MARCH 31, 2022

Accordingly, Bahrain is actively promoting tourism-based sectors, offering diversified hospitality, and developing an increasing variety of restaurant and entertainment options. Starting a casual dining restaurant business is not that easy – you need to think about funding, kitchen equipment, staff, and cuisines.

Casual 52

Casual Dine-in Tourism License 52

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe.

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

EATER

MARCH 15, 2021

Maybe it was the first hospitalization of a friend of a friend. But we can try, at least, to make some sense of this collective experience of trauma and mourning: in our memories, in our elegies, in the way we talk about those who we lost. He passed away on April 11, 2020, at age 36, at Elmhurst Hospital. Miguel Torres.

Kitchen Safety 101

Kitchen Safety Education Customer Service Certification 101

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

DECEMBER 19, 2023

Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. – Christine Barone, President, Dutch Bros. .

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Installing plexiglass barriers at checkout.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

APRIL 20, 2020

In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. 10 feeds one healthcare worker, $300 feeds a unit, and $3,000 feeds a whole hospital floor. . $10 10 feeds one healthcare worker, $300 feeds a unit, and $3,000 feeds a whole hospital floor. Newark Working Kitchens.

Healthcare 180

Healthcare Kitchen Safety Loyalty Program Small Business 180

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. “We put the safety of our employees first.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. The top choice by far was having a culinary experience similar to eating at the restaurant. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. The importance of making guests feel comfortable.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." . "As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. 1-2 million. $2-5

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

AUGUST 25, 2020

With the evolution of the hospitality design, Heating, Ventilation and Air Conditioning (HVAC) systems will need to adapt to the changing architecture. Additionally, restaurants will experience a significant shift in technology and customer service. Architectural Considerations in HVAC.

Design 212

Design Guest Recovery Consumer Goods Fine Dining 212