Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Starbucks' Largest Immersive Coffee Experience. Stephen Aheimer. Richard Grab. Allan Wambaa. FirstEnergy Stadium. Oregon Convention Center.

Delivery 111

Delivery Reservations Customer Experience Retail 111

Squirrel Systems

FEBRUARY 1, 2024

Servers can quickly process credit card payments, split checks, and handle tips. By providing the ability to set Tip Out rules in the POS you can keep your entire team happy by distributing tips fairly to all staff members who impact the guest experience but don’t receive tips directly from customers, including bussers, bartenders, and hosts.

Tip Distribution 52

Tip Distribution POS Food Supply Customer Experience 52

Modern Restaurant Management

AUGUST 27, 2020

A group of senior staff members met on Thursday, March 12 to discuss how to set up home delivery of beer, and on March 16, one day after Ohio Governor Mike DeWine ordered the closure of restaurants, we launched this new arm of our business. Prior to the pandemic, tipped staff members were making significantly more than non-tipped staff.

Tip Distribution 194

Tip Distribution Front of House Leadership Restaurant Law 194

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Sling

JULY 24, 2023

3) 7Shifts 7Shifts allows you to automatically post job openings for different positions on sites like Indeed, post training videos for new hires, create schedules, calculate payroll, and distribute tips. In addition, Toast offers products ranging from payroll and tips management to inventory management , email marketing and more.

2023 78

2023 Management Management Tip Distribution 78

Clover - Restaurants

APRIL 9, 2024

They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers. New restaurant owners should take the time to carefully vet suppliers for quality and on-time deliveries. How often do you need deliveries?

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Modern Restaurant Management

SEPTEMBER 14, 2021

TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. The companies will launch a two-way integration. SpotOn Announces Funding Round.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

DECEMBER 21, 2022

Operations will continue to be simplified despite digital experiences expansion. In addition, we see the point of sales platform as taking on more of the master data management role of the business, and configuring all the content needed for any digital experience from a single platform.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Sling

OCTOBER 3, 2023

Split shift and the busy restaurant Tips for working with split shifts What is a split shift? 5) Experience in different parts of the business Depending on the type of business, a split shift may provide the opportunity to gain experience in other parts of the operation. Table of contents What is a split shift? to 7:00 p.m.,

Restaurant Law 158

Restaurant Law Customer Service Tip Distribution Customer Experience 158

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Delivery and takeout options are endlessly accessible for most. It is your roadmap to attracting and retaining customers. Identify Target Customers.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

APRIL 21, 2023

Here are five crime prevention tips and measures to deter criminal activity and reduce your business’ liabilities. Evaluate Your Environmental Design Ensuring that your business is unattractive to criminals can also make it safer for pedestrians, customers and employees. Don’t let criminals ruin that.

Bar 98

Bar Cash Management Employee Relations Tip Distribution 98

Modern Restaurant Management

MAY 21, 2021

It’s no wonder that restaurant franchising is so popular — franchisees buy into a proven business model with built-in branding, training and production methods, and (hopefully) a solid customer base. They can also offer small tips and tricks they found through the process that could save you time, money and stress.

Franchise 199

Franchise Franchising Tip Distribution Design 199

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. Building on a Solid Foundation : For 70 percent of operators, business conditions have settled into or are on the path to their new version of normal.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

APRIL 7, 2020

"Tripadvisor has always been a platform where humans help other humans by generously sharing their experiences (both good and bad) so that the next person, a complete stranger, can benefit. And today, the world needs each other," said Lindsay Nelson, Chief Experience and Brand Officer at Tripadvisor.

Tip Distribution 158

Tip Distribution Healthcare Hospitality Food Supply 158

EATER

MARCH 15, 2021

Dine at home from takeout boxes an underpaid delivery driver brought to you. Plausible deniability grew in the space between what customers and operators heard about how COVID spreads and what they saw restaurants actually permitted to do. And a lot of people love tipping. Dine outside, make sure the tables are far enough apart.

Government 145

Government Tip Distribution Outdoor Dine-in 145

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different.

Webinar 177

Webinar Loyalty Program Online Ordering Social Media 177

Sling

AUGUST 30, 2021

A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. In this article, the workforce management experts at Sling discuss strategies and tips that managers can use to build an HM program from scratch or improve the one they’ve got. 2) Focus On Local Customers.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. Food and Alcoholic Delivery. Consumers on Tipping. Recovery in Sight.

2020 160

2020 Guest Recovery Kitchen Safety Online Ordering 160

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different.

Webinar 187

Webinar Mobile Ordering Loyalty Program Online Ordering 187

Sling

MAY 5, 2020

You can highlight the achievements of your employees and motivate others to reach for more responsibility by distributing a promotion announcement. Regardless of the form and the message itself, the very act of distributing the announcement is important for the morale of your employees and the success of your business. Newsletter.

Management 78

Management Management Tip Distribution Employee Relations 78

Sling

AUGUST 9, 2021

The best option for you, your team, your customers, and your business overall is the spacious, relaxing environment. The kitchen layout shown below has its own delivery entrance that is separate from the food prep area. This improves the guest experience and gives the restaurant a touch of mystery and class. 2) Prioritize HVAC.

Seating 148

Seating Small Business Dine-in Sourcing 148

Sling

DECEMBER 6, 2019

The “FOH” is any action or area of your restaurant that customers will interact with during their dining experience. If you take the time to address all of these issues — not just the cleanliness of your dining room and the appearance of your wait staff — customers will notice and your business will improve. Employee engagement.

Front of House 88

Front of House Back of House FOH BOH 88

Lavu

DECEMBER 14, 2022

Many restaurants today are using legacy technologies that cannot support must-haves like tableside ordering, delivery app integrations and loyalty/rewards tracking. Our customer service is world class and our products are built to help local restaurant owners make more money. Learn more at Lavu.com.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Restaurant365

MAY 3, 2022

The burgeoning distribution, delivery and ridesharing markets give today’s restaurant employees new job opportunities. Here are some tips to optimize your labor costs, while also driving employee retention and satisfaction. Hence, the higher labor costs. Provide work/life balance to control restaurant labor cost.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates.

Mobile Ordering 173

Mobile Ordering Restaurant Law Seating Customer Service 173

Modern Restaurant Management

JUNE 14, 2020

In a deal that creates the world’s largest online food delivery company outside of China, Just Eat Takeaway.com plans to acquire 100 percent of the shares of Grubhub in an all-stock transaction. The transaction represents Just Eat Takeaway.com’s entry into online food delivery in the United States. The deal is valued at $7.3

Food Safety 143

Food Safety Loyalty Program Kitchen Safety Online Ordering 143

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 136

Kitchen Safety Online Ordering Food Safety Point of Sale 136

The Restaurant Times

MARCH 8, 2022

Takeout and delivery are insufficient. In the recovery stage, your key efforts ought to include modifying operational processes, reactivating consumers to bring them back into restaurant dining rooms, adjusting menus to suit shifts in customer habits and preferences, and expanding your delivery capabilities. Source: CNBC.

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52

Xtra Chef

APRIL 15, 2020

From completely changing their concept, like Canlis in Seattle going from fine dining institution to burger drive-thru spot, to philanthropic efforts, like José Andrés’ quick work to distribute meals to those in need, plenty of big brands in the industry have sprung into action. xtraCHEF customer Silver Light Tavern is one of them.

Fine Dining 85

Fine Dining Tip Distribution Seasonal Menu Fast Casual 85

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 124

Food Truck Customer Service Customer Experience Front of House 124

Modern Restaurant Management

SEPTEMBER 15, 2020

The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs. TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. NAB Acquires SALIDO.

Fast Casual 135

Fast Casual Casual Menu Mobile Ordering 135

Modern Restaurant Management

MAY 5, 2020

Yelp for Business : Yelp for Business is an entirely reimagined platform designed to improve the business owner experience with a fresh new user interface that gives business owners more transparency and insight into their Yelp Business Page. Business owners will see this brand new experience when they log into their account this morning.

Guest Recovery 105

Guest Recovery Food Safety Loyalty Program Point of Sale 105

Modern Restaurant Management

OCTOBER 29, 2020

The restaurant industry is in the midst of the e-commerce phase, where restaurants must get creative by embracing technology and new sources of revenue generation to reach customers outside of their four walls.” Since the start of COVID-19, Nextbite has launched 15 brands and has added over 1,000 delivery-only restaurants nationwide.

Online Ordering 139

Online Ordering Customer Service Seasonal Menu Food Order 139

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

The Restaurant Times

OCTOBER 24, 2021

Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens. They’re not in high-traffic locations, but rather within a delivery radius of a large number of online consumers. The key difference is that in a ghost kitchen, a restaurant’s focus is on delivery rather than dine-in.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 114

Compost Loyalty Program Back of House Customer Service 114