The Restaurant Times

SEPTEMBER 14, 2020

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. Helps You Understand Your Customers Better.

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Fine Dining Customer Experience Dine-in Email Marketing 52

Culinary Cues

OCTOBER 30, 2023

Yes, it’s true – when the Michelin Guide decided to recognize some exceptional street food vendors with Michelin Stars, they broke the barrier of snobbery noting that excellence can happen outside of traditional fine dining. If fine dining is your objective, then make the commitment knowing what’s involved.

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Fine Dining Front of House Dine-in 2016 353

EATER

FEBRUARY 28, 2023

Diners wait weeks to score a reservation, landing Dept of Culture a leading role among the small but growing class of fine dining West African restaurants across the country. restaurant: Teranga, a counter-service spot which debuted in NYC in 2019. I spent a week in Lagos with my uncle and one night he took me around.

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The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. Today, with indoor capacity and foot traffic still at historically low levels, providing a smooth user experience is crucial to remaining afloat and prospering in business. .

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Customer Experience Ordering Mobile Ordering Front of House 105

Modern Restaurant Management

FEBRUARY 28, 2024

These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences. Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape.

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Fast Casual Fine Dining Customer Service Casual 114

Restaurant Engine

APRIL 10, 2024

Carry out is growing, but demand for in-person dining continues. While dine-in is alive and well in restaurants today, you may be wondering whether you should expand to carry out and offer both services. 61% have dined at a restaurant. It is also where you can have the most effect on the overall guest experience.

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Dine-in Fine Dining Customer Service Customer Experience 52

The Eat Restaurant

NOVEMBER 9, 2021

Fine dining restaurants are very different from your casual restaurant next door. People walk into these upscale establishments with an expectation to be wowed by the luxurious ambiance, exquisite food, and an unmatchable level of service, which justifies their premium charges.

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7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Table of Contents What is a service charge?

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Culinary Cues

SEPTEMBER 15, 2022

We can all choose to be great at what we do; choose to master our craft and create outstanding experiences for guests and co-workers alike, or we can choose to shrug our shoulders and surrender to mediocrity. Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. Plain and simple.

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Fine Dining Front of House Customer Service Customer Experience 392

7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Table of Contents What is a service charge?

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FOH Front of House Customer Service Back of House 195

The Restaurant Times

NOVEMBER 18, 2021

The experience every customer enjoys needs to somehow be both effortless and memorable. The quest for providing customers with a continuously incredible dining experience is one that every restaurant must pursue. As the name suggests, such factors are often intangible to the customer themselves.

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Customer Experience Fine Dining Dine-in Customer Service 59

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 212

Culinary Cues

JUNE 14, 2022

64% of those independent restaurants were “full-service”. 64% of those independent restaurants were “full-service”. fell in the category of “fine dining”. Everywhere you look, people are beginning to line up for a return to the good old days of restaurant service. 35 % of the overall male U.S.

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Fine Dining Food Supply Customer Service Presentation 468

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

7 Shifts

MAY 15, 2023

I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely. He drew on his experience in fine dining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House.

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Fine Dining Front of House Back of House Dine-in 195

7 Shifts

OCTOBER 21, 2021

Restaurant concepts define the overall theme or idea behind a restaurant, including cuisine, service style, music, and menu design. Restaurant concept inspiration comes from a variety of places, like heritage, family background, a far-off place, or personal experience. Umami Burger : Casual burger spot with an empaths on flavor.

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Fast Casual Food Truck Casual Customer Service 370

Restaurant Clicks

DECEMBER 4, 2021

Plus, if you’re planning a romantic dinner for a special occasion, a holiday party, birthday, or other events, you’ll find some truly delicious restaurants for private dining in Denver. From private rooms and private chefs to secluded seating and enticing entrees, I’ve put together 15 of the best restaurants for private dining in Denver.

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Dine-in Fine Dining Book Seasonal Menu 114

Modern Restaurant Management

OCTOBER 10, 2023

It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary. Remember, engagement is a two-way street.

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Loyalty Program Franchise Franchising Social Media 190

Lavu

OCTOBER 13, 2023

You can’t fix your table turnover rate without understanding the two key components: the total number of tables and the total number of customers served over a specific period. This should include all tables available for seating customers. How to Calculate Table Turnover Rate?

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Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

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Online Ordering Point of Sale Management Management 185

Lavu

NOVEMBER 17, 2023

It’s about staying ahead of the game and thriving in a competitive industry. Profit margins can also serve as a benchmark for comparing your performance to industry standards and competitors, providing insights to improve your restaurant profit. What is Restaurant Profit Margin and Why Should It Improve?

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Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

OCTOBER 27, 2022

The last couple of years have proven that digital experiences will continue to play a central role for quick-service restaurant (QSR) operators. Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Easing Customer and Employee Friction.

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Mobile Ordering Online Ordering Front of House Fine Dining 193

Culinary Cues

APRIL 26, 2020

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept?

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Guest Recovery Kitchen Safety Customer Service Food Safety 310

Culinary Cues

JANUARY 23, 2021

How you approach profit will determine what your physical plant will look like, the scope of sophistication in your kitchen, who your vendors will be, how many employees you will hire and the depth of their experience, where you advertise and how much you invest in that, your table top appointments, and even your hours of operation.

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Point of Sale Front of House Back of House Fine Dining 450

Restaurant Clicks

DECEMBER 4, 2021

One particularly enticing prospect for a good time in Charlotte is to host a large gathering at one of Charlotte’s exquisite private dining restaurants. If not, then you’re missing out on one of the best ways to experience everything that makes Charlotte so unique. Best Private Dining in Charlotte.

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Dine-in Fine Dining Website Management Book 117

Culinary Cues

APRIL 25, 2021

I find it very interesting how diverse the food experience is. Just as all cars can move a person from one geographic point to another yet the experience that takes place in between can be totally different – so too is this true with food. QUICK SERVICE: This is the food noise experience for both the customer and the employee.

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Food Fine Dining Café Customer Experience 418

Modern Restaurant Management

OCTOBER 11, 2023

You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service. Another option is to text a link to pay via SMS so that customers can complete transactions on their own devices.

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Technology Mobile Ordering Consumer Goods 2025 199

The Restaurant Times

MARCH 1, 2022

Customers in restaurants and bars have veered and stretched for a year and a half to adapt to the altering reality of going out in a pandemic. Whether at fast-food counters, neighbourhood taverns, or formal dining halls, they add up to a profound shift in hospitality as we know it.

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Fine Dining Delivery Food Online Ordering 52

Restaurant Clicks

NOVEMBER 12, 2021

If you’re planning a special event or want to go out to eat with a large group, you should check out the private dining rooms many restaurants offer. Read on for a list of the finest private dining in Chicago. Best Private Dining Rooms in Chicago. The selection of private dining at Joe’s is what makes it so unique.

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Dine-in Fine Dining Book Events 114

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. So, how can restaurants address these air quality issues and get more customers through their doors each night? What Makes Customers Happy?

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Fine Dining Kitchen Safety Customer Service Employee Relations 194

Modern Restaurant Management

OCTOBER 13, 2022

But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation. Recent surveys are showing the vast majority of Americans have been cutting back on dining out. Adopt In-House Technology to Improve Service and Reduce Errors.

Technology 177

Technology Loyalty Program Mobile Ordering Download 177

Culinary Cues

FEBRUARY 28, 2021

We know them by name, we oftentimes buy their products and services, we read about their success, and we aspire to be like them in some small way. Now here is the kicker – excellence has very little to do with the price you charge or the type of product or service you provide. Mediocrity has no place in their vocabulary.

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Uniforms Fine Dining Small Business Customer Service 449

The Restaurant Times

FEBRUARY 19, 2022

Fine dining is an all-encompassing experience that includes elegant and sophisticated services as well as the highest-quality food. In a fine dining restaurant, there are normally more staff members, and the personnel have a higher degree of training and skill. A Fine Dine Experience And Its Features.

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Fine Dining Definition Fast Casual Customer Experience 52

Modern Restaurant Management

NOVEMBER 1, 2022

Half of respondents say they are eating out less at full-service restaurants than they did six months ago and they fear their financial future with the economy and inflation listed as major concerns. For fast food, it may be promotions or discounts, while for more upscale, it can include experiences, special events, or even new technologies.”

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Fine Dining Seasonal Menu Social Media 2022 186

Restaurant Clicks

NOVEMBER 12, 2021

If you’re planning an event, like a milestone birthday, holiday party, or work dinner, you’ll want to check out restaurants that offer private dining. If you’re planning an event, like a milestone birthday, holiday party, or work dinner, you’ll want to check out restaurants that offer private dining. But, don’t be overwhelmed!

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Dine-in Seasonal Menu Fine Dining Book 129

Restaurant Clicks

NOVEMBER 19, 2021

The need for private dining for small to large groups is vital in a city the size of Jacksonville. Restaurants with private dining spaces are great places to hold events and celebrate special occasions or work parties. We have compiled a comprehensive list of the seventeen best private dining rooms in Jacksonville, Florida.

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Dine-in Seasonal Menu Reservations Website Management 117

Modern Restaurant Management

FEBRUARY 15, 2024

The foundational strategy focuses on two pivotal elements: maintaining rigorous standards for commercial refrigeration and ensuring a robust plan to manage increased customer flow. Engineering a Resilient Cold Chain With escalating temperatures, the cold chain experiences incremental stress.

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Kitchen Safety Equipment Fine Dining Food Safety 114