Modern Restaurant Management

MAY 26, 2020

In addition to optimizing your menu, consumer demand for efficient services including delivery will also play a role in profitability. Additionally, 63 percent of customers have changed their mind about what restaurant to order from because of a coupon or promotion presented to them while browsing.

Social Media 519

Social Media Coupons Customer Service Customer Experience 519

7 Shifts

OCTOBER 22, 2024

Add high-quality photos and videos regularly, posting as soon as new dishes are added to your menu. Another great way to partner with local businesses is by featuring their products on your menu or in your restaurant marketing. Keep your hours updated as well, especially if you have special holiday hours or seasonal changes.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Modern Restaurant Management

MARCH 8, 2021

Consider exclusive updates such as new merchandise and secret or upcoming menu items or VIP rewards such as targeted promotions or coupons. Messages can include an additional incentive, like a coupon to make the offer even more enticing.

Loyalty Program 493

Loyalty Program Coupons Email Marketing Merchandise 493

Modern Restaurant Management

OCTOBER 12, 2022

Exclusivity can offer as much or more traction as a traditional coupon or discount, with far less impact to a brand’s P&L. Exclusivity can offer as much or more traction as a traditional coupon or discount, with far less impact to a brand’s P&L. Exclusivity can apply to more than just menu items.

Loyalty Program 471

Loyalty Program Merchandise Mobile Ordering Coupons 471

Modern Restaurant Management

SEPTEMBER 15, 2020

From screen to plate, the menu is expected to feature signature dishes and recipes that have been prepared on the show. “With a menu curated from the hit show’s Champion and Finalist recipes, MASTERCHEF is about the passion for cooking and the emotional connection we have with food. You can view the full guide here.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

AUGUST 7, 2024

Utilizing customer data stored in a restaurant’s POS system can help you better understand your customers’ ordering habits and create promotions and coupons based on their favorite menu items and ordering history. The right POS system can help you pull key performance indicators (KPIs).

Marketing 471

Marketing Email Marketing Social Media Coupons 471

Modern Restaurant Management

NOVEMBER 7, 2022

Putting Value Back on the Menu. Of those surveyed, 68 percent compare prices before making a menu choice, and 67 percent know the price of the menu item they’re ordering. Incorporate menu innovation into your value meal. Brands are moving away from very low price point deals ($1 menus, for example).

Pricing 508

Pricing Loyalty Program Point of Sale 2023 508

Goliath Consulting

DECEMBER 1, 2022

Winter Menu Trends. Chef Dana mentioned some of her favorite meals you can include in your updated winter menu, such as harissa-braised lamb shank with carrot puree and anise-scented yogurt and crispy skinned lemon chicken with smashed chickpeas and braised rainbow chard. Healthy alternatives. Restaurant Winter Promotion Ideas.

2022 221

2022 Menu Seasonal Menu Coupons 221

Modern Restaurant Management

JULY 21, 2020

As restaurants start welcoming back customers, print communications can play an important role in attracting customers, conveying new safety guidelines and the all-important menu options. Rather than providing standard menus, we were instructed to scan a QR code on our table to access the menu on our phone. The best part?

Marketing 520

Marketing Food Safety Mobile Ordering Communication 520

Modern Restaurant Management

JULY 6, 2022

With higher menu prices, consumers perceive the value gained from restaurant visits to be much lower and choose to spend their time/ money elsewhere as a result. Based on data from Technomic, there’s a 12 percent higher average visit spend when loyal guests use coupons.

Consumer Goods 493

Consumer Goods Coupons Loyalty Program Pricing 493

Modern Restaurant Management

APRIL 20, 2021

Improving menus – Data can shed light on food items that selling the most or are not selling as well. This can help restaurant owners and operators make sound business decisions when it comes to adding and cutting menu items to ensure that customers are happy and that they are also making good business decisions.

Customer Experience 539

Customer Experience Customer Service Online Ordering Food Order 539

Modern Restaurant Management

JUNE 27, 2022

Regardless of whether this is proper dinnertime etiquette, the truth is that most people can pull out their smartphone to read through your menu just as easily as perusing a physical menu. Here are five reasons why you should stick with QR code menus instead of pulling those plastic menus out of storage.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

Modern Restaurant Management

OCTOBER 6, 2022

Make a Special Menu, Don't Include Everyday Things. Including every regular thing in the happy hours menu would be a waste as they are all about variety and giving people the chance to try something new. So keep this fact in mind while creating your happy hour menu. Load Up the Menu With Shareables.

Loyalty Program 508

Loyalty Program Social Media Point of Sale Customer Experience 508

Modern Restaurant Management

JUNE 19, 2023

Over the last couple of years, we’ve enhanced our new mobile app to support order ahead, mobile pay, coupon redemptions and additional functions that increase overall engagement and accessibility with our brand no matter the setting.

Mobile Ordering 471

Mobile Ordering Sports Travel Customer Experience 471

Modern Restaurant Management

APRIL 10, 2020

According to Tillster’s Digital Coupons & Loyalty Index , more than 80 percent of customers would choose one brand over another based on a digital coupon. Instead, equipped with intelligence, restaurants can successfully send offers and messages at the right time, to the right audience. Guests are listening.

Customer Experience 433

Customer Experience Mobile Ordering Social Media Online Ordering 433

Modern Restaurant Management

APRIL 1, 2024

In a past survey of traffic drivers and promotions , RMS found that family households were more likely to dine out if they could redeem a coupon or if a restaurant was running a promotion, and Millennials love to access exclusive deals available only on apps.

Catering 486

Catering Fast Casual 2024 Customer Service 486

7 Shifts

NOVEMBER 15, 2024

What would you do if a customer tried to use an expired coupon or special offer? How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What techniques do you use to upsell menu items or drinks? What did you do?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Modern Restaurant Management

MARCH 27, 2024

Offer Menu Recommendations Menu recommendations are more than just suggestions to drive sales. Punch cards, coupons, point systems, and even exclusive products can keep customers coming back. Seventy five percent of consumers say they favor companies that offer rewards.

Customer Service 474

Customer Service Loyalty Program Customer Experience Employee Relations 474

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. Rotating Pre-Fixed Menu. Another possible marketing technique is to create a special pre-fixed menu that appeals to both adults and children. Kids Eat Free.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

MARCH 5, 2020

To help you capitalize on the day, Coupon Chief put together an infographic with fun promotional ideas restaurants can use to attract customers on St. On March 17 this year, millions of Americans will flock to restaurants across the country to celebrate St. Patty’s Day with their friends. Patrick’s Day. Patrick’s Day.

Coupons 500

Coupons Specials Delivery Bar 500

7 Shifts

AUGUST 18, 2024

This document will outline your bar's concept, menu, marketing strategy, and financial projections. Choosing Your Concept & Bar Type Defining your concept Your concept is the main idea or theme and includes service style, cuisine, menu, and music. Your menu is more than just a list of food and drink. Keep it simple.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

NOVEMBER 16, 2021

For example, the cloud-AI combo provides information about a particular diner’s preferences, enabling you to suggest items based on historical information or offer customized coupons. It also allows you to see you’re about to sell out of a popular dish so you can quickly change up the menu.

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

OCTOBER 24, 2023

Customers say they’re more likely to select first-party delivery if they see lower menu prices and fewer fees, can earn loyalty rewards, experience faster delivery and if they receive a promotion or coupon in their delivery bag that can be used directly with the restaurant.

Ordering 493

Ordering Online Ordering Loyalty Program Customer Experience 493

Indoor Media

JANUARY 18, 2021

If you’re wary of coupon advertising — don’t be. Coupon advertising is one of the easiest ways to get new customers in the door and promote brand familiarity. Whether you’re a new business in your area or just trying to excite your regulars all over again, coupons can be a great way to reach out.

Coupons 148

Coupons Advertising Point of Sale Customer Service 148

Modern Restaurant Management

JULY 16, 2024

This could mean offering monthly subscriptions or meal passes, providing early access to new menu items, or celebrating milestones like birthdays with experiential rewards like a hands-on cooking class. Brand Affinity – When guests feel recognized and appreciated, their brand affinity increases.

Innovation 492

Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

FEBRUARY 14, 2022

Viewing your menu. For example, if it’s the customer’s birthday you can send a coupon for a free meal. Offer promotions and coupons to those who sign up to your mailing list so customers have something to look forward to and are willing to share their personal details in exchange for the special offer. Newsletters.

Email Marketing 553

Email Marketing Marketing Coupons Customer Service 553

7 Shifts

DECEMBER 8, 2020

Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff. Whoever the team decides is the winner, that staff member wins the honor of having their item on the menu for a set amount of time.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Indoor Media

MARCH 11, 2021

Today, whether you’re running a print ad or advertising through an online platform — you’re going to want to design the best dry cleaning coupons possible. Coupons are one of the easiest promotions to keep track of because customers must turn them in to take advantage of your special. Why Use Coupons?

Coupons 148

Coupons Design Advertising Loyalty Program 148

Modern Restaurant Management

NOVEMBER 3, 2022

Navigate to your Google My Business profile, click the GatherUp plugin from your top Chrome menu, and drop this link into a URL shortener. If you send printed receipts with your products, you can include the code on the receipt and incentivize the review with a coupon code or discount on a next purchase.

Email Marketing 508

Email Marketing Customer Service Website Management Customer Experience 508

Modern Restaurant Management

OCTOBER 23, 2020

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Train your employees to use positive language, especially when declining a request or letting them know that a menu item or special is unavailable. So how do we develop vital customer service?

Communication 446

Communication Training Dietary Restrictions Customer Service 446

7 Shifts

DECEMBER 11, 2019

Changes can trickle down from a corporate level to individual restaurant owners without clear communication to or feedback from those owners, restricting franchisees’ abilities to voice concerns and providing limited time to make necessary adjustments to the menu, sales forecasts, and operations.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Modern Restaurant Management

JANUARY 6, 2022

Your digital menus offer promotional opportunities, as well. Set up a simple pop-up on your website, so that when your visitor scans the QR code to access the menu, they’re served up a notice that you have a gift card promotion going on. Think of them as coupons, or limited-time discounts.

2022 493

2022 Online Ordering Loyalty Program Customer Experience 493

Modern Restaurant Management

NOVEMBER 30, 2021

By hosting contests and sharing coupons on your social media feed, you’ll promote higher engagement and traffic. You can place QR codes on takeout menus, table tents, and more. Link to your Holiday Menu. Link to your holiday menu to showcase your new festive drinks and dishes.

Social Media 508

Social Media Seasonal Menu Online Ordering SEO 508

Modern Restaurant Management

SEPTEMBER 12, 2024

Unlike gift cards or coupons that encourage a one-time return visit, merchandise creates long-term impressions and establishes a continuous, tangible touchpoint. Let’s take the refrigerator magnet, for example. In fact, a 2023 study from ASI reported that the average branded t-shirt garners 5,053 impressions over its lifetime.

Loyalty Program 447

Loyalty Program Merchandise Customer Service Customer Experience 447

ChowNow

SEPTEMBER 16, 2020

Create a digital menu. Your menu is one of the strongest sales tools that you have. According to MGH , 77 percent of customers will visit your website before deciding to patron your restaurant, and 65 percent said the menu was the biggest factor when deciding to visit a restaurant. An added bonus?

Social Media 370

Social Media Online Ordering Mobile Ordering Download 370

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. CREDIBLY: What’s the main problem with a restaurant using coupons to attract customers? DONALD BURNS: I find that people who use coupons are loyal only to the coupon.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

ChowNow

FEBRUARY 12, 2021

While in the past your customers may have traveled far and wide to taste your menu, chances are your most frequent customers now are the ones who live nearby. If you are already using ChowNow , it’s easy to share your direct ordering link to help Nextdoor users order from your menu. Engage with customers using Business Posts.

Email Marketing 370

Email Marketing Online Ordering Social Media Customer Service 370