Modern Restaurant Management

APRIL 10, 2020

For as trendy as buzzworthy social media in QSR has become, there is another under-the-radar resource that can be utilized to create the same degree of connection, drive the same kind of loyalty, and deliver bottom line impact – digital ordering platforms. How can restaurant brands get personal? Guests are listening.

Customer Experience 170

Customer Experience Mobile Ordering Social Media Online Ordering 170

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. million members, all driven through their mobile app. But no one forgets their mobile phone. They have roughly 14.2

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 168

2021 Fast Casual Mobile Ordering Social Media 168

Modern Restaurant Management

MAY 27, 2021

Even full-service restaurants had accepted the inevitable, seeing gains by embracing options like mobile ordering, curbside pickup and third-party delivery. The real issue to address is why a guest needs a $1 off coupon to use your brand only once. Hope isn’t a strategy.

Mobile Ordering 212

Mobile Ordering Airlines Fast Casual Coupons 212

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. The orders are instantly accepted and sent to the kitchen. Manifest A Detailed Menu. Customize The Menu.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. When your customers want to know if they can still get your delicious menu items through takeout and delivery service even if they can no longer dine in, the first place they’ll check is your website.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

7 Shifts

JUNE 4, 2021

Ideal menu price. To put it simply, your cost of goods sold is how much it costs you to produce a menu item. As you add together all of your menu items, you can determine the total cost of everything (to you) that you sell to your guests. It also plays a key factor in pricing your menu. Average customer headcount.

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

Restaurant Engine

FEBRUARY 9, 2022

More than 80% of mobile phone users search for restaurants in mobile apps. Your customers are ordering online, now more than ever before. With an app, your customers simply pick up their phones and order quickly from your restaurant. An App Streamlines Orders. If the answer is “no,” then it’s time to consider it.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

ChowNow

SEPTEMBER 16, 2020

Today, amidst varying local regulations around social distancing, and a restaurant industry trying to stay afloat, diners remain unsure of which restaurants in their area are open and accepting orders. Bring in new diners with these strategies, including using multiple restaurant ordering channels. Create a digital menu.

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. He knew that online ordering would be increasingly important to a restaurant’s success as this trend continued.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Open for Business

JUNE 27, 2023

In fact, loyalty programs date back to at least the Great Depression, when Betty Crocker asked customers to save their cake-mix box tops and send them back to the company in exchange for money-saving coupons for their products. Think special invite-only dinners, a tasting menu in the kitchen, a meet-and-greet with the chef.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Lavu

APRIL 22, 2020

If you haven’t taken advantage of this free online ordering and delivery integration tool, click here. Are you taking delivery orders over the phone, entering them into your POS system, sending them to the kitchen, then having your delivery driver take them to your customers? What do you need to do to set up online delivery?

Delivery 91

Delivery Online Ordering Mobile Ordering Loyalty Program 91

Indoor Media

NOVEMBER 4, 2021

For example, you can advertise lunch delivery discounts if you get a lot of dinner delivery orders but few lunch orders. Use Multiple Channels to Reach Customers Customers feel more comfortable ordering takeout when you are transparent about your promotions.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Restaurant Engine

NOVEMBER 11, 2020

Make sure your subject line is personal and meaningful in order to get your email opened. What’s more, mobile readers see even less words, so keep your subject lines well under 90 characters. A typical inbox reveals about 60 characters of an email’s subject line, while a mobile phone shows just 25 to 30 characters.

Email Marketing 97

Email Marketing Marketing Coupons Mobile Ordering 97

Modern Restaurant Management

SEPTEMBER 27, 2021

Now, consumers expect to be able to pre-order and find new menu items online before entering the restaurant – and this desire will live on in a post-COVID world. Always something new on the menu – +8.6 Always something new on the menu – +8.6 Always something new on the menu – +5.3

Food Safety 185

Food Safety Beverage Consumer Goods Guest Recovery 185

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Restaurant Engine

JANUARY 13, 2021

Is social media marketing on the menu for your restaurant’s marketing plan? Not only are you responsible for staff, your menu, your customers, and keeping everything moving, you are responsible for marketing your restaurant in the best way possible. You can also use regular holidays to promote your menu items. tweet this).

Social Media 99

Social Media Marketing Email Marketing Coupons 99

Cheetah

MAY 1, 2020

Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food. What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money. Make sure you’re equipped.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Lavu

MARCH 19, 2020

This is why having an online ordering system for takeout and delivery is more important now than ever. You are likely aware of the online ordering efforts of many ‘big-box’ establishments, such as McDonalds, Domino’s Pizza, Starbucks, and Red Robin. If you’re a Lavu US customer needing online ordering, fill out the form here. .

Online Ordering 93

Online Ordering Ordering Social Media Mobile Ordering 93

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. They want to be able to order it the minute they think about it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. Through online ordering. 2: Streamline Your Online Menu. Craving pizza?

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

The Restaurant Times

JUNE 29, 2020

A well-established website that enables online ordering for a cloud kitchen business is essential for generating more orders and widening your brand’s online presence. Provide clear redirect links and add a CTA button that would lead visitors to the online food ordering page and make it easier for them to place orders.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Restaurant Engine

FEBRUARY 10, 2021

Your menu is the star of your restaurant. Your chef is responsible for your incredible menu, and your current and potential customers want to learn more about your chef. For example, offer them several coupons for free meals. In fact, many restaurants have survived simply because their customers are ordering for delivery.

Social Media 115

Social Media Kitchen Safety Email Marketing Online Ordering 115

SpotOn

MAY 20, 2024

When picking up a takeout order Tipping isn’t expected.    If the coffee bar is slammed and the barista is both taking orders, preparing drinks, and delivering excellent service, consider tipping $1-2 on your order. They require a server to spend more time taking orders and engaging with each person.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

The Restaurant Times

SEPTEMBER 2, 2020

Google provides an exclusive mobile listing for restaurants known as ‘Local 3 Pack’ It has many benefits: If you provide a contact number in the GMB Listing, customers can directly call your restaurant. Restaurant owners who have a GMB Listing can easily upload their menu which would be displayed in the listings.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Lavu

DECEMBER 16, 2019

o talk with your regulars: they know your service & menu, see what other customers like, and will understand a portion of your customer base. Point structured plans can include points per dollars spent, per items ordered, or per visit. o contests such as ‘create a dish’ or ‘photo contest’ of your menu items.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Aaron Allen & Associates

AUGUST 24, 2022

Pizza Promotion Taking a Political Stance Texas pizza chain, Pizza Patron, took a unique approach to pizza marketing when they offered customers a free pizza if they placed their orders entirely in Spanish. Marketing with the Menu Can’t decide between pizza and burgers? Online or smartphone orders receive one point per $5 spent.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Restaurant Engine

SEPTEMBER 23, 2020

Your diners want convenience, and they want to be safe while ordering food from your restaurant. Finally, you don’t have to make your entire menu available for delivery if that doesn’t work for your restaurant. If you do offer your whole menu, make sure that it can all be sent out and received in an acceptable manner.

2020 95

2020 Marketing Email Marketing Social Media 95

MBB Hospitality

MAY 24, 2021

While sales, new menu items, and a fresh coat of paint can quickly bring more people into your restaurant, technology can help too. With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. That’s where NFC technology comes in.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

While sales, new menu items, and a fresh coat of paint can quickly bring more people into your restaurant, technology can help too. With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. That’s where NFC technology comes in.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

Touch Bistro

MAY 26, 2021

They’ll appreciate subtlety, such as a beautiful flower arrangement in America’s favorite colors, or one well-crafted menu with a special of the day. With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Restaurant Engine

MARCH 23, 2022

It makes ordering ? ? 1: Customers Want Online Ordering. While this may seem obvious, your customers do want online ordering. Your current and potential diners also want ordering to be quick and easy. You also want to ensure that your customers can customize their orders. 3: Customers Want Coupons.

Loyalty Program 65

Loyalty Program Online Ordering Customer Experience Mobile Ordering 65

Next Restaurants

FEBRUARY 5, 2020

The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you. Create A Stunning Menu. Your menu is a marketing device that speaks loudly to your customers. Keep in mind the ambiance as well as the food you create as you design your menu.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Cheetah

OCTOBER 22, 2020

Resy , for example, created a mobile waitlist and capacity monitor. Yelp Reservations offers a new feature that links your digital menu to your restaurant’s Yelp page to avoid contact via shared items such as a physical menu. Your LTO can be a meal that isn’t currently on the menu, or a cool new twist on a customer favorite.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

The Restaurant Times

JANUARY 18, 2022

Guest expectations have shifted, making it imperative for restaurants to effectively adapt and modify their processes to improve safety and provide contactless experiences, or digital ordering. . Make it easier for customers to order by incentivizing them with coupons on your site and through other online channels. .

Marketing 52

Marketing Social Media SEO Email Marketing 52

Restaurant Engine

AUGUST 25, 2021

Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. You have access to table and menu management.

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59