Open for Business

JUNE 27, 2023

In fact, loyalty programs date back to at least the Great Depression, when Betty Crocker asked customers to save their cake-mix box tops and send them back to the company in exchange for money-saving coupons for their products. All loyalty programs reward customers in some way, but the rewards themselves can take different forms.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

SEPTEMBER 27, 2021

"While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior." "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior." off-premise growth.

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. For fine dining, around 30 percent. Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. If it's not measured, it won't be managed. But what should be measured, and how? Table of Contents: Cost of Goods Sold. Health care.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Restaurant Engine

APRIL 26, 2023

With text messaging, you can do the following things to increase engagement: Notify customers when their pick-up orders are ready. Let customers text to place an order. You can have text opt-ins on your website, in your restaurant, on your social media pages, and even in your mobile app if you have one.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. The orders are instantly accepted and sent to the kitchen. Customize The Menu. to their dishes.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. The short answer is offering enticing 4th of July specials.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Family dining was another segment that was hit hard, which includes many buffet-based concepts.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Next Restaurants

FEBRUARY 5, 2020

Eating out at restaurants has gained increasing popularity in the past few years – 45% of diners were going out to eat multiple times a week in 2019! The message is clear: Even in an uncertain economy, people are still eating out more than staying home to dine. Take Charge Of Your Social Media Promotion.

Loyalty Program 79

Loyalty Program Social Media Food Truck Coupons 79

The Restaurant Times

SEPTEMBER 2, 2020

Google provides an exclusive mobile listing for restaurants known as ‘Local 3 Pack’ It has many benefits: If you provide a contact number in the GMB Listing, customers can directly call your restaurant. As the competition among restaurants is exceptionally stiff, they need to do the right marketing to succeed. Customer Engagement.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Cheetah

OCTOBER 22, 2020

While some people are looking forward to dining out when it’s finally allowed, others are more cautious. Most elderly people would rather wait a longer period before returning to dine at restaurants to avoid exposure to the virus. Resy , for example, created a mobile waitlist and capacity monitor. In this article.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

The Restaurant Times

AUGUST 29, 2020

Taking regular customer feedback also effectively increases the standards of customer service. Based on their comments and opinions, restaurants can work towards not only delivering an exceptional dining experience to customers but also build repeat patronage and boost brand image. Mobile POS Feedback System .

Social Media 52

Social Media Mobile Ordering Online Ordering Coupons 52

Lavu

DECEMBER 16, 2019

o consider a customer survey to find out likes and dislikes in regards to loyalty programs. stick to your brand and brand messaging. Point structured plans can include points per dollars spent, per items ordered, or per visit. o work in a play-on-words, if it is appropriate. Best Practices in Loyalty App Success.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

MBB Hospitality

MAY 24, 2021

There was a time where you pulled out your wallet, either to get at the various pieces of plastic inside or to get some cash whenever you paid for food. With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. What Is NFC? Which is faster?

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

There was a time where you pulled out your wallet, either to get at the various pieces of plastic inside or to get some cash whenever you paid for food. With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. What Is NFC? Which is faster?

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

Touch Bistro

AUGUST 20, 2021

Having a restaurant rewards program benefits your business in two major ways: it incentivizes repeat business and increases your average order value. Increasing order size. For example, if you offer bonus points to customers who order a combo instead of a la carte dishes, you’ll make more sales on drinks and sides.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

LevelUp

NOVEMBER 14, 2019

Oftentimes, these reviews can be the deciding factor between someone choosing your restaurant to dine at over another one. If the situation was indeed severe, offer the guest a generous gift card, assure them you will take appropriate action with the employee at hand, and follow up with the employee as soon as possible. . Food Quality.

Fast Casual 45

Fast Casual Mobile Ordering Point of Sale Back of House 45

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

MARCH 1, 2022

In short, consumers are ordering more food, and for larger parties. We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” percent compared to 2019. percent compared to 2019. ” QSR App Adoption.

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Lavu

APRIL 15, 2020

With dine-in options no longer an option for your restaurant guests, it’s time to start increasing your gift card sales to stay afloat. They assist organizations with distinguishing their recurrent clients and urge them to purchase more by giving them coupons, gift vouchers, and different motivating forces.

Dine-in 91

Dine-in Loyalty Program Point of Sale Mobile Ordering 91

Modern Restaurant Management

DECEMBER 14, 2021

Third-party delivery : Restaurants can generate cash flow but not profit; they’ll have to figure out how to make money using these services. Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Here are their insights.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

JULY 21, 2020

Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. But we have already seen how signs and banners have helped communicate take out services over the past few months.

Marketing 208

Marketing Mobile Ordering Food Safety Communication 208

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. and adding a reservation or online ordering widget.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Restaurant365

JANUARY 27, 2022

In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. A common guest complaint is that the wait time to order is too long. However, their adoption has escalated through the pandemic. What is a QR code?

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S., an overseas U.S.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

DECEMBER 27, 2019

NCR and Zynstra have worked together for several years, reflected in the launch of NCR Software Defined Store introduced in January 2019 and in use by companies like Pilot Flying J. NCR purchased Zynstra for approximately 100 Million British Pound Sterling. This combination makes sense and we’re excited about what’s coming.”

Mobile Ordering 123

Mobile Ordering Customer Service Point of Sale Customer Experience 123

Restaurant365

NOVEMBER 26, 2019

Check out our list of the top 16 features of restaurant management software that are must-haves in 2020. User-friendly order management. While some restaurant management systems may have many features, if order management isn’t intuitive for staff and management, you may have brought an extra headache into your operations.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

MARCH 16, 2020

How Coronavirus Affected Dining Behavior. Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. Among the highlights: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors. Some Placer.ai Chick-fil-A led the way with 11.9

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

SpotOn

MARCH 4, 2024

There are three main types of point-of-sale systems: legacy, cloud-based, and mobile POS systems. Mobile POS system A mobile POS system is a simplified version of the cloud POS on a smartphone or smaller handheld device. These POS systems are designed to accomplish similar tasks for small businesses and restaurants.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. “We have officially rolled out SALIDO to support all of our flagship stores across the United States and Canada and are looking forward to continuing our partnership.”

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

The Restaurant Times

JULY 13, 2020

To get a competitive advantage, restaurants collect and analyze data on everything from which menu items sell the most, the efficiency of promotions, which source has the highest online ordering rate, etc. In order to increase engagement rates, it’s advisable to offer some incentives such as exclusive coupons, promotional deals, etc. .

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

ChowNow

NOVEMBER 11, 2020

Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit.

Ordering 138

Ordering Loyalty Program Online Ordering Mobile Ordering 138

Lavu

DECEMBER 4, 2019

Setting up a single location and drawing return crowds, while providing consistently great service and food—these are the basics for brick and mortar dining establishments. Even so, these drawbacks are offset by the opportunities a food truck’s mobility affords. When it comes to making a profit, your mobility is your best asset.

Food Truck 78

Food Truck Catering Book Social Media 78

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Your restaurant can be adorned with large and unique posters in order to draw the attention of people passing by. Let your staff shine and stand out. In-restaurant ideas. Humanizing your staff is always a good idea.

Marketing 61

Marketing 2021 Social Media Website Management 61