SpotOn

MAY 20, 2024

While tips are intended to incentivize exceptional service, some workers see tipping policies as a barrier to a living wage for all. Operators have to navigate the complex world of tip pool options, service charges, and minimum wages and ensure their employees are motivated and paid well, all while striving for profitability.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Modern Restaurant Management

AUGUST 17, 2020

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. Restaurants vs. delivery services.

2020 185

2020 Loyalty Program Mobile Ordering Fast Casual 185

Modern Restaurant Management

SEPTEMBER 27, 2021

Not everyone agrees on the indicator that will signal the end of the pandemic, but most agree it isn’t over until the numbers say so, Retter pointed out. When COVID ends, consumers expect their visit frequency to quick-service and full-service restaurants to increase to levels beyond that of pre-COVID life. Mid-COVID: 4.3

Food Safety 167

Food Safety Beverage Consumer Goods Guest Recovery 167

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 166

2020 Fast Casual Point of Sale Online Ordering 166

Sling

NOVEMBER 24, 2021

Our experts have created a list of proven grand opening ideas for small businesses that will help you get the word out and host the best event possible. Check out The Guinness World Records’ websites for help with business-related ideas. 6) Pass Out Flyers. 8) Advertise On Custom Paper Cups. 9) Book A Band.

Small Business 148

Small Business Social Media Advertising Events 148

The Food Corridor

NOVEMBER 23, 2021

With ordering takeout and food for delivery at an all-time high already, the cold winter months only exacerbate the trend – as most people are going out less in the cold weather. And with the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts.

Food 98

Food Seasonal Menu Catering Cash Management 98

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 131

2021 Fast Casual Mobile Ordering Social Media 131

The Restaurant Times

JULY 27, 2020

Motivated restaurant staff is capable of delivering stellar restaurant customer service and retaining customers. Providing incentives to your staff will foster loyalty and help in delivering optimum service to your customers. Moreover, it will significantly help in reducing employee turnover and absenteeism.

Loyalty Program 52

Loyalty Program Employee Relations Front of House Customer Service 52

The Food Corridor

DECEMBER 6, 2022

With ordering takeout and food for delivery at an all-time high already, the cold winter months only exacerbate the trend – as most people are going out less in the cold weather. With the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts.

Food 52

Food Seasonal Menu Cash Management Catering 52

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Ordering meals online and taking advantage of online food delivery was perceived as safer for many guests during social distancing restrictions. ” In fact, P.F.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Indoor Media

JUNE 3, 2021

Here are some lessons to take away from the pandemic. It’s also wise to plan a “disaster menu,” something pared-down, so that in situations where you can’t get some products, your staffing capability is suddenly cut in half, or something else unforeseen happens, you’ll still be able to offer some dishes to your customers.

Advertising 88

Advertising Restaurant Law Food Supply Customer Service 88

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

2022 180

2022 Food Supply Mobile Ordering Customer Experience 180

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S.

Healthcare 166

Healthcare Employee Relations Online Ordering Customer Service 166

Modern Restaurant Management

MARCH 23, 2020

You can capitalize on peoples’ cabin fever during this time of self quarantine by promoting your order pickup services. Try offering free curbside pickup for all orders placed directly through your establishment, saving the cost of third-party services. Prompt Future Visits. Bulk Is Best. Gift Cards. Get Creative.

Marketing 187

Marketing Back of House Employee Relations Social Media 187

Modern Restaurant Management

JULY 21, 2020

Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. But we have already seen how signs and banners have helped communicate take out services over the past few months.

Marketing 204

Marketing Mobile Ordering Food Safety Communication 204

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Redesigning workflows to ensure safe distancing between employees.

Food Safety 133

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 133

Modern Restaurant Management

DECEMBER 27, 2019

. “The addition of Zynstra’s virtualization technology to our software stack gives NCR even more solutions to help our customers run their store or restaurant end-to-end.” “When we started to work with NCR, we realized that our combined strengths made for an unmatched service, with a global reach. .

Mobile Ordering 93

Mobile Ordering Customer Service Point of Sale Customer Experience 93

Sling

NOVEMBER 3, 2022

Retail pricing is the practice of placing a value on the products or services that your business offers. On the other hand, if you pick a number that’s too high, your customers might respond negatively and turn to other brands. Let’s take a look at some of the top-recommended steps for retail business owners. 1) Analyze costs.

Retail 78

Retail Pricing Point of Sale Customer Service 78

Modern Restaurant Management

MARCH 16, 2020

Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. “There are still a lot of unknowns to fully determine the impact of the coronavirus on the supply chain,” NRF Vice President for Supply Chain and Customs Policy Jonathan Gold said. That was up 5.7

Mobile Ordering 101

Mobile Ordering Online Ordering Point of Sale POS 101

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. “We’re both humbled and lucky to support our amazing customers during this critical time. NAB Acquires SALIDO.

Fast Casual 122

Fast Casual Casual Menu Mobile Ordering 122

Modern Restaurant Management

DECEMBER 31, 2019

Traditional restaurants are already seeing profit losses between eight and 25 percent when using food delivery services such as Uber Eats, we expect more restaurants to prioritize finding solutions that allow them to incorporate delivery methods and meet demand, without losing out on revenue. Dark kitchens gain more real estate.

2020 126

2020 Kitchen Safety Consumer Goods Point of Sale 126

Black Box Intelligence

NOVEMBER 1, 2021

Dive deeper into the state of the quick service segment with our newest research: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic. Full-Service: Service Guest Sentiment Improved in Q3. Hourly turnover rose rapidly in the last three quarters for limited-service restaurants.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84