Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

SpotOn

MAY 20, 2024

While tips are intended to incentivize exceptional service, some workers see tipping policies as a barrier to a living wage for all. Operators have to navigate the complex world of tip pool options, service charges, and minimum wages and ensure their employees are motivated and paid well, all while striving for profitability.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Modern Restaurant Management

SEPTEMBER 27, 2021

When COVID ends, consumers expect their visit frequency to quick-service and full-service restaurants to increase to levels beyond that of pre-COVID life. On average, they expect their quick-service visits to increase by 1.7 visits per month and full service by 3.4 Full-Service Restaurants. Making up for lost time.

Food Safety 183

Food Safety Beverage Consumer Goods Guest Recovery 183

Modern Restaurant Management

AUGUST 17, 2020

Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Both sides agreed that a negative take-out experience – ranging from a reduced menu to poor service – was a deal-breaker. Restaurants vs. delivery services. Can't touch this.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. There are so many ways the customer can earn such points.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

The Restaurant Times

JULY 27, 2020

Motivated restaurant staff is capable of delivering stellar restaurant customer service and retaining customers. Providing incentives to your staff will foster loyalty and help in delivering optimum service to your customers. Moreover, it will significantly help in reducing employee turnover and absenteeism.

Loyalty Program 52

Loyalty Program Employee Relations Front of House Customer Service 52

Harbor Touch

APRIL 17, 2018

Before you sign off and file your return, consider these 12 restaurant tax deductions and tips for restaurant owners to maximize the amount of money you keep and can put back into creating delicious dishes for your happy customers. If employees receive benefits and compensation, they must be provided for work that employees perform.

Employee Relations 97

Employee Relations Insurance Point of Sale Cash Management 97

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 172

2020 Fast Casual Point of Sale Online Ordering 172

Sling

NOVEMBER 24, 2021

Check out The Guinness World Records’ websites for help with business-related ideas. 8) Advertise On Custom Paper Cups. Arrange for local coffee shops , cafes, and other eateries to serve their drinks in custom-printed paper cups (with your information on them) as a way to advertise your grand opening. 9) Book A Band.

Small Business 148

Small Business Social Media Advertising Events 148

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 152

2021 Fast Casual Mobile Ordering Social Media 152

The Food Corridor

NOVEMBER 23, 2021

And with the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts. Host a Holiday Cooking Class A great way to spread awareness of your business while also making some cash is to bring your customers into the business and host a cooking class.

Food 98

Food Seasonal Menu Catering Cash Management 98

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. According to the report, roughly half of full-service restaurants said they devoted more resources to expanding the off-premise side of their business since the onset of COVID.”

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Indoor Media

JUNE 3, 2021

It’s also wise to plan a “disaster menu,” something pared-down, so that in situations where you can’t get some products, your staffing capability is suddenly cut in half, or something else unforeseen happens, you’ll still be able to offer some dishes to your customers. For example: if you have a steakhouse, what do customers like?

Advertising 88

Advertising Restaurant Law Food Supply Customer Service 88

The Food Corridor

DECEMBER 6, 2022

With the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts. Host a Holiday Cooking Class A great way to spread awareness of your business while also making some cash is to bring your customers into the business and host a cooking class.

Food 52

Food Seasonal Menu Cash Management Catering 52

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 178

Healthcare Employee Relations Online Ordering Customer Service 178

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

MARCH 23, 2020

You can capitalize on peoples’ cabin fever during this time of self quarantine by promoting your order pickup services. Try offering free curbside pickup for all orders placed directly through your establishment, saving the cost of third-party services. Prompt Future Visits. Bulk Is Best. Gift Cards. Get Creative.

Marketing 198

Marketing Back of House Employee Relations Social Media 198

Modern Restaurant Management

JULY 21, 2020

Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. But we have already seen how signs and banners have helped communicate take out services over the past few months.

Marketing 204

Marketing Mobile Ordering Food Safety Communication 204

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Redesigning workflows to ensure safe distancing between employees.

Food Safety 152

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 152

Modern Restaurant Management

DECEMBER 27, 2019

. “The addition of Zynstra’s virtualization technology to our software stack gives NCR even more solutions to help our customers run their store or restaurant end-to-end.” “When we started to work with NCR, we realized that our combined strengths made for an unmatched service, with a global reach. .

Mobile Ordering 99

Mobile Ordering Customer Service Point of Sale Customer Experience 99

Sling

NOVEMBER 3, 2022

Retail pricing is the practice of placing a value on the products or services that your business offers. On the other hand, if you pick a number that’s too high, your customers might respond negatively and turn to other brands. 2) Identify your customer base. 2) Identify your customer base. 1) Analyze costs.

Retail 78

Retail Pricing Point of Sale Customer Service 78

Modern Restaurant Management

MARCH 16, 2020

Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. “There are still a lot of unknowns to fully determine the impact of the coronavirus on the supply chain,” NRF Vice President for Supply Chain and Customs Policy Jonathan Gold said. That was up 5.7

Mobile Ordering 104

Mobile Ordering Online Ordering Point of Sale POS 104

The Restaurant Times

OCTOBER 12, 2020

This greatly helps make vital decisions about menu price, service capacity, and table turnover to boost the overall revenue and profits. Sales data by employee/ product/ department: This report provides an overall idea about the efficiency of each employee or product. Here’s how your daily sales report should look! .

Management 52

Management Management Cash Management Audits 52

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. “We’re both humbled and lucky to support our amazing customers during this critical time. NAB Acquires SALIDO.

Fast Casual 131

Fast Casual Casual Menu Mobile Ordering 131

Modern Restaurant Management

DECEMBER 31, 2019

Traditional restaurants are already seeing profit losses between eight and 25 percent when using food delivery services such as Uber Eats, we expect more restaurants to prioritize finding solutions that allow them to incorporate delivery methods and meet demand, without losing out on revenue. Dark kitchens gain more real estate.

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

Black Box Intelligence

NOVEMBER 1, 2021

Dive deeper into the state of the quick service segment with our newest research: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic. Full-Service: Service Guest Sentiment Improved in Q3. Hourly turnover rose rapidly in the last three quarters for limited-service restaurants.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84