Consumer Goods Hiring Loyalty Program 
Modern Restaurant Management
DECEMBER 30, 2024
AI Will Mitigate Restaurant Hiring Challenges While customer-facing AI will capture headlines both for its successes and foibles, restaurants in 2025 would do well to start using AI to automate noncustomer interactions and processes. A good example of this type of AI automation is a project we recently completed with a national coffee brand.
Modern Restaurant Management
MARCH 1, 2022
As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc.,
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Modern Restaurant Management
JUNE 16, 2025
' No wonder consumers are becoming more resistant to eating out.” consumers not only spurring inflation but lowering overall consumption and slowing the economy, cautioned Ben Johnston, Chief Operating Officer of Kapitus, a small business lender and marketplace. "U.S. Costs that would need to be passed on to consumers."
Modern Restaurant Management
MARCH 11, 2025
When the pandemic shifted consumer behavior overnight, off-premise became mission-critical, and at Olo, we were grateful to support restaurants as they navigated unprecedented challenges. Now that need is less, so I'm finding other ways to help my neighbors, who have been so good to me all these years.
7 Shifts
FEBRUARY 22, 2021
If you aim to increase customer retention, one of the most important investments is loyalty programs. According to Shoes for Crews Europe , 57% of adult consumers are more likely to visit restaurants with a loyalty program. Another study found that 66% of consumers modify their purchase amount to maximize points.
Modern Restaurant Management
JUNE 15, 2021
While what consumers eat won’t change, post-COVID-19, how they will get it will. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Besides, consumers are already thinking digital first.
Modern Restaurant Management
DECEMBER 21, 2022
As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Invest in technology and help where you do not have expertise.”
Expert insights. Personalized for you.
519 
Let's personalize your content