ChowNow

JUNE 29, 2020

These guidelines and conversations with your staff may give you a good idea of what to prioritize when you reopen, and what your timeline will be. M ake sure you can still serve them and give them a great experience with these suggestions: Keep curbside and delivery on the table. Ditch the commissions.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Modern Restaurant Management

JUNE 11, 2020

It comes down to how long the pandemic physically lasts that determines how long its associated fear will stay in the minds of the consumer. Restaurants can accomplish this connection with story-oriented messaging by demonstrating their generosity, according to consumer psychologist Kit Yarrow. Actionable Steps and Tips.

Social Media 138

Social Media 2003 Customer Service Customer Experience 138

Cheetah

AUGUST 28, 2020

Leading the pack are tech-related revenue streams like online ordering through delivery apps , but futuristic sounding features like AI-outfitted drive-thru’s and robot kitchens are being integrated sooner than we ever expected. This also allows them to collect data on customer purchases to help them better tweak the menu.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Future Food

OCTOBER 30, 2023

Much of this good work can be compromised when individual operators do not demonstrate the operational standards which they set out to achieve – whether it be a damaged menu board, inconsistent food display standards, inefficient service, poor cleanliness & hygiene standards or lack of uniform standards.

Operations 78

Operations Uniforms Merchandise Small Business 78

EATER

NOVEMBER 12, 2021

The upmarket food stores of today are flourishing in part thanks to the recent boom of new consumer packaged goods (CPG) brands — a category that describes relatively inexpensive items like ice cream or seltzer that are replaced frequently. I just wanted the good products I knew existed via the internet to be in one place.”.

Retail 89

Retail Consumer Goods Merchandise Online Ordering 89

EATER

NOVEMBER 21, 2022

Can an app promising discount, end-of-day goods make a dent in America’s food waste problem? I counted the minutes until the kids went to bed and I could make good on their parents’ offer: Eat whatever snacks you like. Too Good To Go, which launched in 2015 in the U.K. Too Good To Go, which launched in 2015 in the U.K.

Waste 106

Waste Consumer Goods Food Truck Front of House 106

Indoor Media

MAY 17, 2021

Plus, most consumers don’t want to leave the comfort of their homes. Depending on the type of “experience” you want to host, you may decide to send out a meal kit for a cook-a-long, a bundle of self-care goods for a spa day tutorial, or branded merchandise to thank your customers for buying tickets.

Small Business 78

Small Business Events Advertising Social Media 78

Future Food

JUNE 16, 2020

Moreover, there is still a considerable amount of latent demand: Pre-COVID levels of demand for F&B were not a fad as consumers’ interaction with Hospitality is a practice that has been building over the last two decades. Ben Shewry has turned Attica into a take-home emporium with dining kits and merchandise sales.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

The Restaurant Times

MARCH 9, 2022

Culinary adjustments, contactless delivery innovations, and online hygiene ratings, among other things, are all part of the new reality that necessitates a whole new post-covid restaurant strategy. Some restaurants have reopened their dining rooms and patios, while others have only reopened for takeaway and delivery.

Social Media 52

Social Media Kitchen Safety Food Safety Influencer 52

The Restaurant Times

FEBRUARY 14, 2022

This is why running a successful restaurant business needs more than good food. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. ” So it’s time to make sure your packaging is creating a story with charming design and good food. Rise of cloud kitchens.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Touch Bistro

APRIL 28, 2021

In fact, 44% of consumers said that gift cards encourage them to try new restaurants that they would not have otherwise visited. Even for venues that have been able to successfully pivot to a takeout and delivery model, most restaurants are still working to recover the money lost during the height of the pandemic.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Lavu

MARCH 27, 2020

Modern POS system functionalities can include: Mobile ordering and delivery. Commerce platform for the selling and tracking of items such as merchandise. Barcode scanners, permitting the use of the POS as a commerce platform for the selling of goods. Cost trackings, such as labor costs and food costs.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Apicbase

MARCH 17, 2023

There is good and bad news. High inflation, labour shortages, supply chain problems and changing consumer demands are black clouds on a sunny day. The good news, there are new recipes that could potentially work even better. On a logistical level, technology enables customers to order and pay remotely and track their delivery.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. And if your dine-in menu differs from your takeout and delivery offerings, make sure you include links to both your online restaurant menus. Chubby’s Jamaican Kitchen.

Design 92

Design 2021 Online Ordering Website Management 92

EATER

SEPTEMBER 16, 2021

At one point, ketchup packets were in such high demand as customers avoided indoor dining in favor of drive-thrus, takeout, and delivery options that Heinz built eight new production lines — a process that normally takes well over a year. Eventually, the products did arrive, but the deliveries didn’t always reflect what Stupak had ordered.

Front of House 115

Front of House Food Supply Back of House Supplies 115

BNG Point of Sale

JULY 16, 2021

For example: merchandising at your location or online sales of food items; consumer packaged goods such as dinnerware, cookbooks, aprons; phone orders where you take credit card information on-site to charge later when the delivery arrives. Seventy-five percent of capacity is a good prediction of your first-year revenue.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Apicbase

MARCH 31, 2023

The level of Frittenpride is such that this chain also has a whole range of merchandise (t-shirts, sweaters, bags, and even gold chains) dedicated to their love for the humble spud, fried like the French (or is it the Belgian?) For Burgerme , delivery has been at the core of its business model since its inception in 2010.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Gourmet Marketing

SEPTEMBER 23, 2021

Humanizing your staff is always a good idea. Work with food delivery services. Food delivery services are a fantastic option for your marketing efforts and getting the word out there. There are many different delivery services that you can use. Many people use delivery services these days.

Marketing 61

Marketing 2021 Social Media Website Management 61

Apicbase

JUNE 16, 2023

Remember, data is only as good as what you do with it. Cost of Goods Sold (CoGS) What does CoGS mean? Actual food cost, otherwise known as Cost of Goods Sold (CoGS) measures the total cost required to produce every dish on your menu. Consider menu engineering software as your strategic ally.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

NOVEMBER 17, 2020

The survey also gathered insights on consumer habits and spending preferences over the course of the pandemic. The survey insights show how the hospitality and event industry can pivot their offerings to cater to consumer preferences. More than half of respondents are purchasing gift cards to restaurants this holiday season.

2020 126

2020 Mobile Ordering Online Ordering Merchandise 126

Touch Bistro

JULY 15, 2021

Promote Your Restaurant on Food Delivery Apps. If you work with third-party delivery apps like Uber Eats and DoorDash, you have a lot of restaurant marketing options right at your fingertips. A good rule of thumb is to aim for 2-3 posts per week (although it can vary depending on the channel). Download Guide. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. DoorDash was named the Official On-Demand Delivery Platform of the NBA, WNBA and NBA 2K League. The Main Course. ” DoorDash Partners with NBA.

Kitchen Safety 192

Kitchen Safety Loyalty Program Delivery Customer Service 192

Modern Restaurant Management

APRIL 30, 2021

Consumers and customers have changed their behavior due to the events of the previous year. So it makes good business sense to revamp your marketing strategies. According to a survey, 77 percent of consumers are now more concerned with the hygiene protocols and safety methods of restaurants. Reach Out to Local Foodies.

Marketing 226

Marketing Food Safety Social Media Small Business 226

Modern Restaurant Management

APRIL 1, 2021

This edition of MRM Research Roundup features news on evolving consumer consumption habits, the state of delivery and snacking trends. A new report by AlixPartners, finds that one in two consumers around the globe has had their consumption habits permanently changed due to effects of the COVID-19 pandemic. In the U.S.,

2021 109

2021 2025 Mobile Ordering Online Ordering 109

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Zuul Studios works with restaurants and real estate owners to leverage their existing brand equity and kitchen infrastructure into digital, delivery-forward businesses. ” BWW GO.

Mobile Ordering 118

Mobile Ordering Online Ordering Food Order Hospitality 118

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Lemonade Restaurants opened its first ghost kitchen for delivery and pick up orders only.

Kitchen Safety 134

Kitchen Safety Online Ordering Food Safety Point of Sale 134

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 178

Franchise Franchising Leadership Beverage 178

Modern Restaurant Management

AUGUST 28, 2020

Tortas Frontera is now offering the same locally-sourced Mexican specialties that Chicago air travelers know and love for pickup and delivery from Kitchen United’s near north side location. In addition, pickup and delivery will also be available at Tortazo at Willis Tower – a sister brand of Tortas Frontera. Sedgwick St.,

Allergens 116

Allergens Kitchen Safety Guest Recovery Customer Service 116

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. That said, we are seeing some changes across consumer behaviors.

2021 121

2021 Loyalty Program Mobile Ordering Consumer Goods 121

Modern Restaurant Management

OCTOBER 14, 2019

A recent study found that “95% of consumers who have ordered a plant-based burger in the past year also order animal meat burgers.” ” Houlihan’s Veggie Good. “It’s been great to see the strong positive consumer response Carl’s Jr. ” NPD QSR Study, 2019). ” Carl's Jr.

Food Order 69

Food Order Retail Customer Experience Innovation 69

Modern Restaurant Management

NOVEMBER 19, 2019

Lake Shore: Inspired by icy paletas, this cocktail offers a taste of Chicago summer that’s good all year round, with Teavana® Zen Clouds Oolong, El Tesoro Añejo Tequila, Mango Yogurt Syrup, Mango Popsicle, Lime Juice, Lime Zest, and Sea Salt Tincture. Local Collaborations. Creating a Positive Impact.

Delivery 102

Delivery Reservations Customer Experience Retail 102

Modern Restaurant Management

JUNE 8, 2020

. “Independent restaurants are an invaluable part of our local communities and we are committed to helping these businesses reopen, rebound and thrive,” said Andrew Iacobucci, chief merchandising officer, US Foods. No-contact delivery capabilities for customers. Message notification to expedite curbside pick-up.

Guest Recovery 134

Guest Recovery Food Safety Employee Relations Mobile Ordering 134

Modern Restaurant Management

AUGUST 19, 2020

We may eventually simply send an empty car to pick up the food and bypass the delivery driver as well. As COVID-19 first confronted the Restaurant / Hospitality industry, contactless payment and curbside delivery strategies gained prominence to help to ease concerns. Zebra Technologies Retail Industry Consultant Mark Delaney.

Kitchen Safety 223

Kitchen Safety Food Safety Loyalty Program Technology 223

Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. The location is already offering online ordering for pickup and delivery through the Curry Up Now App and is already seeing a very healthy out the door and catering business.

Franchise 109

Franchise Franchising Fast Casual Point of Sale 109