Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up. Arriviamo™ Cocktail Bar.

Delivery 322

Delivery Reservations Customer Experience Retail 322

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Another study found that 66% of consumers modify their purchase amount to maximize points.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Perfect Daily Grind

SEPTEMBER 7, 2022

So, how can this change the consumer experience in airports? We partnered with Select Service Partner to open Cultivos Coffee in Athens International Airport,” he adds. How is the customer experience affected? As most airports are busy places, convenience plays an important role in the consumer experience.

Café 187

Café Franchise Franchising Travel 187

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 450

Franchise Franchising Leadership Beverage 450

EATER

AUGUST 15, 2022

The discounted Alaskan king crab legs and caviar were too good to be true “It was so cheap it was unheard of,” says Ruth (last name withheld by request), a healthcare professional in Texas. In February 2022, a Facebook ad popped up on her smartphone with a deal on Maine lobster tails that seemed too good to pass up.

Email Marketing 246

Email Marketing Online Ordering Food Order Point of Sale 246

7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. Keeps your restaurant top of mind 68% of customers follow brands on social media to stay updated on new products and services.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

Cheetah

JANUARY 13, 2022

In the world where consumers are bombarded by options, competition is fiercer than ever. In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . But no one forgets their mobile phone.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Deliverect

MARCH 17, 2020

So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses? Set up a disinfection / handwashing station for customers and staff. Indicate minimum distances in between customers queueing on the floor.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Offering customers limited edition, themed treats is a great way to get them into the festive spirit. Credit: Ana Valencia .

Café 146

Café Seasonal Menu Merchandise Uniforms 146

Perfect Daily Grind

FEBRUARY 12, 2020

China might be the fourth-largest country in the world and have the largest population on earth, but it has one of the world’s lowest coffee consumption rates, with citizens consuming an average of just one cup a year. . China has produced and consumed tea for centuries. Then take a look at Deconstructing Russia’s Coffee Market.

Marketing 191

Marketing Social Media Consumer Goods 2018 191

Modern Restaurant Management

FEBRUARY 21, 2020

Founded in 2000, Abe and Christina Ng wanted to give Miami something it didn’t have at the time – a neighborhood Japanese restaurant for sushi lovers that served delicious fresh food at good prices. That’s why we are taking this opportunity to give back to our community throughout the year.”

Brewery 348

Brewery Design Food Supply Equipment 348

Modern Restaurant Management

FEBRUARY 19, 2020

Prior to Boston Market, Allen served as President of Jack-in-the-Box from 2014 to 2018, where she held full strategic and operational responsibility for the 2,200-unit, $3 billion hamburger quick service restaurant chain, generating superior results and upgrading the quality of the menu. Taco John’s International Inc.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Perfect Daily Grind

JUNE 16, 2022

By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. As with any stakeholders in the coffee supply chain, communication is essential to ensure the consumer receives the highest-quality product possible.

Café 183

Café Supplies Technology Merchandise 183

Cheetah

AUGUST 28, 2020

Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique. This also allows them to collect data on customer purchases to help them better tweak the menu. Rent, service staff salaries and operational costs are all reduced to a minimum. Tech and Self Service 2.0

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. A mobile POS that you can take tableside to capture customer orders. . Payment terminals that allow you to accept contactless payments. Consider Live Entertainment.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Perfect Daily Grind

SEPTEMBER 16, 2022

Rojewska, who is a former World Barista Champion and the 2022 World Coffee in Good Spirits Champion, will represent Poland at this year’s World Brewers Cup in Melbourne, Australia from 27 to 30 September 2022. The company says it will incorporate NFT technology into its current loyalty programme to create new experiences for customers.

2022 174

2022 Café Seminar 2023 174

Indoor Media

AUGUST 17, 2017

That consumers of all types still harness the money-saving energy of coupons. Also, a surefire way to inspire brand loyalty means reaching your consumers in areas they frequent, such as a local supermarket chain. Members-only programs not only create proud, card-carrying members, they build—and reinforce—customer loyalty.

Coupons 78

Coupons Advertising Loyalty Program Consumer Goods 78

Modern Restaurant Management

NOVEMBER 1, 2019

We now want to bring this elevated experience to our customers across our footprint." Leveraging TZG’s deep experience and Pieology’s strategy and high-quality product offering, we’ll be able to create a unique market entry experience for our local customers and bring make your own pizza to life across China.”

Franchise 216

Franchise Franchising Fast Casual Point of Sale 216

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Merchandise. Being in the restaurant industry means that your brand is constantly being judged by potential consumers. What unique service do you provide? What is Restaurant Branding?

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Touch Bistro

APRIL 28, 2021

And when things eventually return to business-as-usual (and they will), gift cards help bring old customers back to your business and encourage new ones to visit you for the very first time. In fact, 44% of consumers said that gift cards encourage them to try new restaurants that they would not have otherwise visited. Brand Awareness.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. As CEO John Weber noted in Fast Casual , “Technology adoption will continue [to be] a major factor in satisfying customer expectations and increasing productivities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. This is why running a successful restaurant business needs more than good food. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Future Food

OCTOBER 30, 2023

Much of this good work can be compromised when individual operators do not demonstrate the operational standards which they set out to achieve – whether it be a damaged menu board, inconsistent food display standards, inefficient service, poor cleanliness & hygiene standards or lack of uniform standards.

Operations 78

Operations Uniforms Small Business Merchandise 78

BNG Point of Sale

OCTOBER 13, 2021

Convenience stores have straightforward goals: they want to live up to their name, ensure happy customers, and increase their level of success. For business owners, offering the necessities to customers who are traveling, commuting, or otherwise pressed for time should be a top priority. Optimal Customer Experience.

POS 52

POS Point of Sale Cash Management Customer Service 52

The Restaurant Times

MARCH 9, 2022

5 Restaurant Promotion Ideas For The ‘New Normal’ Restaurants can no longer rely on word-of-mouth and outdoor ads to keep their companies top of mind because customers are still hesitant to venture out. Instead, restaurateurs must market their companies where their customers are now: online. Content And Social Media.

Social Media 52

Social Media Kitchen Safety Food Safety Influencer 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Apicbase

MARCH 17, 2023

There is good and bad news. High inflation, labour shortages, supply chain problems and changing consumer demands are black clouds on a sunny day. The good news, there are new recipes that could potentially work even better. On a logistical level, technology enables customers to order and pay remotely and track their delivery.

Customer Experience 52

Customer Experience Consumer Goods Food Order Customer Service 52

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. Humanizing your staff is always a good idea.

Marketing 64

Marketing 2021 Social Media Website Management 64

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

EATER

FEBRUARY 2, 2024

Carolyn Figel Branded restaurant merchandise has become a shorthand for selfhood. When we opened in 2017, it was clear that restaurants were having some fun and success selling branded merchandise,” says Chad Conley, owner of Portland, Maine, bagel shop Rose Foods. How did we get here? This helped a little, but not a lot.

Loyalty Program 313

Loyalty Program Merchandise Magazine Consumer Goods 313

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Consumer expectations Over the last several years, there’s been mass adoption of cloud-based and app-based ordering in restaurants. One of the biggest drivers behind this shift is consumer behavior.

Ordering 40

Ordering Online Ordering POS Mobile Ordering 40

Modern Restaurant Management

NOVEMBER 1, 2024

The survey, conducted with 755 decision-makers from full-service to quick-service establishments, challenges the narrative of an industry in distress, instead painting a picture of adaptability and resilience. Inflation (or the increased costs of goods and services) is still a top pain point for operators (15 percent).

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Here are their insights. Chris Boyles, VP of Food Safety for Steritech.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Social Media 567

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. “This is a challenging time for both consumers and businesses. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. 1 reason Americans use mobile ordering?

2020 402

2020 Mobile Ordering Online Ordering Food Order 402