Modern Restaurant Management

MARCH 9, 2020

Though as powerful as reviews can be, today’s digital world also opens the door for some companies to try and game the system. One of the solutions was to push Congress to enact reforms to “incentivize large technology companies to implement safeguards to keep their platforms free from Botnets.” A Human Touch to Help.

Customer Experience 462

Customer Experience Social Media Customer Service Technology 462

Modern Restaurant Management

FEBRUARY 27, 2025

built a financial oversight plan for the company franchise exporting solutions. JA: It happened through the (FCC) The Franchise Consulting Company. Tthey put us in contact, but once we met, the partnership became a Must-Do. Our brand strategy team, Encyclomedia Inc., How did this partnership come about?

Franchising 221

Franchising Franchise Social Media Influencer 221

Modern Restaurant Management

APRIL 12, 2022

We can thank companies like Amazon for shifting how we think about the buying experience. An MIT study found that 10 hours without any social contact can produce psychological and physical cravings the same as 10 hours without food. When we are welcomed into the restaurant with eye contact and a smile.

Customer Experience 492

Customer Experience Airlines Consumer Goods Dine-in 492

Modern Restaurant Management

JUNE 22, 2021

Let’s face it – when candidates are ready to apply for a job, they are looking for companies with incentives not offered by other businesses. However, with the gig economy, those looking for work are opting to drive for companies such as Uber and DoorDash, and the ability to be their own boss. Have flexible hours?

Back of House 517

Back of House Communication Hiring Magazine 517

Modern Restaurant Management

JULY 11, 2022

When they land a job, candidates often don’t contact the other companies where they have applied. Some companies now offer applicants the option of submitting a brief video online instead. Job candidates have their choice of any number of open positions – and the most qualified applicants get snapped up fast.

Hiring 515

Hiring Email Marketing Communication Take-out 515

Restaurant Business

JUNE 11, 2025

The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. By Joe Guszkowski on Jun.

Advertising 216

Advertising Fast Casual Social Media Leadership 216

ChowNow

FEBRUARY 7, 2025

Theres a growing demand for personalization, with a study showing that 71% of consumers expect it when interacting with a company. Contact ChowNow , and well show you how owning your customer data and having a commission-free online ordering system are great ways to increase your AOV.

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

Modern Restaurant Management

MAY 6, 2021

Many restaurants took guests’ temperatures and participated in contact tracing, which is the process of contacting people who’ve had contact with someone who tested positive for COVID-19. Some brands rolled out robotic cooking systems to cut down on manual contact and increase efficiency.

Kitchen Safety 474

Kitchen Safety Guest Recovery Employee Relations Technology 474

Modern Restaurant Management

MARCH 26, 2020

If there is a common industry attitude toward technology, it is this: The majority of companies will give acquisition and deployment choices close scrutiny. Most companies rely on one of two approaches: Location-Centric Support. As the industry gets on the road to recovery, this will be more important than ever.

Technology 546

Technology Guest Recovery Customer Experience Equipment 546

Modern Restaurant Management

OCTOBER 1, 2022

Show restaurant contact details and address. Include such information in the footer to appear wherever visitors go on the website and make a dedicated page with contact details. Your content should follow your branding for customers to distinguish the company from others. The key point is consistency and frequency.

Marketing 508

Marketing Email Marketing Social Media SEO 508

Goliath Consulting

MARCH 14, 2025

A 2025 report by ConAgra , a North American packaged food company, states that consumers’are increasingly drawn to foods that promote gut health, viewing a healthy digestive system as essential for overall wellness. Since Ozempic slows gastric emptying, some users experience bloating or discomfort when consuming large meals.

Email Marketing 195

Email Marketing 2025 Customer Experience Customer Service 195

Modern Restaurant Management

JULY 26, 2024

In a recall, proper communication can save lives – and can also reduce the negative impact on a company’s reputation. Decide in advance who the spokesperson will be, which media contacts will get your press release, etc. Therefore, it’s helpful to create a communications plan in advance to serve as a roadmap.

Communication 465

Communication Food Safety Social Media Loyalty Program 465

Modern Restaurant Management

MARCH 10, 2020

“We hope our company Manifesto Marke t is safely positioned b/c 1) our supply chain is local, 2) our locations have a lot of fresh, open-air, and 3) we are cashless – so no currency is exchanged. Our employees and tenant staff with any cold or flu symptoms are required to stay at home and contact their doctor via phone.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Modern Restaurant Management

APRIL 9, 2020

Restaurant workers have gained new-found respect from the community as front-line warriors who are leaving their loved ones at home to clock in and serve as your first point of customer contact. Use this as a learning opportunity. Most importantly, don’t panic. As a leader, you set the tone for how your employees respond.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

Goliath Consulting

NOVEMBER 13, 2024

Tamarind Takes the Spotlight Tamarind, named the flavor of the year by McCormick & Company, is poised to become a star ingredient in 2025. Here’s a look at the food trends that will capture our taste buds and redefine dining in 2025. Goliath Consulting Group is a restaurant consultancy group based in Atlanta, Georgia.

2025 243

2025 Food Email Marketing Fine Dining 243

Modern Restaurant Management

MAY 30, 2025

With nearly every organization today adopting digital transformation strategies, many companies are focusing on providing more digital solutions to customers. This is true for businesses operating in office settings just as much as in restaurants, supermarkets, and other settings where businesses have daily contact with consumers.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

Restaurant Business

JUNE 13, 2025

Both the SevenRooms and Symbiosys purchases are part of DoorDash’s transformation from a delivery company into an all-around technology supplier for restaurants. By Timothy Inklebarger and Joe Guszkowski on Jun. 13, 2025 Facebook Twitter LinkedIn It was one of three DoorDash acquisitions announced this year. The pending deal for U.K.-based

Reservations 199

Reservations Leadership Advertising 2025 199

Restaurant Business

JUNE 12, 2025

The company plans to expand into more markets and expects to have thousands of bots on the ground by the end of the year, which it says will give it the largest autonomous vehicle fleet in the world. The company integrates with DoorDash and Uber Eats, and restaurants can opt in to having Coco bots deliver orders placed through those apps.

Delivery 167

Delivery Leadership 2025 Advertising 167

Modern Restaurant Management

SEPTEMBER 7, 2021

Emergency numbers and contact lists should be available for employees and should include: Managers. Gas utilities and electric company. Throw out all food and kitchen items that have come into contact with flood waters. Food contact surfaces must be rinsed with potable water following the use of this disinfecting solution.

Food Supply 485

Food Supply Food Safety Kitchen Safety Food Truck 485

EATER

DECEMBER 4, 2024

He’s always been a tough-but-fair kind of guy, and his response — without even making eye contact with me — was short, direct, and impactful. He and his family own the oldest Black-owned seafood company in South Carolina, Backman’s Seafood. In the 1950s, they bought a trawler and established Backman Seafood Company on Sol Legare Road.

Back of House 281

Back of House 2007 Take-out Equipment 281

Modern Restaurant Management

AUGUST 5, 2020

While TouchBistro has previously partnered with providers of loyalty solutions, this acquisition will provide the company with a proprietary solution that is much more deeply integrated into the TouchBistro platform and its ecosystem of products like Online Ordering and Reservations. ” Tyga Bites Launches. .

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 20, 2020

Among them: To ensure that drivers who are sick can focus on recovering, the company providing financial assistance to eligible Dashers and Caviar couriers who are diagnosed with COVID-19 or quarantined. They are changing the default delivery method to a no-contact option to minimize contact between Dashers and customers.

Food Safety 530

Food Safety Mobile Ordering Delivery Small Business 530

Modern Restaurant Management

APRIL 8, 2020

From takeaways to contact-free deliveries, discounts, and collection services, hospitality businesses have rolled up their sleeves to try and provide their regular services from the distance. This original idea helps minimize social contact while helping the business’ sales. Contact — Free Deliveries. to 2 p.m.

Food Truck 468

Food Truck Social Media Customer Service Government 468

Modern Restaurant Management

DECEMBER 2, 2021

All components of an ice machine that come into contact with water, therefore, must be completely blown out and dried ahead of the winter temperature change. Then the rental company picks it up before the off-season. If the ambient temperature drops below 32 degrees, any water left in the machine poses a threat to the ice maker.

Equipment 450

Equipment Sports Hiring Take-out 450

Modern Restaurant Management

APRIL 7, 2022

Shopify—a company that knows a thing or two about these matters—has this to say : “The main difference between omnichannel and multichannel is that omnichannel involves all channels and revolves around your customer, while multichannel involves many channels and revolves around your product.”

Mobile Ordering 537

Mobile Ordering Email Marketing Customer Experience Loyalty Program 537

Goliath Consulting

JANUARY 16, 2025

Companies like Seedlip and Ritual Zero Proof are leading the charge, creating premium alternatives that appeal to the sophisticated palates of Gen Z consumers. The market for alcohol-free products has expanded rapidly. NielsenIQ reports that sales of non-alcoholic beverages, including beers, wines, and spirits, have surged in recent years.

Bar 221

Bar Email Marketing Beverage Catering 221

Modern Restaurant Management

APRIL 14, 2022

In fact, effortless navigation was critical for survival during the time of no-contact service. One delivery company even partnered with a scent merchant to trap aromas inside of bubble wrap and invited recipients to “pop and smell.” Digitally Charged Employees.

Retail 474

Retail Customer Experience Online Ordering Point of Sale 474

Restaurant Business

JUNE 17, 2025

That’s our biggest takeaway after a pair of acquisitions by the delivery company that have it set to take a bigger share of the restaurant tech ecosystem. The company generated total revenues of $10.7 The company says its goal is to grow local economies and refers to itself as a “local commerce platform.” billion last year.

Leadership 179

Leadership Advertising 2025 Reservations 179

Modern Restaurant Management

APRIL 27, 2020

Here is a set of suggested practices for companies and drivers to help minimize the adverse effects of this pandemic especially for restaurants who are now delivering orders since dine in opportunities have been restricted. It may also reduce the restaurant’s employees exposure to the virus through customer contact.

Delivery 383

Delivery Hiring Transportation Food Safety 383

Modern Restaurant Management

DECEMBER 9, 2020

There is no physical contact with customers whatsoever. Another restaurant Bagby Beer Company follows a similar process. The team receives a message to their inbox, brings out the food to the customer’s vehicle, then places it inside. It’s a formula that’s earned them reviews from customers like this.

Email Marketing 533

Email Marketing Online Ordering Food Safety Customer Service 533

Modern Restaurant Management

MARCH 19, 2020

How to Contact Them. If you’re too busy running your restaurant and want to avoid having to find the influencers yourself, you can simply Google a phrase like “influencer agencies” and find companies who can manage the entire process for you. offer a gift voucher of $100).

Influencer 532

Influencer Marketing Social Media Online Ordering 532

Modern Restaurant Management

JULY 8, 2020

” All states have guidelines to reduce contact, such as reducing capacity and utilizing disposable menus. Return customers tend to buy more from a company over time.” States such as Massachusetts “encourage use of technological solutions where possible to reduce person-to-person interaction (e.g.,

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

MAY 14, 2021

Try searching online for a food bank near you and contact them to see how you might be able to partner. In the case of locating a composting service, contacting your waste management company that the current waste disposal contract is with is a great place to start. Organic Recycling.

Waste 527

Waste Compost Recycling Food 527

Modern Restaurant Management

MARCH 26, 2021

Research company eMarketer forecasts that by the end of 2021, there will be 44.1 Whether you contact customers via email marketing, mobile app or text marketing, you’ll increase sales with nurtured marketing because you appeal to their needs. million users of food delivery apps in the U.S., and up to 53.9

Ordering 566

Ordering Mobile Ordering Online Ordering Email Marketing 566

Modern Restaurant Management

APRIL 5, 2023

86 percent of customers hesitate to purchase from companies with negative reviews. In the first case, receiving a text is not a “hard” interruption of someone standing at the table, where the guest feels obligated to stop what they are doing to make eye contact and engage the staff.

Technology 445

Technology Social Media Customer Experience Communication 445