Modern Restaurant Management

JANUARY 2, 2025

Pizzeria owners are beginning to implement AI tools on both the operational and customer-facing sides of their businesses. AI is being used to identify potential investors, streamline communication and determine which candidates are most aligned with the brand’s goals.

2025 251

2025 Online Ordering Franchising Franchise 251

7 Shifts

NOVEMBER 27, 2024

Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. There was no learning curve — they found the app easy to use and easy to train their managers on. It provides a lot of relief for business owners.”

Website Management 195

Website Management Communication Point of Sale Coaching 195

Modern Restaurant Management

MAY 30, 2023

Here are three strategies to set your business and team up for a successful, profitable season. Invest in Training Seasonal Workers It might seem counterintuitive — investing time and resources into employees who will only be on the job for a few months — but making an extra effort with temporary employees will pay off.

Communication 448

Communication Hiring Training Small Business 448

ChowNow

MARCH 14, 2025

The best-run restaurants dont leave things to chancethey rely on clear processes, well-trained teams, and smart decision-making to avoid costly mistakes. Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MARCH 17, 2025

This makes business tight causing a hard look at any extra costs. In our experience, this is especially helpful with coleslaw, as a foodservice operator can control consistency of the menu item, reduce preparation time, and streamline back-of-house training.

Food Supply 221

Food Supply Back of House Customer Service Small Business 221

Modern Restaurant Management

AUGUST 3, 2022

They lost business, closed for indefinite periods or even shut their doors permanently. I’m fortunate to say my business, Caliente Pizza & Draft House in Pittsburgh, has gone in the opposite direction. Communication. Every time you train someone, you learn from them as much as they learn from you.

Communication 508

Communication Leadership Food Supply Back of House 508

Modern Restaurant Management

APRIL 1, 2022

Here are other ways to add security to your operations to protect against ransomware: Train employees who access email to not open suspicious emails, click on links in those emails, or open attachments, and test them frequently. In the restaurant business, you have more at risk from a ransomware attack than data and the cost of mitigation.

Operations 601

Operations Point of Sale POS Small Business 601

Culinary Cues

AUGUST 14, 2020

Growth seems to be one of those markers that define a successful business, yet there is ample evidence that growth can be a deterrent to success. It’s true of great restaurants, great retail stores, great investment firms, exceptional banks, small auto dealerships, and even local government offices.

Small Business 447

Small Business Leadership Customer Service Café 447

Culinary Cues

MARCH 19, 2020

I have communicated with many who are crushed with fear, a sense of loss, and helplessness after telling employees that they can’t keep them on and there is no indication of when things might return to normalcy. This change will impact restaurants and all of those businesses that feed into it, including colleges.

Insurance 513

Insurance Government Training Small Business 513

Modern Restaurant Management

MAY 24, 2022

We came up with a few helpful tips to improve your employee retention while building a happier, healthier business. If you had a particularly busy dinner rush, gather your staff together at the end of the day to offer positive feedback and thanks for great work. Communicate. Restaurants can be busy, scattered places.

Front of House 520

Front of House Seminar Back of House Social Media 520

Modern Restaurant Management

JUNE 17, 2020

As restaurants across the nation begin to reopen for business, there are many challenges that they will face for the first time. Business as usual is a thing of the past! Business Continuity is Key to Your Branding, But How do You Continue to Promote Your Brand When the Rules of Doing Business Have Changed So Drastically?

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

JUNE 20, 2022

Employees value knowing where they can improve, and how their contributions are helping the business. Employees that are given job training, mentoring, and upward movement potential are empowered to learn new skills and be better able to take on new responsibilities. Small Gifts of Gratitude. Simplify Daily Stressors.

Small Business 546

Small Business Social Media Hiring Leadership 546

Modern Restaurant Management

OCTOBER 19, 2020

So, how can the restaurant industry regain people’s trust and increase business? If employees know that by being honest, they’ll get help and support from their managers, they’re more likely to help you catch small issues that can be fixed immediately. Get a Better View of Your Business.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. How would you respond to a situation where the bar is short-staffed during a busy shift? As such, knowledge of the law and how to train staff to comply is crucial. What would make you say that an event or promotion was successful?

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

MARCH 3, 2025

All that said, bringing a brand to life requires a partnership with open lines of communication. There’s also a bigger focus today on guest engagement and community than ever before. Restaurant brands are now expected to build authentic relationships with guests, which requires transparency and two-way communication.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

AUGUST 3, 2022

They lost business, closed for indefinite periods or even shut their doors permanently. I’m fortunate to say my business, Caliente Pizza & Draft House in Pittsburgh, has gone in the opposite direction. Communication. Every time you train someone, you learn from them as much as they learn from you.

Communication 419

Communication Leadership Food Supply Back of House 419

ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? The only way to know for sure is by tracking key performance indicators (KPIs) that drive business growth.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

APRIL 15, 2024

This can be done through several methods, such as email communications, social media postings, or even through verbal communication at the restaurant. Train Staff to Encourage Participation The wait staff of your restaurant are representatives of your brand and are those who have direct contact with your customers.

Management 490

Management Management Loyalty Program Social Media 490

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

The Rail

JUNE 11, 2025

From planning the move to training new staff and maintaining quality across locations, you’ll find valuable tips to help ensure your expansion is a success. Consider foot traffic, parking availability, nearby businesses, and zoning regulations. Hire and Train the Right Team Staff can make or break your new restaurant.

Management 147

Management Management Equipment Hiring 147

Culinary Cues

FEBRUARY 1, 2021

I am optimistic in the ability of the restaurant business to recover and shine, to bring people together once again, to return to a position of central to the life of neighborhoods, and optimistic that this business of food will provide wonderful careers for cooks, chefs, service staff, bartenders, managers and owners – THIS WILL HAPPEN.

Small Business 445

Small Business Front of House Customer Service Communication 445

Culinary Cues

FEBRUARY 27, 2025

Never doubt that a small group of thoughtful, concerned citizens can change the world. Here are some that have, in the past, been posted on my office door when I was a chef and later as an educator. They continue to be a resource for me when I need a boost and hopefully may serve you as well. Indeed, it is the only thing that ever has.

Consumer Goods 290

Consumer Goods Presentation Leadership Dine-in 290

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. But smaller businesses can implement AI to make small changes that impact their business. AI-based robots cook your food and deliver meals on time without missing a beat.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

JULY 22, 2021

Owners and managers should follow the latest tech trends in the industry and train their staff to use new software in order to keep catering to customers although they might be off-premises. The COVID-19 pandemic forced both sides to embrace new digital communication tools for making reservations and placing orders.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

ChowNow

JANUARY 30, 2025

It communicates your purposewhy your restaurant exists, what makes it unique, and what emotional connection you want to build with your customers. This includes your: Logo Color palette Typography These elements all work together to communicate your personality and values. What similarities do all your customers have in common?

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

Modern Restaurant Management

APRIL 14, 2020

Q: What can I do to help my restaurants and community battle the effects of COVID-19? A : During this unprecedented time, now more than ever, we need to come together as a single community to face the challenges that each of our businesses, and your business, face. Communicate. Simplify Pricing.

Healthcare 468

Healthcare Front of House Social Media Website Management 468

Modern Restaurant Management

SEPTEMBER 16, 2020

Below are a few examples of small and big F&B chains applying unique marketing techniques. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc. Train staff to handle these calls well and keep people coming back. Burger King putting a QR Code in the VMAs.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

7 Shifts

MARCH 23, 2022

In 1965, Greek immigrant James Giftos opened a stall at Macomb Mall in Roseville, Michigan, with a small menu including the Coney Island-style hot dog topped with chili, mustard, and freshly diced onions. It was a two-day training for managers.” So I think it was almost two, eight-hour days training for the managers got to implement.”.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Culinary Cues

DECEMBER 30, 2019

I have the privilege of working with many different restaurants and food businesses. Some are owned by individuals who have the knowledge and the wisdom of seasoned business people, while others struggle to find a path to survival. Some are very successful, while others are hanging by a thread.

Cash Management 359

Cash Management Point of Sale Leadership Website Management 359

ChowNow

APRIL 4, 2025

Its actively managing how your business is perceived across platforms like Google, Yelp, TripAdvisor, and social media. Claiming and updating your business profile is a crucial step in managing your restaurants online reputation. Start by verifying your business listing on major review sites.

Management 195

Management Management Social Media Online Ordering 195

Modern Restaurant Management

AUGUST 12, 2022

Constant change — that has been the theme of the past several years, especially for restaurant businesses. When it comes to finding ways to stay afloat, many businesses have become exceptionally creative. Communication and transparency. But it’s important. So what can you do to put employees first? Recognition.

Restaurant Law 493

Restaurant Law Small Business Hiring Communication 493

Culinary Cues

APRIL 8, 2020

First – we (all of us who have made the restaurant business our life calling) hope that you will bring your skills, passion, and commitment back to the food business and will work diligently to help make us better. This has been at the core of the restaurant business forever. If not, I guarantee that you will.

Communication 474

Communication Food Supply Customer Service Small Business 474

Modern Restaurant Management

DECEMBER 1, 2021

In the case of Henry, he’s entered the restaurant and encountered a small stand with a QR code and a sheet of instructions. As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

SEPTEMBER 9, 2020

While we all want this pandemic to end, it’s clearly a long-term problem that will take more thought, planning, and business pivots as we move forward. Thinking about adoption of technology may feel intimidating (and expensive), but you can start small and scale until your business gets where you need it to be.

Management 474

Management Management Food Safety Audits 474

Culinary Cues

NOVEMBER 20, 2020

It seems that every time I check my email or flip through postings in social media – there is another restaurant, food business, or culinary school preparing to close their doors. It is heartbreaking to read of life visions dashed and even long-standing, viable businesses choosing to throw in the towel. Neither can exist in a vacuum.

Social Media 508

Social Media Education Email Marketing 2008 508

Culinary Cues

MARCH 25, 2021

There is no greatness without a passion to be great – whether it’s the aspiration of an athlete or an artist, a scientist, a parent, business owner (or chef).”. Greatness is realized both in the moment and through strategic planning, but greatness is still greatness no matter how small or how lofty the task. PLAN BETTER – TRAIN HARDER.

Communication 450

Communication Coaching Fine Dining Influencer 450

The Rail

NOVEMBER 1, 2024

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. This preemptive training reduces the learning curve.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130