Modern Restaurant Management

MARCH 16, 2021

In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. Many restaurants have also pivoted to outdoor dining amid the pandemic. “Will this look good on Instagram?”

Fast Casual 153

Fast Casual Front of House Fine Dining Mobile Ordering 153

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

Modern Restaurant Management

DECEMBER 9, 2020

They embraced third-party delivery services like Uber Eats as a lifeline to their customers, rushed to expand outdoor and street dining options to comply with distancing rules, and experimented with ghost kitchens to capitalize on customers' online migration.

Loyalty Program 192

Loyalty Program Customer Service Consumer Goods Online Ordering 192

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Berekk Blackwell, President of Daily Jam.

2021 197

2021 Kitchen Safety Food Safety Mobile Ordering 197

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 188

2021 Online Ordering Mobile Ordering Guest Recovery 188

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 188

Webinar Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices. Operations will continue to be simplified despite digital experiences expansion.

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2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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2023 Loyalty Program Mobile Ordering Customer Experience 195

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Earning rewards for dining out or ordering takeout/delivery is becoming even more important to consumers.

2020 188

2020 Mobile Ordering Guest Recovery Customer Service 188

Apicbase

MARCH 28, 2024

This person organises tickets and checks orders are going out correctly. Behind – for safety to let someone know where you are All day – the total number of current orders for a menu item. Ticket time is the time it takes to deliver an order to a customer from when it was placed. For example, “You have three chicken all day.”

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Back of House FOH BOH Front of House 52

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 179

2022 Food Supply Back of House Kitchen Safety 179

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 195

2020 Loyalty Program Mobile Ordering Fast Casual 195

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 209

Food Safety Mobile Ordering Online Ordering Kitchen Safety 209

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 173

Franchise Franchising Mobile Ordering Kitchen Safety 173

Sling

DECEMBER 23, 2022

If you want to start a mobile eatery in your area, one of the first steps is coming up with a creative food truck idea. The fare you offer can go a long way toward making your business stand out from the rest, so take a good look around at the other mobile eateries in your area and choose a theme that hasn’t been done yet.

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Food Truck Food Mobile Ordering Small Business 78

Modern Restaurant Management

DECEMBER 31, 2020

Hot Cocktails will make a comeback this year as many people will continue to gather and drink outdoors and as restaurants and bars have built up outdoor dining spaces. From digital touch screen ordering to contactless check-ins with a mobile app, customers will continue to desire streamlined experiences through technology.

2021 201

2021 Hotels Airlines Guest Recovery 201

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Communication platform. The service that allows delivery robots to come and go outdoor between restaurants and apartments to deliver food has become a reality for the first time in Korea. (CEO

Kitchen Safety 204

Kitchen Safety Loyalty Program Delivery Customer Service 204

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 149

2021 Loyalty Program Mobile Ordering Consumer Goods 149

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology. Delivery is big business for restaurants right now.

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Specials 2021 Merchandise Mobile Ordering 111

Touch Bistro

JUNE 2, 2021

Though stay-at-home orders and dine-in restrictions have largely been lifted, many diners are still spending a lot of time at home. With platforms like TouchBistro Reservations , you can accept reservations through your website , Google, or TouchBistro’s web and mobile discovery apps. Two-Way Communication. Online Access.

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Reservations 2021 Online Ordering Book 98

Sling

SEPTEMBER 23, 2019

Working the night shift means working against your body’s natural inclination to turn off certain key functions like consciousness and mobility. You can certainly force yourself to stay awake and mobile, but your body still wants to shut down. A time clock that allows employees to clock in and out using their mobile devices.

Mobile Ordering 141

Mobile Ordering Tip Distribution Website Management Communication 141

Modern Restaurant Management

OCTOBER 16, 2020

Nearly two-thirds of people (65 percent) ordered food delivery in July 2020 as food options remain in-demand, but restaurant profit margins decrease with delivery. Still, people try to support local businesses as 43 percent order from individual restaurants rather than using a massive app platform. Food Service Orders Begin to Rebound.

2020 220

2020 2030 Hotels Food Safety 220

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 195

2020 Kitchen Safety Food Safety Loyalty Program 195

Modern Restaurant Management

JULY 1, 2020

in March, local businesses that could remain open had to quickly adopt new ways of serving customers, like more convenient communications, curbside pickups, local delivery and contactless payments. Consumers have become accustomed to the new forms of communications and services, and there’s no going back.” In 2019, 15.7

2020 179

2020 Travel Food Safety Consumer Goods 179

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. This signals that the mobile order-ahead, curbside pickup and delivery capabilities that gained traction during the pandemic are here to stay.

2021 194

2021 Loyalty Program Coupons Fast Casual 194

Restaurant365

DECEMBER 4, 2020

This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Especially if you live in a region with a winter that prevents outdoor dining, the loss or reduction of this dine-in sales channel will need to inform your future strategy. Keeping up with the rise of mobile.

2021 78

2021 Operations Mobile Ordering Social Media 78

The Restaurant Times

SEPTEMBER 11, 2020

In many places, the reopening mandate is that the restaurant capacity must be reduced by 50%, with outdoor seating. Once a workable pattern is developed, communicate the instructions using written directions, signage, or floor markings. From the doors, hand washing stations, restrooms, trash receptacles, menu ordering, etc.,

Mobile Ordering 59

Mobile Ordering Seating Consumer Goods Customer Service 59

EATER

MAY 20, 2020

It then breaks down the facility into workspaces for personal use, food prep, meal packaging, order pickup, and receiving supplies, among others. Ventilation should be increased to bring in more outdoor air, and stove hoods should be regularly cleaned and disinfected. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 106

Kitchen Safety Food Safety Food Supply Healthcare 106

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JUNE 14, 2020

My vision was to transform the delivery and pick-up ordering experience. Supported by Just Eat Takeaway.com, we intend to accelerate our mission to be the fastest, best and most rewarding way to order food from your favourite local restaurants in North America and around the world. Today, Grubhub is a leader across North America.

Food Safety 164

Food Safety Loyalty Program Kitchen Safety Online Ordering 164

EATER

MAY 14, 2020

It then breaks down the facility into workspaces for personal use, food prep, meal packaging, order pickup, and receiving supplies, among others. Ventilation should be increased to bring in more outdoor air, and stove hoods should be regularly cleaned and disinfected. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 193

2020 Franchise Franchising Food Order 193

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 150

Franchise Franchising Loyalty Program Kitchen Safety 150

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. BIBO will work on general sales, marketing and communication, brand development, and new product launches.

Serving 205

Serving White Paper Food Recycling 205

Modern Restaurant Management

MAY 28, 2021

Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter. Guests will also be able to order their food online in advance and pick-up their items from a designated to-go area or have it delivered. Every dish is made-to-order including house-smoked meats and vegetarian and gluten-free options.

Franchise 188

Franchise Franchising Fast Casual Loyalty Program 188

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. and adding a reservation or online ordering widget. free WiFi, online ordering, or outdoor seating).

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

FEBRUARY 1, 2021

In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option. The pandemic has altered consumer behavior, from how people order restaurant food, where they can eat, and their perception of third-party delivery companies. In the U.S.,

2021 132

2021 Point of Sale Guest Recovery Travel 132