Modern Restaurant Management

MAY 8, 2020

Communications. As the coronavirus has taught us, a robust communications network is critical to ensuring that everyone is kept aware of changes. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Reduce Food Waste. Food Safety.

Food Safety 522

Food Safety Kitchen Safety Front of House Website Management 522

Modern Restaurant Management

MARCH 12, 2021

Giving workers mobile communication tools increases retention in several ways: Empowers workers by giving them access to real-time communication to help them perform their jobs better. ” Digital Communication Can Increase Customer Loyalty. ” Digital Communication Can Increase Customer Loyalty.

Mobile Ordering 493

Mobile Ordering Front of House Communication Online Ordering 493

Modern Restaurant Management

MARCH 20, 2025

By addressing these issues, you can pave the way for sustainable success and expansion. Develop clear guidelines and standards for every aspect of your operation, from food preparation to delivery and set-up. For example, create checklists for food quality and packaging to ensure every order meets your standards.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

APRIL 28, 2023

This one effort can help your restaurant ensure you’re aligned with suppliers that prioritize safety and quality efforts. Customers want to know where their food is coming from. They want to know what safety and quality protocols your suppliers practice to ensure that food is safe from point of origin to point of consumption.

Supplies 418

Supplies Food Supply Food Safety Certification 418

Modern Restaurant Management

AUGUST 12, 2020

Food costs are one of the highest costs for restaurants, ranging anywhere from 20 percent to 40 percent , according to point of sale system provider TouchBistro. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs. Revamping the Menu.

Food Safety 508

Food Safety Online Ordering Website Management Food Order 508

Modern Restaurant Management

MAY 26, 2020

The National Restaurant Association recently issued guidance on food safety and social distancing precautions as restaurants begin their reopening planning efforts – preparing for significant shifts in the traditional dining experience. Focus on your core strengths to sustain sales and keep your customers coming back.

Social Media 519

Social Media Coupons Customer Service Customer Experience 519

The Rail

APRIL 10, 2025

By Indiana Lee, Contributor Guests want to know where their food comes from, how it was raised, and whether it aligns with their values. According to a study from Delierect , 43% of restaurant diners say they are willing to pay more for sustainable dishes, and 68% believe restaurants should take active steps to reduce food waste.

Food Supply 130

Food Supply Social Media Sustainability Sourcing 130

Modern Restaurant Management

MARCH 5, 2024

Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Lastly, food cost should always be a consideration when making menu changes. Customer Communication. Optimize Inventory.

Front of House 531

Front of House Inventory Food Safety Social Media 531

Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. in a full-service restaurant will jump to a fast-food operation for the $3.50

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

NOVEMBER 29, 2023

There is more to success in the competitive restaurant business than just great food and service. From a catchy name to a one-of-a-kind menu or an Instagram-worthy interior design to a dedication to sustainability and more – all these ways and more can help your restaurant stand apart from competitors and attract clientele.

Social Media 493

Social Media Employee Relations Food Safety Customer Service 493

Modern Restaurant Management

OCTOBER 28, 2020

Remove buffet and other communal food areas. To maximize the safety of both employees and patrons, many restaurants have embraced outdoor seating. Obviously, the health and safety of patrons and employees is the top priority for any restaurant. Clearly Communicate Safety Guidelines.

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

APRIL 8, 2020

A recent New England Journal of Medicine study shows that the virus that causes COVID-19 can live anywhere from four hours on copper to two to three days on stainless steel and polypropylene plastic (often used to store food). The next half of the battle is communicating sanitation, or that your space is “germ-free.”

White Paper 531

White Paper Seating Employee Relations Back of House 531

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” Tastewise Data. social interactions, and 1.2M online recipes.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. 77 percent of restaurants and bars indicated that ensuring the health and safety of employees was their top concern. Broader SMB concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Food Industry Faces Consumer Pressures.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 5, 2020

General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide. The Neighborhood to Nation Recipe Contest is open to foodservice operators, chefs and line cooks who develop recipes for menu items served at independent, commercial restaurants or food trucks.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. ” The BOHA! restaurants.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Food Service Skills For Your Resume. Food allergies.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. It’s critical to our corporate mission and the values we strive to achieve.”

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. Food delivery was an already booming industry, but when COVID hit it increased even more. Dennis Becker, CEO, Mobivity.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

The Restaurant Group

DECEMBER 8, 2024

Introduction to Food Waste in Restaurants Food waste is a significant challenge for the restaurant industry, impacting both the environment and profitability. Understanding how to reduce food waste in restaurants is the first step toward sustainable and cost-effective operations.

Waste 78

Waste Compost Food Recycling 78

EATER

APRIL 7, 2022

chirps a green banner on the homepage of Amy’s Kitchen, the organic packaged and prepared-foods giant. Amy’s Kitchen has demonstrated a callous disregard for workers’ health, safety, and human rights in violation of the B Corp Declaration of Interdependence,” Teamsters Local 665 principal officer Tony Delorio said in a statement.

Kitchen Safety 332

Kitchen Safety Food Safety Certification Consumer Goods 332

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JANUARY 12, 2022

A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. ” The results are part of an Oracle Food and Beverage survey conducted by Untold Insights in September 2021. In Love with Tech, but Impatient. Kicking orders to the curb.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

MAY 16, 2025

The lack of power obliterated thousands of dollars in perishable food and supplies at the restaurant, and the Iocovozzis assess the loss of revenue from the closure as approximately $80,000. In the face of governmental inaction and lack of communication, the restaurant industry has done what it does best: support its own.

Tourism 203

Tourism 2024 Small Business 2025 203

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

MAY 11, 2020

Update your restaurant policies and operating procedures In order to reopen your restaurant safely and successfully, you’ll need to update your restaurant’s policies and operating procedures to comply with the latest safety guidance provided by the FDA, CDC, and your local government. Social distancing and protective equipment ??

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. Dunkin' Sustainability.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

SEPTEMBER 15, 2020

Market Cafe Powered by FOODWORKS is both a cost-effective, contact-free dining option, while simultaneously helping local restaurants and food artisans who were affected by COVID-19 get back on their feet and provide them with a way to restart their services. US Foods Holding Corp. ” says John Cocker, FOODWORKS’s president.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

JANUARY 8, 2024

Who brands trust, how programs are architected, procedures and great communication matters…A LOT. In 2024, we anticipate a continued evolution, where technology and sustainability will play pivotal roles in reshaping the culinary experience. Nothing is fraud proof. But our primary mission remains – engaging with consumers.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

OCTOBER 22, 2020

“Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR. million over the next five years to build and sustain the program. designed with high-rent urban areas in mind. ” Delivering Jobs. .

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385