Remove Communication Remove Food Safety Remove Seating
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As Pandemic Lingers, Adding Good Communication to the Menu Can Reduce Customer Concerns

Modern Restaurant Management

The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers.

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7 Proven Ways to Raise Table Turnover Rate

7 Shifts

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Suppose your restaurant has 20 tables, and during the dinner service from 6 PM to 9 PM, you seated 60 customers.

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How To Become A Restaurant Manager in 2024: A Comprehensive Guide

7 Shifts

Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. Meanwhile, managers must balance one-on-one and group restaurant team communication. Effective communication helps identify and resolve issues promptly.

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What Does a Host Do at a Restaurant? From Greeting to Seating and Everything in Between.

SpotOn

A host at a casual family restaurant could be more involved in the dining room, ensuring guests have full water glasses and pitching in if a server needs a food runner. Table management Contrary to what many restaurant guests may think, table management isn't just seating guests at random empty tables.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Reviewing health and safety protocol. Make sure to include: Role expectations Customer service standards Your restaurant's dress code Best practices and tips for getting things done Safety guidelines (including COVID-19 protocol) Consider adding visuals like flow charts to the manual or creating a video manual to facilitate learning.

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How To Train New Restaurant Employees

7 Shifts

Depending on the position, new employees are taught the importance of food prep work along with how the chef and his/her cooks curate the menu. Tell them to communicate with the newer staff members while answering any questions that they may have. Have them spend time working on the food line, behind the bar, and with the dishwashers.

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How the Pandemic Has Forever Changed the Way We Eat

Modern Restaurant Management

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.