article thumbnail

Visual Communication Assists Restaurants During Uncertain Times

Modern Restaurant Management

As restaurants have experienced dramatic changes in how they do business due to the pandemic, many small business owners have learned just how important a visual communication plan is for success. As restaurants reopen their doors once again, visual communication solutions help inform, direct and protect both customers and team members.

article thumbnail

Elevate Your Food Safety Culture to Survive the COVID Crisis and Future Ones

Modern Restaurant Management

Per Statista , the year-over-year decline of seated diners in U.S. A good first step is to elevate your food safety culture. How Food Safety Culture Has Changed. Food safety used to mean “what you do when no one is watching.” restaurants was an astonishing 43.38

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

As Pandemic Lingers, Adding Good Communication to the Menu Can Reduce Customer Concerns

Modern Restaurant Management

The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers.

article thumbnail

Inspiring! 3 Restaurants Show How they Adapted During the COVID-19 Pandemic

7 Shifts

Drag queens Zarah , Kai Lee Mykels , and Jessica L'Whor star in this Instagram film, which mimics airline safety videos. Unlike dull airline safety videos, however, this video keeps your attention. We know that that person is cute, but you must stay seated with your party. No mingling with other tables.

Airlines 370
article thumbnail

How to Create an Effective Restaurant Onboarding Process

7 Shifts

Reviewing health and safety protocol. Make sure to include: Role expectations Customer service standards Your restaurant's dress code Best practices and tips for getting things done Safety guidelines (including COVID-19 protocol) Consider adding visuals like flow charts to the manual or creating a video manual to facilitate learning.

FOH 307
article thumbnail

How To Train New Restaurant Employees

7 Shifts

Depending on the position, new employees are taught the importance of food prep work along with how the chef and his/her cooks curate the menu. Tell them to communicate with the newer staff members while answering any questions that they may have. Have them spend time working on the food line, behind the bar, and with the dishwashers.

Training 370
article thumbnail

A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. An effective leader inspires and motivates the team and uses their communication skills to foster a collaborative environment.