Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Undoubtedly, it has become a community favorite across the country. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. And that's not all.

Loyalty Program 190

Loyalty Program Online Ordering Social Media Mobile Ordering 190

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 198

Technology Loyalty Program Front of House Online Ordering 198

7 Shifts

NOVEMBER 1, 2022

See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. This is best when it includes as much information as possible—plan ahead on social posts, events, direct mail campaigns, holiday promotions, and other marketing campaigns so you always know what's coming next.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. Take orders with care.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. That also applies to the event space itself.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. It can sync with a loyalty program.

Technology 147

Technology Front of House Back of House Online Ordering 147

SpotOn

MARCH 12, 2024

In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. While we get some traffic from regional visitors, we're mainly focused on cultivating a community of loyal customers. Your communication strategy? Not so much.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

7 Shifts

DECEMBER 18, 2019

On average, students spend between 1 - 2 hours per day on social media , so be sure you’re posting your promotion online! With a $15 in 15 deal, you promise guests that items ordered off the $15 lunch menu will be prepared, plated, and served within 15 minutes of ordering. Bonus points for free delivery!

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. One of the best ways to become visible is to go online and create a website. Communicate with Customers on Social Media. Restaurant marketing revolves around making your business known. Meet your guests on social media.

Marketing 199

Marketing Email Marketing SEO Social Media 199

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. It only makes sense to communicate with your guests virtually too. If you use an online ordering system , make sure to link to it within the email, too.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? What measures can you take to make customers feel more comfortable ordering from you? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2). Foodee (7, 8).

Catering 151

Catering Social Media Online Ordering Loyalty Program 151

The Restaurant Times

AUGUST 29, 2020

The new reality for restaurateurs is going digital and leveraging online mediums to gain customers’ trust. Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. Communicate The New Safety Precautions With Customers .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Next Restaurants

SEPTEMBER 3, 2020

You may have a superbly organized and user-friendly website; still, there is a chance that visitors will fail to notice your site’s features or even special events and offers that are currently being promoted. For restaurants, that’s following you on social, booking a table, or ordering takeout/delivery. Simple Website Navigation.

Design 179

Design Loyalty Program Mobile Ordering Online Ordering 179

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

The Rail

APRIL 11, 2024

According to research by Sopro, over 75% percent of consumers prefer to communicate with brands through email. Events and entertainment: Announce live music nights, sports viewings , or other special events. Create a loyalty program: Reward customers for joining your program by offering perks like discounts or birthday treats.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Sling

JULY 4, 2021

With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. 8) Invite Local Media To A Special Event. Organize a VIPs-only special event and invite local media to attend. 9) Get Your Restaurant Online With A Custom Website.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Keep track of internal orders by digitally managing stock transfers between units.

Management 52

Management Management Point of Sale Kitchen Safety 52

Cheetah

AUGUST 17, 2021

US businesses invest almost 3 times as much in promotional products than they do in online marketing. Promo merchandise has a longer lasting impact (recall, recognition, awareness…) than online, print and television advertising. These lead to higher engagement with your brand and ultimately, customer loyalty.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Sling

SEPTEMBER 6, 2021

Building a great online presence is essential to the success of your restaurant. A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. That’s the holy grail of restaurant marketing. Effective Restaurant Websites.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. based restaurants to apply for the Paycheck Protection Program (PPP) loan, which is backed by the Small Business Administration (SBA). “It is unbelievable how quickly things can change.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

Touch Bistro

AUGUST 20, 2021

And while the pandemic may have been an unprecedented event, the high demand for takeout and delivery appears to be here to stay. A third-party food delivery service is a company that partners with restaurants to create an online marketplace where customers can browse restaurant menus and place orders to be delivered to their homes.

Delivery 52

Delivery Loyalty Program Online Ordering Food 52

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. Unfortunately, it’s not all peaches and cream. That’s where tech comes in.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

Online Ordering 132

Online Ordering Ordering 2024 Hiring 132

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Bar POS systems can cost anywhere from $49 to $200 per month. Your servers might have tablets taking orders tableside or your customers use kiosks to take orders at the bar.

POS 40

POS Bar Brewery Customer Service 40

Tableo

JUNE 26, 2023

Yet in order to keep a loyal clientele and encourage repeat business it’s a hurdle restaurateurs must learn to overcome. Personalise your messaging and utilise their names when communicating with customers to win them back. Direct communications on social media should also be immediately and carefully answered.

Social Media 40

Social Media Customer Experience Loyalty Program Customer Service 40

Indoor Media

NOVEMBER 8, 2021

You can also add a familiar logo to the QR code to visually communicate to customers where to take action. Direct mail Use a QR code in your flyers and postcards to direct customers to the carryout ordering section of your website. Customers can scan a QR code in one step instead of typing the code in an online purchase.

Email Marketing 78

Email Marketing Coupons Healthcare Loyalty Program 78

Next Restaurants

OCTOBER 9, 2019

If it’s time to upgrade to a modern point-of-purchase system that improves your guests’ experiences, consider these key features: Mobility Streamlined ordering Refined business workflow Customer and management metrics. Online Ordering. Streamline the Menu Order Processing. Personalized experience Enhanced outreach.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Diners now use search engines like Google to find restaurants and review menus online before deciding where to eat.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

The Restaurant Times

SEPTEMBER 22, 2021

No business can be successful without going online these days. Your restaurant website acts as an online storefront and defines your online identity. . As early as 2018, an estimated 84% of all branded communication was visual. Order Now Button. Moreover, visual marketing is on an upward trajectory.

Social Media 59

Social Media SEO Website Management Online Ordering 59

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. There is no downside to customer loyalty. One way is to use a good customer l oyalty program , such as one integrated directly with your restaurant POS system. This needs to be accomplished in-person and online.

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

Sling

DECEMBER 24, 2020

Even when your customers can’t come out and visit your restaurant in person, they can still stay in touch — and perhaps order delivery — through the power and reach of the internet. But what makes for an effective restaurant social media marketing program? People will talk about your restaurant online. 7) Respond To Reviews.

Social Media 78

Social Media Marketing Customer Service Hiring 78

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 120

Franchise Franchising Loyalty Program Kitchen Safety 120