7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Exploring affordable traditional marketing opportunities in your area, like event sponsorships or local ads, is also a good idea. Staffing When you manage your restaurant staff well, you manage your restaurant well.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

DECEMBER 9, 2020

In addition to the in-store and online bottle shop, “Full service is gone forever. They empowered guests to order food and pay through Toast Order&Pay and had captains provide “the traditional touchpoints of service,” like greeting, getting water, checking back, and upselling cocktails and dessert.

Webinar 195

Webinar Guest Recovery Kitchen Safety Online Ordering 195

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Event management systems.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Undoubtedly, it has become a community favorite across the country. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. And that's not all.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Modern Restaurant Management

JUNE 12, 2023

And with climate change making extreme weather events more likely, restaurants will continue to face a higher risk of supply chain disruptions and physical property damage. Cover everything you deem necessary, from protocols for poor outdoor air quality days to evacuation routes and methods of communication for more serious events.

Kitchen Safety 88

Kitchen Safety Online Ordering Outdoor Communication 88

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

7 Shifts

NOVEMBER 1, 2022

See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. This is best when it includes as much information as possible—plan ahead on social posts, events, direct mail campaigns, holiday promotions, and other marketing campaigns so you always know what's coming next.

Seating 221

Seating Email Marketing Marketing SEO 221

SpotOn

APRIL 10, 2024

Their commissary kitchen turned into an event space, and eventually, demand necessitated a restaurant. They’ve gained a loyal local following, who show up for their events and stay in the loop on their daily specials. Cultivating an online community that makes a meaningful impact on sales is like the two-day brisket prep.

Email Marketing 52

Email Marketing Online Ordering Travel Events 52

Modern Restaurant Management

FEBRUARY 10, 2022

Online Menu Link. The first thing most customers want to find is your online menu. When adding your online menu, make sure that your “Order Now!” Example : “Check out our new online menu! Online Ordering Link. You can now order online for pickup or delivery using the link in our bio.”

Social Media 189

Social Media Online Ordering Seasonal Menu Email Marketing 189

SpotOn

MARCH 12, 2024

In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. While we get some traffic from regional visitors, we're mainly focused on cultivating a community of loyal customers. Your communication strategy? Not so much.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

7 Shifts

AUGUST 18, 2021

Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Engage with them online.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

MARCH 10, 2021

The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. It's no secret that social media has changed how you communicate with potential and existing customers and is one of the most effective ways of promoting your restaurant. Get a pulse on your local customer base.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. That also applies to the event space itself.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Lavu

SEPTEMBER 29, 2023

Encourage open communication and provide frequent feedback and recognition for outstanding performance. Develop a strong employer brand and use multiple channels to attract talent, including social media, job boards, and networking events. Be flexible with staff member scheduling to help reduce your restaurant staffing shortage.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Thankfully, restaurant technologies can play a dual role.

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. It only makes sense to communicate with your guests virtually too. If you use an online ordering system , make sure to link to it within the email, too.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Make sure your online presence is locked in.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. One of the best ways to become visible is to go online and create a website. Communicate with Customers on Social Media. Restaurant marketing revolves around making your business known. Meet your guests on social media.

Marketing 203

Marketing Email Marketing SEO Social Media 203

Modern Restaurant Management

AUGUST 13, 2020

By incorporating technology-driven solutions, like direct online ordering for delivery and pickup , operators can own and utilize guest data to not only gain access to key customer insights, but also engage with them in new, unique ways. And the benefits don’t stop there. Operators must also get creative with guest offerings.

Dietary Restrictions 197

Dietary Restrictions Online Ordering Customer Experience Dine-in 197

Modern Restaurant Management

AUGUST 3, 2021

That means the digital experience is of the utmost importance as more consumers are accustomed to researching online, reading reviews and turning to social media for what’s new and hot in their area. Beef Up Your Online Presence. For example, one local restaurant in my area runs a week-long Maine lobster event in the summer.

Customer Experience 215

Customer Experience Email Marketing Social Media Online Ordering 215

7 Shifts

DECEMBER 18, 2019

On average, students spend between 1 - 2 hours per day on social media , so be sure you’re posting your promotion online! With a $15 in 15 deal, you promise guests that items ordered off the $15 lunch menu will be prepared, plated, and served within 15 minutes of ordering. Bonus points for free delivery!

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Exploring affordable traditional marketing opportunities in your area, like event sponsorships or local ads, is also a good idea. Staffing When you manage your restaurant staff well, you manage your restaurant well.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. The first thing you’re going to do is search online for a place that meets these criteria, right? A strong online brand isn’t just a nice-to-have—it’s a necessity.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? What measures can you take to make customers feel more comfortable ordering from you? How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

ChowNow

FEBRUARY 27, 2024

To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. For example, restaurants can get a premium website built by our experts and optimized for ordering as part of ChowNow Pro. CREATE YOUR OWN ORDERING APP Yes, you read that correctly. Learn more.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

A Wine Story

SEPTEMBER 21, 2020

Man Ordering Wine Online - Wine Business Trends. They covered wine business trends that included online purchases, as well as new packaging for wine. Buying Wine Online. We see how this online retailer instantly suggests “also bought” or “similar to” items for our perusal. Wine Business Trends Selling Wine Online.

Webinar 204

Webinar Website Management Online Ordering Customer Experience 204

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

JANUARY 19, 2021

But, along the boulevard of online ordering, new locations are built with a handful of pixels, not a truckload of bricks. Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. New idea, online menu, real food. Welcome to the age of virtual restaurants.

Front of House 212

Front of House Online Ordering Food Order Customer Experience 212

Modern Restaurant Management

DECEMBER 10, 2020

Consumers are online now more than ever, and restaurants need to engage with them where they are. By optimizing their websites, restaurateurs make it easy for patrons find their business online which can lead to more customers dining in and/or ordering online.

Marketing 225

Marketing Social Media SEO Website Management 225

Ken Burgin

JULY 5, 2022

Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. Yume Food – buy surplus or near use-by-date food from wholesalers through an online marketplace. Event Management & Booking Systems – for Restaurant and Function Venues. Cutlery Polishers.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Get Beyond

NOVEMBER 6, 2023

From perfecting your online shopping process to ensuring employee well-being during the busiest time of year, here’s how to make the most of the holiday season as a small business. Holding a successful event? Beta test the online customer experience It may have been a minute since you took a deep dive into your website.

Small Business 52

Small Business Point of Sale Email Marketing Online Ordering 52

EATER

JANUARY 31, 2024

Every weekend for nearly three decades, Pan judiciously filled orders of the white, fluffy candy from his stall in Toronto’s chaotic, cacophonous Pacific Mall. Tam closed Dragon Papa during the height of the COVID-19 pandemic, transitioning to selling candy online and at food festivals and other events.

Social Media 131

Social Media Online Ordering Hiring Back of House 131

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door. Communicate and let me know.’

Hiring 195

Hiring Front of House Back of House Document 195

Perfect Daily Grind

APRIL 21, 2023

From 4 May, Caribou Perks members will be able to order any plant milk for free. The company will showcase its GS3, Linea Mini, and Linea Micra espresso machines from 17 to 23 April at the event. Last year, the inaugural event attracted more than 10,500 visitors and over 30 exhibitors.

Pricing 129

Pricing 2023 Café Workshop 129

The Rail

NOVEMBER 18, 2022

First, you must understand what sexual harassment is and what it can look like in order to protect your restaurant’s staff from it adequately. For example, let’s say you’re having an employee event at your restaurant, and alcohol is provided. In this case, it might be enforcing a no-alcohol policy for healthier work events.

Communication 111

Communication Back of House Recruiting Events 111

The Restaurant Times

AUGUST 29, 2020

The new reality for restaurateurs is going digital and leveraging online mediums to gain customers’ trust. Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. Communicate The New Safety Precautions With Customers .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Modern Restaurant Management

AUGUST 19, 2020

Normally a vibrant spot for working professionals, it is now vying for business in order to survive. The third, and often underestimated factor, is communication with suppliers. This is the time to engage your guests with knowledge and events from the abundant direct contact available. Order and keep track of delivery.

Cash Management 228

Cash Management Point of Sale Consumer Goods Small Business 228