Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 198

Technology Loyalty Program Front of House Online Ordering 198

Modern Restaurant Management

DECEMBER 10, 2020

Consumers are online now more than ever, and restaurants need to engage with them where they are. By optimizing their websites, restaurateurs make it easy for patrons find their business online which can lead to more customers dining in and/or ordering online. Ensure they are fast loading.

Marketing 224

Marketing Social Media SEO Website Management 224

7 Shifts

MARCH 10, 2021

The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. It's no secret that social media has changed how you communicate with potential and existing customers and is one of the most effective ways of promoting your restaurant.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. The first thing you’re going to do is search online for a place that meets these criteria, right? A strong online brand isn’t just a nice-to-have—it’s a necessity.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. One of the best ways to become visible is to go online and create a website. Optimize the website for mobile screens. Communicate with Customers on Social Media. But is it so simple to stand out from the crowd in 2022?

Marketing 199

Marketing Email Marketing SEO Social Media 199

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Make sure your online presence is locked in.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Mad Mobile

MAY 22, 2024

It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention. Your app might include secret menus, information on elite events, or passwords for private tastings and other restricted activities.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Cheetah

SEPTEMBER 9, 2019

In this third and final part of the guide we’ll walk you through the final steps of creating a memorable concept, getting people talking about your brand and other ways to make your mobile kitchen stand out from the crowd. Create a Solid, Memorable Concept Getting customers to talk about your brand is a powerful strategy for organic growth.

Food Truck 108

Food Truck Mobile Ordering Food Social Media 108

Hot Schedules

MAY 10, 2021

Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. Use your Instagram, Facebook and/or Twitter feeds to announce job openings and have your team share them on their channels in order to amplify the message. Mobile Devices.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

APRIL 27, 2021

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics.

Ordering 136

Ordering Mobile Ordering Customer Service Customer Experience 136

Next Restaurants

SEPTEMBER 3, 2020

Optimize Your Restaurant’s Website for Mobile Access. Failure to fully optimize a website for mobile access is one of the biggest mistakes a web designer can do when it comes to eCommerce presentation. Mobile access recently overtook the computer and that gap is only going to grow as the years roll by. Simple Website Navigation.

Design 179

Design Loyalty Program Mobile Ordering Online Ordering 179

Sling

OCTOBER 17, 2021

As more and more businesses incorporate remote and virtual employment options into their workflow, mobile workforce management becomes essential for continued success. What Is Mobile Workforce Management? Mobile Workforce. Mobile work is a broad category of activity performed anywhere other than on your business’s property.

Management 78

Management Management Mobile Ordering Communication 78

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Modern Restaurant Management

NOVEMBER 20, 2019

According to Statista , at the start of 2018, there were 86,630 registered/recorded enterprises in the restaurant and mobile foodservice industry in the United Kingdom. If you own one of these enterprises, you have probably spent a lot of time wondering how you can outshine your competitors, especially online. Not everyone has this.

Social Media 107

Social Media Mobile Ordering Influencer Online Ordering 107

Cheetah

SEPTEMBER 9, 2019

In this third and final part of the guide we’ll walk you through the final steps of creating a memorable concept, getting people talking about your brand and other ways to make your mobile kitchen stand out from the crowd. Create a Solid, Memorable Concept Getting customers to talk about your brand is a powerful strategy for organic growth.

Food Truck 92

Food Truck Mobile Ordering Food Social Media 92

Apicbase

MAY 29, 2024

According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. The brand only exists online and takes orders through mobile apps such as Uber Eats or Just Eat.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Next Restaurants

OCTOBER 9, 2019

If it’s time to upgrade to a modern point-of-purchase system that improves your guests’ experiences, consider these key features: Mobility Streamlined ordering Refined business workflow Customer and management metrics. Increase Your Restaurant’s Mobility. Staff Mobility. Online Ordering. Let’s get started!

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

Restaurant365

MARCH 25, 2020

Promote your delivery service through your mobile app and email lists, especially if your restaurant is not known for delivery and takeout. If your current budget allows it, promote your delivery and takeout service online through social media ads and remarketing ads. ” Require that takeout be ordered and paid online.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Open for Business

NOVEMBER 21, 2022

Searching online. Most potential guests, especially Millennials and Gen Z , first notice a restaurant online, usually on social media channels. To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. As of August 2022, 59% of web traffic was mobile.) Here’s how.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Sling

SEPTEMBER 6, 2021

Building a great online presence is essential to the success of your restaurant. A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. Convenience is key these days, and nothing makes fast food faster than ordering it online.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Mad Mobile

JUNE 7, 2024

In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd. Consider the ordering methods your business offers. What percentage comes from customers who dine in, call, and place orders online? Remember, adaptability is key!

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Keep track of internal orders by digitally managing stock transfers between units.

Management 52

Management Management Point of Sale Kitchen Safety 52

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Bar POS systems can cost anywhere from $49 to $200 per month. Your servers might have tablets taking orders tableside or your customers use kiosks to take orders at the bar.

POS 40

POS Bar Brewery Customer Service 40

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

Online Ordering 132

Online Ordering Ordering 2024 Hiring 132

Gourmet Marketing

SEPTEMBER 10, 2021

If restaurant businesses have learned one thing from the COVID-19 pandemic, it’s that having an effective online presence is critical to surviving in a world dominated by e-commerce. Mobile Takes Priority. More than 50% of all web traffic comes through mobile phones, so when it comes to web design, mobile traffic is key.

Design 84

Design 2021 SEO Mobile Ordering 84

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

MadMobile

APRIL 20, 2023

There’s so much competition in the food service industry, which is why having a strong online presence is essential to stay ahead of the game. Additionally, more traditional updates can be posted on Facebook about upcoming events, specials, or takeout options. What are the best social media platforms for restaurants?

Social Media 98

Social Media Online Ordering Customer Experience Back of House 98

The Restaurant Times

JULY 27, 2020

Technology can also be of great help in enforcing contactless interaction, such as using mobile ordering and menu tablets, providing digital payment options, and gathering online feedback via online mediums. If your restaurant hosts events, such as live music, musical gigs, match screenings, etc.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

Lavu

MARCH 25, 2020

Accelerate Payment Processing with NFC: Near Field Communication allows a credit card terminal to accept a payment from a smartphone simply by bringing the two devices within close proximity of each other. However, many Mobile POS systems offer this feature, as they operate on wireless technology.

Fast Casual 60

Fast Casual Casual Point of Sale Online Ordering 60

Web Diner

AUGUST 27, 2020

Offer Online Ordering the Right Way. Even before all this, online ordering and delivery had already recorded a 300% growth compared to dine-in traffic since 2014. customers ordered takeout or delivery once a week. You want to keep as much profit as you can from your online orders and takeout.

Social Media 69

Social Media Email Marketing Online Ordering Mobile Ordering 69

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. Unfortunately, it’s not all peaches and cream. That’s where tech comes in.

Delivery 52

Delivery Management Management Online Ordering 52

The Food Corridor

MAY 22, 2020

When will large events open back up? Many restaurants go further than this, checking each guest’s temperature and requiring every diner to sign a declaration in order to track the spread should a confirmed case be recorded. Buffets are out, but even if people are having to distance during events, they will still need to eat.

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 154

2020 Guest Recovery Kitchen Safety Online Ordering 154