Modern Restaurant Management

MAY 1, 2023

First, they typically store significant customer and employee data, including names, addresses, and credit card information. For example, POS systems have proven to be particularly vulnerable. 75 percent of all data breaches that impacted restaurants originated from a compromised POS system.

Insurance 192

Insurance Email Marketing Employee Relations Customer Experience 192

7 Shifts

JULY 31, 2020

However, with managers strapped for time as it is, pulling data from the POS to enter into HotSchedules was often skipped in the scheduling process. Going into your POS system, pulling data from your sales, and doing this on a weekly basis.they were simply not doing it. That always is an issue.

Management 370

Management Management Document Communication 370

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Communicating this jumbled information up to above store operators can be challenging. Optimize employee productivity using a manager log.

Management 158

Management Management Employee Relations Communication 158

7 Shifts

AUGUST 20, 2020

If you’re one of the one in four restaurateurs who only uses a POS system, you may want to consider expanding your tech stack. Make sure that the products you choose integrate with your POS for maximum impact! Benefits: Online ordering platforms that integrate with your POS can send orders from your website to your kitchen.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Communicating this jumbled information up to above store operators can be challenging. Optimize employee productivity using a manager log.

Management 142

Management Management Employee Relations Communication 142

7 Shifts

AUGUST 20, 2020

Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

7 Shifts

FEBRUARY 4, 2021

Communicating the new schedules was another logistical nightmare. Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I Streamlining team communication Communication between teammates at a restaurant is something that can directly affect staff accountability and team culture.

Operations 370

Operations Book Communication Small Business 370

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Employees also worry about the level of cleanliness at their workplace.

Kitchen Safety 173

Kitchen Safety Employee Relations Communication Point of Sale 173

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology.

2023 120

2023 2024 Insurance Employee Relations 120

BNG Point of Sale

DECEMBER 6, 2021

In this blog post, we will discuss what you need to know about ADA compliance for POS systems so that you can keep your business compliant. . Why Do You Need ADA Compliance for Your POS System? In addition to other ADA compliance requirements, your POS system must be accessible. ADA Compliance Requirements for POS Systems.

POS 52

POS Employee Relations Restaurant Law Point of Sale 52

Sling

JULY 31, 2023

Will it save me and my employees time? 1) Sling Sling is an all-in-one platform for staying on top of everything related to employee scheduling, time tracking, and communication. Sling also has a time clock function to accurately track employee hours. Will it make customers more likely to come back?

2023 78

2023 Bar Management Management 78

Lavu

NOVEMBER 10, 2022

The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. A modern restaurant point-of-sale (POS) system now offers many automation tools that make it easier to operate more efficiently and effectively. Display screens are a part of a POS system.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication.

FOH 78

FOH Mobile Ordering BOH Front of House 78

7 Shifts

AUGUST 26, 2019

Kimes It involves using tools-like your POS-to analyze sales data so you can accurately predict future demand. Unhappy customers because employees are likely making more mistakes than usual. Trained kitchen staff who communicate and work well together will deliver food promptly. A tense atmosphere. Reduced revenue and profits.

Management 408

Management Management Airlines Customer Service 408

Hot Schedules

JULY 26, 2021

Managers need to understand which employees have scheduled overtime as well as the extra associated costs for each day and week. Managers need to review actual employee hours plus how much is scheduled, then the date and time that the overtime could potentially start. Understaffing can lead to employee burnout. Related Posts.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Hot Schedules

JANUARY 12, 2022

From time and attendance advancements tracking the employee from clock-in to punch-out to POS analytics feeding corporate monthly location performance trends, there’s no doubt innovation will give restaurant groups insights and efficiency undreamed of just a decade ago – but how do IT teams go about orchestrating a great reinvention?

Back of House 147

Back of House Employee Relations POS Government 147

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 210

2024 Loyalty Program Cash Management Customer Experience 210

7 Shifts

FEBRUARY 26, 2021

Send customers special offers, communicate directly, and keep them up to date. Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? Does it integrate with my restaurant’s website?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Lavu

MARCH 4, 2020

However, restaurants are now leveraging technology to manage their employees better. When restaurant employees are properly managed, they are motivated to perform better. Labor management technology helps in motivating staff, reducing their work-related frustrations, and increasing their overall performance.

Management 78

Management Management Employee Relations Restaurant Law 78

Lavu

FEBRUARY 10, 2020

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. It’s when things get busy that these dysfunctions transform your restaurant team into a discombobulated mass of opposing operations and communications. Menu Education. Late order notifications.

FOH 80

FOH BOH Employee Relations Communication 80

Bingage

JULY 21, 2022

Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Related Read: 10 Benefits of Having a Customer Loyalty Program in Restaurant. Or any special occasion. Rewards encourage customers to keep coming back again and again.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication. Building a better schedule. Schedule a demo today. WATCH THE WEBISODE.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Restaurant365

SEPTEMBER 10, 2021

Use an inventory management system that integrates with your POS system. If your restaurant inventory management system is fully integrated with your point of sale (POS) system, you can streamline and automate as much of the inventory process as possible. Your POS data can help streamline a large part of inventory management.

Inventory 138

Inventory Management Management Point of Sale 138

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. How are you communicating with your potential new hires?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

JUNE 2, 2021

More importantly, we are going to see a stronger first party connection between restaurants and their guests, one that is more personalized–and therefore more satisfactory, as well as better experiences for restaurant employees who have a real opportunity to redefine the role of service. So what exactly does this future look like?

Back of House 193

Back of House Customer Experience Front of House Customer Service 193

Restaurant365

JANUARY 4, 2022

Integrate restaurant inventory management with your POS system. To ensure efficiency, a restaurant inventory management system that is fully integrated with your point of sale (POS) system can streamline and automate as much of the inventory process as possible. It’s not enough to use a restaurant inventory management system.

Inventory 148

Inventory Pricing Management Management 148

The Restaurant Times

MARCH 10, 2023

Continue reading as we talk more about front-of-house employees in a restaurant, their importance, functions, the different FOH positions, and tips on managing and optimizing FOH operations. They are in charge of scheduling, handling customer complaints, and interviewing and hiring new employees.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Qu

MARCH 31, 2023

But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies. But there’s good news, too.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Hot Schedules

SEPTEMBER 18, 2020

Available on all mobile and web apps, this short health survey enables your team to communicate their health status before entering the workplace, unlike POS alternatives. Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Related Posts.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

Sling

JANUARY 10, 2023

Does your onboarding checklist consist of introducing yourself to the new employee, showing them their desk, and then telling them someone will be around shortly to get them started? In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Restaurant365

DECEMBER 11, 2020

Once the menu items in your Point of Sale (POS) system are mapped to recipe costing, you are set to evaluate your food costs and food waste, explored in the next section. Focus on attracting, hiring and retaining the right employees. Effective employee management is key to the long-term health of your business.

2021 136

2021 Cash Management Management Management 136

The Restaurant Times

FEBRUARY 18, 2022

Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software. Excellent communication skills : Your night shift chefs also need to address guests and co-workers politely, using appropriate and professional language. Test Culinary Skills.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Modern Restaurant Management

MARCH 24, 2021

Depending on what kind of hardware and POS system a restaurant is using, each delivery app may require a unique and intensive process to integrate it with current operations. Also, remember those pesky POS integrations that sometimes necessitate having a separate tablet or device for every delivery app? Co-created with Burma Inc.,

Delivery 154

Delivery Customer Service Point of Sale Customer Experience 154

Hot Schedules

MAY 7, 2020

With 67% of restaurant employees on furlough, managers will likely need to do a little bit of housekeeping in HotSchedules to get back up and running. Your employees could simply be inactive or maybe they need to be “rehired” and added back into HotSchedules and your POS. Related Posts. This is How You Gift a Plate.

Employee Relations 78

Employee Relations Blog Customer Service POS 78

Ken Burgin

AUGUST 3, 2020

Build your Remote Control Systems : modern POS systems are designed to share information in the cloud, which gives you access from your phone or iPad, or PC. Maybe you can’t have office hours like your corporate friends, but there’s a lot you can do to have more time away from business and still have control.

Email Marketing 88

Email Marketing Employee Relations Online Ordering POS 88