Communication Employee Relations Hospitality Operations 
Modern Restaurant Management
MAY 1, 2024
A “ communication silo ” is the name for what happens when groups, teams, or departments of employees within an organization isolate themselves and tend to only communicate within their group. When this happens in restaurants, it can harm the feeling of collaboration necessary to achieve peak operational efficiency.
Modern Restaurant Management
OCTOBER 28, 2021
The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers.
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7 Shifts
MARCH 23, 2022
Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Number of Locations: 16.
7 Shifts
DECEMBER 13, 2021
of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.
7 Shifts
MARCH 16, 2020
With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Employees do not require a doctor’s note. Employees no longer require a doctor’s note. Communicate with staff and managers. Accept all sick requests.
7 Shifts
JANUARY 31, 2024
Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Chances are, it's balancing the scheduling requests of dozens of employees each week. Operations This is the catch-all of all restaurant manager responsibilities. Check inventory levels.
7 Shifts
AUGUST 27, 2020
The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.
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