Lavu

MAY 9, 2025

Confirm fees, equipment return instructions, and data migration steps. Return Equipment : Follow Toast’s instructions to avoid damage fees. Keep track of renewal dates, maintain clear records of your communications, and seek legal advice if any terms are unclear. Document hardware condition and shipping details.

POS

Lavu

NOVEMBER 30, 2024

Kitchen Display Systems (KDS) KDS replaces traditional paper tickets and verbal order communication, creating a smoother workflow between the front-of-house and kitchen teams. By simplifying communication and standardizing preparation, KDS boosts kitchen productivity and enhances the dining experience.

POS

Lavu

JUNE 6, 2025

Increasing restaurant profits allows you to invest in upgrades, like better equipment or a nicer place for customers to eat. Examples of fixed costs for a restaurant include rent, insurance, and equipment lease payments. Be transparent and reward employees. However, this cost cutting tip is crucial.

Loyalty Program

Modern Restaurant Management

MAY 30, 2025

Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. Also, keeping employees in a high-turnover business continues to be difficult, with QSRs requiring competitive wages and benefits to secure employees.

Fast Casual

Lavu

JUNE 30, 2025

Yet, many restaurants still grapple with outdated manual processes and communication breakdowns, which can hurt both profitability and customer satisfaction. Let’s dive into common issues related to order accuracy, inventory control, and staff management. High employee turnover adds to the problem.

POS

Lavu

MAY 2, 2025

Employees need to know how to access allergen data, handle special requests, and communicate clearly with customers. Clear communication : Explaining allergen details confidently and effectively to customers. Equipping staff with these skills ensures they can handle allergen-related questions and tasks seamlessly.

Allergens

Paper Chase Accountancy

MAY 21, 2025

Complex Tax Regulations: The industry faces specific tax considerations related to food and beverage sales, lodging taxes, and tip income, demanding expert knowledge for compliance. Tip Management and Reporting: Ensuring accurate calculation, distribution, and reporting of tips for compliance and employee satisfaction.

Hospitality

Modern Restaurant Management

APRIL 29, 2025

Green Employee Leader An employee in the restaurant industry who is a champion of sustainability at their Certified Green Restaurant® and in the restaurant community We are proud to recognize Valerie Davis as the recipient of the 2025 Green Employee Leader Award.

Reservations

Modern Restaurant Management

NOVEMBER 1, 2024

Customers regularly report inattentive staff, unprofessional communication, incorrect orders and rude managers. Wait Time Woes: Wait time-related reviews increased 8.5 Price Sensitivity Persists: While customer service-related issues dominate reviews, pricing remains a problem. Mentions of managers increased 14.6

Point of Sale

Paper Chase Accountancy

JULY 18, 2025

Specialized bookkeeping services cater to unique financial obligations of industries like hospitality, mitigating tax-related pitfalls. Incorrect Employee Classification: Misclassifying workers as independent contractors instead of employees can lead to hefty fines and back taxes.

Management

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Employees also worry about the level of cleanliness at their workplace.

Kitchen Safety

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Customer well-being.

FOH

Modern Restaurant Management

OCTOBER 19, 2020

” Restaurant employees would practice proper protocols behind the scenes: cooking foods to proper temperatures, avoiding cross-contamination, washing hands and equipment, etc. They are scrutinizing restaurants, stores, and other public venues to see if employees are following every precaution to mitigate risk and maximize safety.

Food Safety

Modern Restaurant Management

MARCH 21, 2023

According to the National Restaurant Association , 62 percent of operators say their restaurant needs more employees to support customer demand. Smart kitchen equipment, such as automated stove tops and automatic recycling oil fryers, make order fulfillment easier, faster, and more consistent.

Technology

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training

Modern Restaurant Management

MARCH 31, 2022

Should the customer and employee experience not be altered to fit that lifestyle? The "timed" drive-thru waits of customers were always essential for the bottom-line of the business, but the flaw continued to be, ‘How do we not only have our employees engaged in the effort, but have their commitment to speed of service as well?’

Employee Relations

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation. Meeting New Expectations.

Cash Management

Modern Restaurant Management

AUGUST 31, 2021

Proper communication with the insurance agent about all the ins and outs of the restaurant can help set up the policy right from the get-go. Other factors such as expansion, the purchase of expensive new equipment or new vehicles for the company should also be taken into consideration as they can impact the policy.

Bar

7 Shifts

JANUARY 23, 2024

Effective employee scheduling means finding the right mix of shifts and shift types for your business. It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. Table of Contents: What makes a great employee schedule? But it isn’t simple.

Restaurant Law

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety

Modern Restaurant Management

AUGUST 12, 2024

AI technology can help restaurants protect themselves and their customers from financial losses stemming from card-related fraud. The technology can rapidly surface data and identify and analyze patterns related to customer habits and preferences, track sales trends, forecast demand for ingredients, and identify operational bottlenecks.

Audits

7 Shifts

AUGUST 18, 2024

Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. In this guide we won't worry too much about the differences, but in general: A restaurant cost is a one-time expenditure on a material resource like food, liquor, dishes or kitchen equipment.

License

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. For any service charge to be a net-benefit for your restaurant and employees, always focus on the customer. Does the equipment layout make sense for all staff?

Front of House

Modern Restaurant Management

APRIL 8, 2020

Now is the time to get ahead and make sure you are equipped to adequately address what customers will likely be worried about most: restaurant cleanliness and sanitation. Providers like AgION and Microban offer a wide variety of antimicrobial products for equipment used at large in the restaurant industry, such as ovens and HVAC systems.

White Paper

Modern Restaurant Management

JULY 10, 2020

Some of these precautions are normal for any business closed for an extended period, while others are directly related to COVID-19 – with local health departments setting new enhanced safety guidelines. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

Food Safety

Modern Restaurant Management

MARCH 24, 2021

Look for available solutions, that optimize sales and allow operators and employees to focus their effort and energy where it’s needed most. Even restaurants with preexisting in-house delivery may not have been equipped to handle the increase in order volume that came along with the pandemic. Co-created with Burma Inc.,

Delivery

7 Shifts

FEBRUARY 4, 2021

Tayler and her partner started Beechwood Doughnuts six years ago—Tayler, equipped with her business savvy, and her partner, equipped with a love of baking doughnuts. “We Communicating the new schedules was another logistical nightmare. Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I

Operations

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022

Modern Restaurant Management

NOVEMBER 15, 2022

Rick Camac, Executive Director of Industry Relations at the I nstitute of Culinary Education. Ben Brown : Open communication is vital when change is imminent that may impact guest satisfaction. For your valued loyalists, be sure that service staff communicate these changes proactively and directly.

Pricing

Modern Restaurant Management

JUNE 2, 2021

More importantly, we are going to see a stronger first party connection between restaurants and their guests, one that is more personalized–and therefore more satisfactory, as well as better experiences for restaurant employees who have a real opportunity to redefine the role of service. So what exactly does this future look like?

Back of House

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

2024

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023

7 Shifts

JULY 31, 2020

Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Announcements —A one-way communication channel for managers to update the entire team about an event, give recognition, or share critical information. That always is an issue.

Management

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021