Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

7 Shifts

SEPTEMBER 19, 2022

The restaurants that prioritize employee retention above all will come out on top. Establish Clear Lines of Communication. For the restaurant-dense metropolitan areas, the Twin Cities and Boston came out on top. Communication breaks down. Things get lost when conversations start verbal, go to text, and end up in an email.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

The Restaurant Times

AUGUST 29, 2020

However, customers are still wary of venturing out, and restaurants can no longer rely on word of mouth or offline mediums to keep their businesses top of mind. One of the biggest challenges restaurateurs are facing today is marketing during the reopening. How To Market Your Restaurant During Reopening.

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Open for Business

MARCH 21, 2023

Word-of-mouth marketing and evangelism marketing are valuable parts of a restaurant’s marketing strategy. Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Quick links What is evangelism marketing and word-of-mouth marketing?

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Open for Business

APRIL 9, 2024

Developing an effective loyalty program that encourages guests to return to your restaurant takes time and effort. Promote your program across multiple channels Email marketing, social media, and in-store signage are all effective ways to reach guests. Carry that level of personalization through to your communications.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

7 Shifts

NOVEMBER 3, 2021

To start, check out this guide from the National Restaurant Association on cybersecurity preparedness. Even though 9 out of 10 restaurants have less than 50 staff members, your team's personal information is also a potential source of misuse. Employee Data. The reality is that like most thefts, data breaches are crimes of opportunity.

Audits 370

Audits POS Loyalty Program Information 370

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. Increase sales through automated SMS marketing. SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Indoor Media

OCTOBER 28, 2021

Following a guide to restaurant marketing can help you learn more about how customer reviews and comments on social media can impact your restaurant’s reputation. If you want to make thanking your customers easier, try using text messages as one of your communication methods.

Social Media 78

Social Media Email Marketing Website Management Customer Service 78

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing, the business can’t receive its greatest rewards. Let’s start – 1.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing business can’t receive its greatest rewards. Let’s start – .

Delivery 98

Delivery Marketing Social Media SEO 98

Bingage

MAY 24, 2022

Choose Personalised marketing (Instead of Bulk SMS). SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, and retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. How does it work?

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Confuse how Marketing automation Works for Restaurant? How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Restaurant365

SEPTEMBER 16, 2021

And finally, cross-training can help take work off your management team’s plates, while growing a positive culture of teamwork. If you are offering wages and benefits that stand out in the industry, make sure to make this information as clear as possible. First, you are preparing a pipeline for your next potential managers.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Bingage

JANUARY 29, 2021

Finally, it gives you a way to make sure that no one gets left out of the loop—if someone wants something that isn’t on the menu but would be willing to pay extra for it, [product] will let them know! SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, and retain them.

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Sling

MAY 9, 2021

Willing to refer your product or service to their friends and family. This may seem like a near-impossible task — and one customer may not exhibit all of these traits, no matter how hard you try — but there are steps your business can take to make it much easier to achieve. That takes time. Communicate with your employees.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

JANUARY 7, 2021

There is no other visual that can communicate as effectively and quickly as video. Also, there is no other marketing medium that can reach your customers as best and as affordable as email marketing. In fact, 65 percent of small businesses use email to communicate with their clients.

Email Marketing 229

Email Marketing Marketing Seasonal Menu Customer Experience 229

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Fast casuals are beginning to take back their customers. Regional & Market Performance.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Sling

DECEMBER 19, 2020

Take the time to research and test the available products, choose the one that works best for your team , and your training will be a success. for reference during the meeting. Before running your first virtual training session, take the time to get familiar with the technology you’re using. How many participants does it allow?

Training 78

Training Management Management Employee Relations 78

Black Box Intelligence

MAY 5, 2023

Choose the Correct Survey Type There are various types of surveys and forms: Net Promoter Score (NPS) surveys to gauge the likelihood of customers referring your brand to others. By the time the survey reaches the nine-minute mark, over 40% of the respondents may drop out.

Customer Experience 52

Customer Experience Customer Service Email Marketing Loyalty Program 52

EATER

AUGUST 17, 2020

JM : Well, so what happened is right when all of this hit, I sent everybody an email and I said, “Here’s what we know, here’s what we don’t.” I said, “Can we have an understanding here, you’re not going to send any of default notices, you’re going to give us time to work this out?” Here’s how you can, and can’t spend it.” Which it did.

Hotels 121

Hotels Beverage Take-out Point of Sale 121

EATER

JUNE 24, 2021

On June 1, with Pride Month in full swing, Uber rolled out Right to Pride , an initiative designed to “empower a better experience for our LGBTQIA+ community, and particularly the transgender community,” according to the company’s website. Shutterstock. Transgender drivers say their safety concerns have gone unchecked.

License 95

License Food Safety Delivery Insurance 95

Clover - Restaurants

MAY 10, 2024

Digital marketing efforts like social media, email marketing, pay-per-click advertising, and search engine optimization can help you build a strong presence online. Digital marketing also helps you build stronger relationships with your current customers. 57% of consumers looked at restaurant reviews.

Marketing 52

Marketing Email Marketing Social Media POS 52

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors.

Franchise 435

Franchise Franchising Email Marketing Communication 435

7 Shifts

MARCH 16, 2022

You can personalize your interactions even further by taking the time to learn a few key details about each of your staff members (e.g., Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities.

Front of House 370

Front of House Back of House Communication Customer Service 370

EATER

DECEMBER 21, 2020

Though my Momofuku career was short-lived, its impact on my life and career was not: For much of the 12 years that followed, I wondered whether being chewed up and spit out was the fault of the industry or the result of my own ineptitude. Often, he points out what hindsight offers in the retelling of a story.

Front of House 145

Front of House Back of House Book 2008 145

Modern Restaurant Management

MAY 19, 2020

Restaurants must build trust, communicate safety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Restaurants must build trust, communicate safety and clearly establish value.

Guest Recovery 190

Guest Recovery Kitchen Safety Food Safety Email Marketing 190

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Open for Business

AUGUST 10, 2023

Set your restaurant up for success by figuring out your hiring strategy and making a plan. Think about the roles and responsibilities needed—everything from line cooks and dishwashers to servers and marketing. Post job openings on your website, in your email newsletter, on job boards, and on social media.

Hiring 167

Hiring Recruiting Reference Website Management 167

Sling

APRIL 17, 2022

This is especially useful for businesses that take on numerous clients and projects throughout the year. Those businesses need to know how much time their employees are spending on marketing, creation, distribution, customer service , and a whole host of other tasks. You can then use that information to improve client communication.

Email Marketing 78

Email Marketing Employee Relations Information Management 78

Open for Business

MARCH 1, 2023

Whether you dream of opening a restaurant and need to know all the possible jobs you’ll need to fill or you want to start a career in hospitality, here are all the roles and people it takes to make a restaurant run like clockwork. Making these beverages takes more time and skill than a server or bartender has during a busy shift.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Open for Business

DECEMBER 12, 2023

The purpose of this guide is to help you with all the ins and outs of funding a restaurant with top tips from those who have been there, seen it, and done it. This stage can be overwhelming and confusing, so don’t try to figure it out yourself. Take the time to research what investors in your market typically like to see in deals.

Back of House 78

Back of House Restaurant Law Email Marketing Small Business 78

EATER

JANUARY 25, 2023

Figuring out what’s actually in a box of chicken stock shouldn’t be that hard. Kenji López-Alt told me over email. I should point out that I’m not naive. So I began to reach out to representatives from some of the major stock brands. That answer, at least, was easy to find. Still, something didn’t add up.

Email Marketing 110

Email Marketing Kitchen Safety Food Safety Consumer Goods 110

Modern Restaurant Management

SEPTEMBER 30, 2020

The survey results reveal that 35 percent of respondents feel the same level of comfort dining out now as they did at the beginning of the pandemic. Some highlights inlcude: Consumers' projected dining out frequency. Some highlights inlcude: Consumers' projected dining out frequency. Primary reasons for dining out less.

2020 190

2020 Mobile Ordering Guest Recovery Customer Service 190

Apicbase

APRIL 11, 2024

Then, we move on to the essential features to look for when in the market for back of house software systems and valuable tips for when you’re ready to buy. Restaurant back office software refers to digital tools used by restaurants to manage back of house operations and administrative tasks. What Is Restaurant Back Office Software?

Operations 52

Operations Back of House Allergens Front of House 52

Lavu

MARCH 11, 2020

Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Begin by taking a look at five important questions, and then dive deeper into evaluating your particular situation. Once another co-worker agrees to take the shift, they can complete the swap without having to go through management.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Offering easy-to-assemble, take-home meals. Installing self-serve micro markets and pop-up groceries.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177