Open for Business

MARCH 23, 2023

Restaurant marketing jobs are some of the most important roles in the hospitality industry. A solid marketing strategy will help you attract new guests and keep them coming back, but marketing duties often fall to the bottom of a busy restaurant owner or manager’s to-do list.

2023 78

2023 Marketing Social Media Email Marketing 78

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. If you need inspiration, refer to your collection of competitors’ websites. You can draw them by hand or with the help of an online sketching tool.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Open for Business

APRIL 9, 2024

Promote your program across multiple channels Email marketing, social media, and in-store signage are all effective ways to reach guests. Carry that level of personalization through to your communications. Refer to guests by name in your emails and provide recommendations tailored to their preferences.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Social Hospitality

AUGUST 25, 2019

When it comes to digital marketing for restaurants , there are various avenues to explore. But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. Promote Offers Chatbots can email new deals and offers to your list of current customers. One of those avenues is Chatbots.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

DECEMBER 3, 2020

Promo cards can be an extremely effective marketing tool and they’re easy to set-up. Or encourage customers to refer a family or friend to your restaurant during the month of December and use the promo card as a referral bonus. Get Social with Digital Marketing. Just make sure you have consent to communicate with them!

Loyalty Program 215

Loyalty Program Seasonal Menu Social Media Email Marketing 215

Open for Business

MARCH 21, 2023

Word-of-mouth marketing and evangelism marketing are valuable parts of a restaurant’s marketing strategy. Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Quick links What is evangelism marketing and word-of-mouth marketing?

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Bevology

OCTOBER 11, 2021

The Forum also gives wine professionals the opportunity to learn about the benefits of the Clubhouse app for creating new wine communities and accessing new markets. The event is a key reference point for wine producers and wine professionals eager to develop and grow their wine business worldwide.

Seminar 179

Seminar Social Media Workshop 2021 179

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. Many hospitality businesses already operate over a variety of channels.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

The Restaurant Times

AUGUST 29, 2020

One of the biggest challenges restaurateurs are facing today is marketing during the reopening. In this article, we will uncover some effective restaurant marketing tactics to market your restaurant during the reopening phase. . How To Market Your Restaurant During Reopening. Communicate About Your Restaurant Reopening.

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. Things get lost when conversations start verbal, go to text, and end up in an email. Unclear communication leads to frustration and a less-than-stellar work experience.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Goliath Consulting

AUGUST 16, 2023

But with the emergence of a new platform, referred to as ‘X’ for now, what does the future look like for social media and restaurants? This not only reflects the changing dynamics of online communication but also acknowledges the need for brands to create more engaging and meaningful connections with their audience.

Social Media 78

Social Media Email Marketing Customer Experience Innovation 78

Bingage

JANUARY 25, 2023

2023 is here with a new trend in the market. For using ChatGPT, one creates an account using their email address from the chat.openai.com web platform. Just like other search engines, you ask a question and a Chatbot generates your answer which is organized in a thread and saved as a reference. The post What is ChatGPT?

Email Marketing 105

Email Marketing Reference Website Management Social Media 105

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. Increase sales through automated SMS marketing. SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. How does it work?

2021 98

2021 Email Marketing Demo Loyalty Program 98

Indoor Media

OCTOBER 28, 2021

Following a guide to restaurant marketing can help you learn more about how customer reviews and comments on social media can impact your restaurant’s reputation. If you want to make thanking your customers easier, try using text messages as one of your communication methods.

Social Media 78

Social Media Email Marketing Website Management Customer Service 78

Open for Business

JUNE 15, 2023

Why empathy is important in restaurants Cultivating empathy—and other soft skills like communication, attention to detail, and taking initiative—helps employees deliver outstanding hospitality that makes guests feel heard and valued. This communication technique goes beyond hearing what another person has to say. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing, the business can’t receive its greatest rewards. Let’s start – 1.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing business can’t receive its greatest rewards. Let’s start – .

Delivery 98

Delivery Marketing Social Media SEO 98

7 Shifts

NOVEMBER 3, 2021

In a restaurant context this might mean things like, sending an email to the client guest, letting a vendor into the kitchen that wasn't authorized, or someone watching a server enter an order into the POS over their shoulder. Referring back to the most common breaches above, a full 44% of cybersecurity breaches happen because of human error.

Audits 370

Audits POS Loyalty Program Information 370

Bingage

MAY 24, 2022

Choose Personalised marketing (Instead of Bulk SMS). SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, and retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. How does it work?

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Goliath Consulting

JULY 21, 2019

Your brand’s voice will dictate the demeanor you use to communicate with your customers. Your restaurant’s messaging refers to the outlets and platforms you utilize while promoting your restaurant (social media, email marketing, snail mail, billboards, etc.). References: [link]. Overall Brand Importance.

Employee Relations 74

Employee Relations Customer Service Email Marketing Customer Experience 74

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Confuse how Marketing automation Works for Restaurant? How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Modern Restaurant Management

OCTOBER 21, 2019

A recent study found that 60 percent of consumers prefer to pick up the phone to get in touch with local businesses instead of emailing them or contacting them via social media. Not so fast. Fortunately for independent restaurants, cloud-based phone technology has recently become much more affordable, intuitive and easy-to-use.

Customer Experience 119

Customer Experience Online Ordering Customer Service Reservations 119

Modern Restaurant Management

JANUARY 7, 2021

There is no other visual that can communicate as effectively and quickly as video. Also, there is no other marketing medium that can reach your customers as best and as affordable as email marketing. In fact, 65 percent of small businesses use email to communicate with their clients.

Email Marketing 228

Email Marketing Marketing Seasonal Menu Customer Experience 228

Restaurant365

SEPTEMBER 16, 2021

To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire. To effectively communicate about your company to new hires, promote your values everywhere you can. The hospitality industry is in constant hiring mode.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, and retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Confuse how Marketing automation Works for restaurants? How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Goliath Consulting

MARCH 19, 2021

Other workplace stressors could include lack of flexible scheduling, conflicts between coworkers, or lack of transparency and communication. “As Employees who are disgruntled by poor management are likely to leave their jobs, including their top talents, and that’s why operators must communicate openly with their staff.

Recruiting 78

Recruiting Small Business Magazine Hiring 78

The Restaurant Times

MARCH 10, 2022

It will intensify the competition among the 42,070 industry players to capture market share in a steeply recuperating market. The most effective way to set up systems in stone and communicate them to newly appointed staff members is by recording the work systems in an operation manual. Parts Of A Restaurant Operation Manual.

2022 52

2022 Operations Customer Service Email Marketing 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Sling

DECEMBER 2, 2020

With that information, then, you can send them messages, coupons, and general communications promoting their preferences and inviting them to try others. 5) Communicate With Event-Based Messages. For example, in a restaurant , you might divide your customers by what they regularly eat (e.g., 3) Introduce A Loyalty Program.

Loyalty Program 78

Loyalty Program Coupons Customer Service Website Management 78

Sling

MAY 9, 2021

Willing to refer your product or service to their friends and family. The perfect place to do this is on your social media accounts, on your website , and through email blasts that reach a large number of customers. Communicate with your employees. Provide feedback on how to improve products or services. 5) Use Your Receipts.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. Regional & Market Performance.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Sling

DECEMBER 19, 2020

To do that: Ensure that all team members have access to the virtual training software Provide instructions for how to use the software Distribute any material they’ll need (agendas, manuals, reference pages, charts, etc.) for reference during the meeting. 3) Get Familiar With The Technology. 5) Focus On Engagement.

Training 78

Training Management Management Employee Relations 78

EATER

JUNE 24, 2021

Uber Eats often markets itself as promoting LGBTQ inclusion; it’s made splashy commercials with nonbinary Queer Eye star Jonathan Van Ness and tweeted macaron-and-cotton candy trans flags for Pride Month. Both Grubhub and Lyft said they allow drivers to change their names in the app, while DoorDash said they must contact support to do so.

License 97

License Food Safety Delivery Insurance 97

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Buzztime Business

MARCH 1, 2021

NTN engaged Alliance Advisors to assist in the solicitation of proxies for the special meeting by telephone, email, personal interviews and other means and to provide related advice and informational support. All references in the proxy statement/prospectus/consent solicitation statement to Proxy Advisory Group should be disregarded.

Cash Management 60

Cash Management Point of Sale Document Employee Relations 60

Black Box Intelligence

MAY 5, 2023

Choose the Correct Survey Type There are various types of surveys and forms: Net Promoter Score (NPS) surveys to gauge the likelihood of customers referring your brand to others. Pick the Right Delivery Method You can choose to deliver your surveys to customers via QR code, email, or kiosks.

Customer Experience 52

Customer Experience Customer Service Email Marketing Loyalty Program 52