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Six Important Steps Restaurants Should Take to Build a Strong Food Safety Culture

Modern Restaurant Management

Ensuring food safety is essential for restaurant brands and others within the food industry. A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses.

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Make or Break: Managing the Media’s Role in Food Recalls

Modern Restaurant Management

With food recalls at a five year high , there’s (understandably!) The timely and accurate messaging provided to the media allowed for effective coverage that raised awareness about the situation, educated consumers, and helped minimize public health risks. This is why proactive, clear, and consistent communication is crucial.

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Writing a New Chapter in Crisis Communication

Modern Restaurant Management

Communication styles have never been as important to our employees and customers during this unprecedented time. Over the last month we've seen companies take on different communication strategies in a day-by-day changing marketplace. No evident change in marketing or communication strategy. COVID-19 proactive communication.

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Tips to Maximize Safety and Mitigate Risks During the Ongoing COVID-19 Pandemic

Modern Restaurant Management

Most restaurants and food businesses have done a great job adjusting to the new COVID-19 protocols. And they’ve implemented these new COVID-19 protocols in addition to the food safety procedures that were already in place. Communicate with Customers and Employees. Reiterate that safety is your priority.

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How Restaurants Can Better Prepare to Prevent Foodborne Illness in the Wake of COVID-19

Modern Restaurant Management

In fact, 48 million Americans get sick each year from foodborne illness, and the spread of germs from the hands of food handlers to food accounts for 89 percent of all foodborne illnesses that are contracted in restaurants. Food Safety Technology. Communicating with the Customer.

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The New Normal: How Technology Can Help Streamline Restaurant Operations

Modern Restaurant Management

Food safety and restaurant cleanliness. Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Food Safety and Restaurant Cleanliness.

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The Best Restaurant Marketing Tips

Modern Restaurant Management

'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. The marketing message has not changed drastically from food-based to safety procedures. But now there is an added message about the safety precautions that are in place for a restaurant.

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