7 Shifts

MAY 13, 2021

Once you take the time to make it, it looks nice and clean. But once you put that schedule out into the world, it tends to break down. You're spending hours a week building them out. But even the fastest manager can take upwards of five to eight hours a week to build out the schedule. Communication breakdowns.

Document 418

Document POS 2000 Take-out 418

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. If you take the extra time to hire people who share your core values you will reduce staff turnover, which saves time and money in the long run.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

NOVEMBER 23, 2023

Document specific operational inefficiencies. Recommended Reading: 7 Signs Your Restaurant's Payroll Company Isn’t Working Out Choose a new payroll provider After evaluating your current payroll system, you've gained insights into its strengths, weaknesses, and areas needing improvement. Note any compliance issues or errors.

Download 221

Download Employee Relations Demo Customer Service 221

7 Shifts

FEBRUARY 16, 2022

In fact, Harvard Business Review found that to be truly engaged at work, our brains need to take a break from the everyday grind in order to gain fresh perspective and energy. A time off policy is a documented process for when, why, how, and how often employees can request time off from work. What is a time off request policy?

Document 195

Document Restaurant Law Communication Download 195

Modern Restaurant Management

MAY 14, 2024

To learn more about the pros and cons of putting an ESOP into place, Modern Restaurant Management (MRM) magazine reached out to Cucci. Initially there were only two routes to take. One was to sell the restaurant group to a private buyer/buyers or investors, and pretty much take the money and run.

Sustainability 100

Sustainability FOH BOH Document 100

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Explain why your restaurant uses employee evaluation forms Don’t forget to tell staff why you use employee evaluation forms: to track their performance, point out areas for improvement, and make decisions about promotions and pay raises. Why restaurant managers should use them.

Point of Sale 370

Point of Sale Download Communication Reference 370

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Restaurant Excellence Guideline #9: Maintain a well-documented policy with explicit consequences for every infringement. Encourage your team to take ownership of their tasks and responsibilities.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

NOVEMBER 9, 2022

According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. Gen Z, the target demographic for the restaurant industry, prefers to communicate via text.

Hiring 202

Hiring Recruiting Website Management Social Media 202

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Your marketing plan is your restaurant's holy grail, so make sure you take the time to prioritize it.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

AUGUST 14, 2023

The best restaurant branding ideas encompass the overall experience and perception people have of your restaurant — communicating your values, personality, and unique offerings. Let’s talk about the steps that restaurant owners can take to transform their business through branding. But how do we get to that point?

Social Media 167

Social Media Book Customer Experience Design 167

Sling

JANUARY 11, 2024

On the management side of things, Timely provides a record of all documents opened, meetings attended, emails read, websites visited, and video calls made on both onsite computers and offsite devices. With the Jibble time clock software, team members can clock in and out using a web app, a mobile app, or a dedicated time clock kiosk.

Small Business 78

Small Business Tip Distribution Document Sourcing 78

7 Shifts

APRIL 30, 2021

Employees may clock in early to help out or leave a few minutes early on a slow day. For a healthier business, it's important to flush out any time theft that's happening now and create preventive measures to keep it from creeping up. When an employee clocks in or out for another employee, this is known as “buddy punching.”

Restaurant Law 370

Restaurant Law White Paper Cash Management Small Business 370

Culinary Cues

APRIL 22, 2020

As previously stated – you can take the chef out of the kitchen, but you can’t take the kitchen out of the chef. You might find that a stay at home chef takes this organization to a new extreme and build a banquet/event order (BEO) for each meal and break. This time of displacement is tough on everyone.

Back of House 357

Back of House Point of Sale Take-out Inventory 357

Modern Restaurant Management

JULY 6, 2020

Many unsuspecting employers adhere to federal law only to find out that by doing so they’ve violated California’s overtime law, which requires both daily and weekly overtime. First, communicating expectations and holding employees accountable reduces surprises. Seemingly out-of-the-blue terminations lead to lawsuits.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193

Sling

FEBRUARY 3, 2022

Take the time to analyze the sales periods of your retail establishment. You can drastically reduce the time it takes to schedule your employees by first creating a custom template for the job. You should be able to look at the schedule and figure out the day, the hours, and the job an employee will work in just a few seconds.

Retail 146

Retail Employee Relations Communication Document 146

Hot Schedules

NOVEMBER 3, 2020

Between documenting team member wellness to modifying your roster to accommodate changing consumer demand, operating during a pandemic has certainly challenged the way we view success. Find out what your optimal labor is in order to staff sufficiently to meet your financial goals. Watch Out for Analysis Paralysis. Keep reading.

Operations 148

Operations Document Point of Sale Social Media 148

Modern Restaurant Management

DECEMBER 1, 2021

It seems that every week brings the announcement of another recall while families across the country scramble to throw out their onions, lettuce, beef – whatever the latest announcement brings – and restaurants, too, launch into crisis control mode. New Digital and Automated Strategies Can Help.

Management 196

Management Management Food Supply Food Safety 196

Restaurant365

MAY 22, 2020

In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

7 Shifts

OCTOBER 20, 2022

But one can't deny that tips make up a majority of restaurant workers' take-home pay. In theory, it's simple, but this tip-out method is subject to federal laws and another layer of state-by-state laws on top of that. Most importantly, employers must know what laws apply to their establishment and communicate this to their staff.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Modern Restaurant Management

APRIL 7, 2021

Find out how employers can implement RTW at their restaurants to ensure a successful recovery for the employee. The longer injured employees remain out of work, the more difficult it is to get them back. Documents for internal case management. The Benefits of a Return to Work Program. Policies and Responsibilities.

Insurance 154

Insurance Document Online Ordering Food Order 154

Modern Restaurant Management

OCTOBER 6, 2021

However, no matter how dedicated your employees are to safe food practices, it only takes one mistake to potentially sicken customers, which is why many restaurants are turning to technology for additional peace of mind regarding food safety. Food safety problems and foodborne illnesses can do serious damage to your brand reputation.

Technology 199

Technology Food Safety Restaurant Law Training 199

Sling

MAY 9, 2023

They take purposeful planning and work to build and maintain. Focus on working on your people skills, the way you communicate, and your leadership style. Then, reach out to your staff, get to know them on a personal level, and create a positive company culture. Efficient and effective restaurant operations don’t just happen.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

SEPTEMBER 2, 2021

This storage process might sound overwhelming, but don't worry - time clocking software will automatically document this information for you. Communication. Not all restaurants follow the same rules regarding rounding, so it's important to over-communicate your restaurant's rounding practices to all employees. California.

Restaurant Law 370

Restaurant Law Hiring Communication Demo 370

Modern Restaurant Management

SEPTEMBER 23, 2020

If you have unproductive or low-revenue-producing locations, let your lender know you plan to close or moth ball them, or perhaps reduce your staffing matrix back to the bare minimum to support the retained take-out and delivery business. Determine your next steps and communicate them well.

Customer Service 182

Customer Service Cash Management Small Business Communication 182

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Modern Restaurant Management

SEPTEMBER 7, 2021

Create a Crisis Communication Plan. A clearly outlined communications plan will keep employees functioning as a unit during a hurricane threat. Many Time and Temperature Control for Safety Foods (TCS Foods) may need to be destroyed if they go out of temperature range. Fabric furnishings and carpets must be discarded.

Food Supply 194

Food Supply Food Safety Kitchen Safety Food Truck 194

Sling

DECEMBER 10, 2023

Want to take your culinary skills to the next level, move out of your home kitchen, and learn how to start a bakery? While the process is really just that simple, there are a number of practical steps you can take to get your new business heading in the right direction — including writing your very own bakery business plan.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

7 Shifts

NOVEMBER 3, 2021

To start, check out this guide from the National Restaurant Association on cybersecurity preparedness. Even though 9 out of 10 restaurants have less than 50 staff members, your team's personal information is also a potential source of misuse. Employee Data. The reality is that like most thefts, data breaches are crimes of opportunity.

Audits 370

Audits POS Loyalty Program Information 370

Sling

JULY 24, 2023

Although the challenges of the restaurant business haven’t changed, the tools available for taking them on have. With Sling, you can create schedules quickly and easily, taking into account availability, time off, and shift trade requests. However, it has many satisfied users, especially in the restaurant industry.

2023 78

2023 Management Management Tip Distribution 78

Sling

DECEMBER 25, 2023

Read on to find out. The answers to these questions — and a thorough review and evaluation of business goals — will make up the framework of your staffing plan as it starts to take shape. Take a step back from the goals themselves and try to identify things that might help your business reach those goals.

Hiring 78

Hiring Restaurant Law Take-out Food Supply 78

7 Shifts

SEPTEMBER 14, 2020

As the store counts grew so too did the number of The Human Bean managers and barista team members – but a store level scheduling, labor management, and universal communication software was desired to scale the business. We used paper and a pen,” explained Natalie Korich, District Manager at The Human Bean. “I

Management 195

Management Management Point of Sale Franchise 195

Sling

OCTOBER 25, 2021

The practice takes into account a wide range of variables, including: Employee availability Business needs Anticipated increases or decreases in workload Seasonal changes in work activities Labor budget Full-time and part-time employees Overtime restrictions Predictive scheduling laws. What Is Workforce Scheduling?

Tip Distribution 78

Tip Distribution Document Take-out Online Ordering 78

Sling

MARCH 8, 2024

Take the time to track metrics such as: Productivity Employee satisfaction Absenteeism Turnover Attrition Use the resulting data to improve both the schedule and the way your business operates. The fair distribution of shifts can help prevent burnout and reduce the chances that some employees will resent others because of when they work.

Definition 78

Definition Communication Document Training 78

SpotOn

FEBRUARY 13, 2024

Thankfully, there are tools to help you manage and retain employees by communicating clear expectations for employee conduct and restaurant processes. It sets clear expectations 39% of hourly employees report quitting a job due to poor communication with their employer. Does the general manager handle complaints?

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

7 Shifts

SEPTEMBER 15, 2020

They’re customizable documents that cover all bases for specific tasks, and you can share them with your team members before their shift so they know exactly what tasks they have to complete on the day. This restaurant server checklist template helps you lay out all the essential tasks that need to be complete before and during a shift.

Management 195

Management Management Download Leadership 195

The Restaurant Times

SEPTEMBER 23, 2020

While improving employee morale takes a lot of patience and perseverance, it’s well worth it. Consider teaching your new kitchen staff how to prepare signature recipes, handle special equipment, take orders via KDS, etc. . These programs boost their confidence and give them a broader view of what is expected out of them.

Back of House 98

Back of House Document Training Hiring 98

Modern Restaurant Management

MARCH 11, 2021

state DMVs) begin to roll out digital options, restaurants should prepare to take advantage of the benefits of contactless ID by equipping themselves with the right technology to verify these next-gen credentials – and may even be able to pursue government grants to do so. As ID issuers (i.e.,

License 213

License Government Customer Experience Fine Dining 213