7 Shifts

NOVEMBER 23, 2023

Document specific operational inefficiencies. User-Friendliness and Training Are your employees comfortable using the system, or does it require extensive training? Record any training challenges or ease of use feedback. Now it’s time to research new providers, taking into account your learnings.

Download 221

Download Employee Relations Demo Customer Service 221

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #9: Maintain a well-documented policy with explicit consequences for every infringement.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

7 Shifts

FEBRUARY 16, 2022

In fact, Harvard Business Review found that to be truly engaged at work, our brains need to take a break from the everyday grind in order to gain fresh perspective and energy. A time off policy is a documented process for when, why, how, and how often employees can request time off from work. What is a time off request policy?

Document 195

Document Restaurant Law Communication Download 195

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Explain why your restaurant uses employee evaluation forms Don’t forget to tell staff why you use employee evaluation forms: to track their performance, point out areas for improvement, and make decisions about promotions and pay raises. Why restaurant managers should use them.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

NOVEMBER 3, 2021

To start, check out this guide from the National Restaurant Association on cybersecurity preparedness. Even though 9 out of 10 restaurants have less than 50 staff members, your team's personal information is also a potential source of misuse. Train Staff in Best Practices. Employee Data. PCI Compliance.

Audits 370

Audits POS Loyalty Program Information 370

Sling

MAY 15, 2024

Let’s take a look at an example. They then work a night shift for four days, and then take four days off again. They then work a day shift for four days and take another four days off. Communication gaps between shifts After a 12-hour shift, an employee will inevitably be tired and eager to leave. Let’s dive in.

Communication 78

Communication Take-out Document Information 78

7 Shifts

SEPTEMBER 15, 2020

They’re customizable documents that cover all bases for specific tasks, and you can share them with your team members before their shift so they know exactly what tasks they have to complete on the day. This restaurant server checklist template helps you lay out all the essential tasks that need to be complete before and during a shift.

Management 195

Management Management Download Leadership 195

Culinary Cues

APRIL 22, 2020

As previously stated – you can take the chef out of the kitchen, but you can’t take the kitchen out of the chef. You might find that a stay at home chef takes this organization to a new extreme and build a banquet/event order (BEO) for each meal and break. PLAN BETTER – TRAIN HARDER. We are in this together.

Back of House 355

Back of House Point of Sale Take-out Inventory 355

Modern Restaurant Management

OCTOBER 6, 2021

However, no matter how dedicated your employees are to safe food practices, it only takes one mistake to potentially sicken customers, which is why many restaurants are turning to technology for additional peace of mind regarding food safety. Increase Stickiness of Training Information. Get Proactive About Compliance with Labor Laws.

Technology 165

Technology Food Safety Restaurant Law Training 165

Restaurant365

MAY 22, 2020

need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Sling

FEBRUARY 3, 2022

Take the time to analyze the sales periods of your retail establishment. And allowing part-time employees to work alongside experienced full-timers provides valuable on-the-job training that you can’t get anywhere else. 10) Set Up A Method Of Business Communication. Communication is important for any business.

Retail 146

Retail Employee Relations Communication Document 146

Sling

JULY 24, 2023

Although the challenges of the restaurant business haven’t changed, the tools available for taking them on have. With Sling, you can create schedules quickly and easily, taking into account availability, time off, and shift trade requests. 4) Spiffy Spiffy aims to modernize staff training for restaurant and retail businesses.

2023 78

2023 Management Management Tip Distribution 78

7 Shifts

SEPTEMBER 14, 2020

As the store counts grew so too did the number of The Human Bean managers and barista team members – but a store level scheduling, labor management, and universal communication software was desired to scale the business. It was a rough ride,” she explained. It cut back time,” Natalie said. “It

Management 195

Management Management Point of Sale Franchise 195

The Restaurant Times

SEPTEMBER 23, 2020

Boosting your restaurant employees’ morale not only improves retention but also helps restaurants in saving huge money on hiring and training. While improving employee morale takes a lot of patience and perseverance, it’s well worth it. Train Your Restaurant Staff. Reward Excellent Teamwork with Formal Recognition.

Back of House 98

Back of House Document Training Hiring 98

Modern Restaurant Management

JULY 6, 2020

Many unsuspecting employers adhere to federal law only to find out that by doing so they’ve violated California’s overtime law, which requires both daily and weekly overtime. Following federal law can lead to devastating consequences. For example, federal law requires employers to pay weekly overtime, but not daily overtime.

Restaurant Law 151

Restaurant Law Document Insurance Hiring 151

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 192

Employee Relations Food Safety Small Business Government 192

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Thankfully, there are tools to help you manage and retain employees by communicating clear expectations for employee conduct and restaurant processes. Does the general manager handle complaints?

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Modern Restaurant Management

JULY 10, 2020

These can take the form of vermin infestations, such as live cockroaches, flies or rodents, an improperly functioning sewage system or a lack of potable water. Train Employees to the Written Plan. Not only does management need to be familiar and trained to the plan, but it is imperative that all staff are trained and execute the plan.

Food Safety 138

Food Safety Certification Employee Relations Restaurant Law 138

Sling

MARCH 8, 2024

Take the time to track metrics such as: Productivity Employee satisfaction Absenteeism Turnover Attrition Use the resulting data to improve both the schedule and the way your business operates. The fair distribution of shifts can help prevent burnout and reduce the chances that some employees will resent others because of when they work.

Definition 78

Definition Communication Document Training 78

Sling

MAY 9, 2023

They take purposeful planning and work to build and maintain. Focus on working on your people skills, the way you communicate, and your leadership style. Then, reach out to your staff, get to know them on a personal level, and create a positive company culture. This is especially important when training new employees.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Lavu

MARCH 30, 2020

If everyone knows that the organization’s goal is to turn tables at least three times per shift, this will help all team communications and keep everyone moving in the same direction. To combat conflict in your restaurant, it’s important for the roles and responsibilities to be clearly documented. Clarify Employee Individual Roles.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Food Business

AUGUST 6, 2018

HIRING HABITS Job description -- do you have your tasks, responsibilities clearly bulleted out? Take the time to make sure it accurately outlines the job, so you can always return to this document when you next need to hire for this position. If you do, you can hop on your computer, find that document, and write the ad.

Hiring 100

Hiring Document Cash Management Presentation 100

Sling

MAY 14, 2022

Career development is a foundational element of every good employee value proposition and can include activities such as: Leadership training Technical training Promotions Mentoring programs Tuition reimbursement Paid educational courses Travel opportunities. 4) Communicate your employee value proposition. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

Open for Business

FEBRUARY 29, 2024

The experts that you’ve hired to help you — specifically your designer, architect, and contractor — will help you get through everything, but you’ll need to be an active part of the process and take on responsibility as well. Jennifer says, “It’s really important to understand that city agencies don’t communicate with each other.

License 78

License Certification Kitchen Safety Food Safety 78

Restaurant365

SEPTEMBER 10, 2021

Inventory management tracks what’s going in and out of your restaurant for a specific period, and what product is in your restaurant at any given time. Kitchens are busy places, and you may not be able to take the time to notice what is contributing to food waste in the middle of service. Record what, how, why, and who of waste.

Inventory 138

Inventory Management Management Point of Sale 138

Sling

JANUARY 10, 2023

If it’s something small like forgetting to have an employee fill out the emergency contact form, it’s not a big deal and likely won’t detract from the first-day experience. This fact highlights the importance of taking the time to create your own unique, detailed checklist. Don’t just write “First day” and leave it at that.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Sling

APRIL 27, 2023

Ideally, you want to maintain your inventory so that your team has exactly what they need for the day’s activities without causing your business to overspend on items that won’t sell or that take too long to use. While that is part of the training process, there’s more to it than just saying, “Here’s how we do it.”

Operations 78

Operations Management Management Inventory 78

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. At a minimum, it takes between $4,000 – $7,500 and 42 days to fill a position.

Coaching 97

Coaching Employee Relations Hiring Document 97

Sling

OCTOBER 25, 2021

The practice takes into account a wide range of variables, including: Employee availability Business needs Anticipated increases or decreases in workload Seasonal changes in work activities Labor budget Full-time and part-time employees Overtime restrictions Predictive scheduling laws. What Is Workforce Scheduling?

Tip Distribution 78

Tip Distribution Document Take-out Online Ordering 78

Restaurant365

APRIL 26, 2022

Finally, there is also the cost of training new employees and a period of lost productivity as they learn their responsibilities. Check out Restaurant365’s free employee turnover calculator to determine how much turnover is costing your restaurant group.). Focus on training and development. Develop a long-term employee strategy.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Indoor Media

SEPTEMBER 12, 2020

Some years ago, I chose a particular auto shop out of convenience. Communicate Effectively. A typical shop will lose 18% of their clients per year , much of which might be out of your control. Communicate Effectively. Auto shop owners should train their technicians to be excellent communicators.

Ordering 145

Ordering Email Marketing Customer Service Communication 145

Sling

JULY 28, 2021

In this article, the management experts at Sling give you some of the best employee management tips to help you get the most out of your team. Strong employee management practices help keep track of files, documents, and other data that has the potential to damage your business should they leak out. What Is Employee Management?

Management 97

Management Management Loyalty Program Communication 97

Sling

JULY 1, 2023

We’ll discuss how to navigate the early planning stages, review some essentials to take care of before launch day arrives, and leave you with some tips to keep your restaurant running smoothly once it opens. To best set yourself up for success, start by taking time to complete the following steps.

Fine Dining 78

Fine Dining Cash Management Restaurant Law Consumer Goods 78

Modern Restaurant Management

JULY 30, 2020

There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. They must be quick to make a decision and quick to take action. And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.

Guest Recovery 148

Guest Recovery Food Safety Fine Dining Management 148

Gecko Hospitality

JANUARY 13, 2023

This was the first documented instance of one tribe hosting another at the Lascaux caves in France. Proprietors would put up a shelter by the road where travelers could stop to take rest and get some food. They would also take care of traveler’s horses while the patrons rested. In the Beginning.

Hospitality 88

Hospitality Tourism Innovation Hotels 88

Modern Restaurant Management

APRIL 21, 2020

However, there’s a lot of misinformation swirling out there—some of it propagated by the insurance industry—about whether these policies will or should respond to this crisis. Document Everything. ” Restaurants and food service companies play a vital role in our communities. And there are many of them.”

Insurance 176

Insurance Government Document Restaurant Law 176