Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. Chris Prociv, VP Marketing & Innovation at La Brea Bakery. We’ve found our guests really appreciate and need that experience now more than ever.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings.

Social Media 195

Social Media Food Safety Cash Management Kitchen Safety 195

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical.

2020 146

2020 Online Ordering Point of Sale Cash Management 146

Hot Schedules

APRIL 24, 2020

Communication best practices that can help you stay connected to your team, regardless of their employment status. As the states begin to mount comeback strategies, it is critically important to keep the lines of communication open with the team members that you intend to bring back. . Connecting With Your Team During COVID.

Kitchen Safety 88

Kitchen Safety Mobile Ordering Employee Relations Email Marketing 88

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Seasonal Menu Front of House 78

BNG Point of Sale

NOVEMBER 20, 2020

POS systems are devices used by waiters and managers to place orders at tables, online, and communicate them to the kitchen. This new online ordering system allows waiters, managers, and customers to send orders directly to the kitchen. Looking for the secret to boost your restaurant’s profitability? Table-Side Ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. INAA will develop 10 restaurants in the Dallas-Fort Worth market, with the first location scheduled to open this year.

Franchise 199

Franchise Franchising 2020 2021 199

ChefMod

OCTOBER 6, 2021

Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Optimal Supplier Integrated Pricing Gone are the days when vendor pricing organization was done through texts or email. Over 8 million restaurant employees lost their jobs [permanently or temporarily.

2021 52

2021 Email Marketing Front of House Cash Management 52

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. This means you’ll have to continue to follow strict safety protocols to make sure everyone is safe and that your restaurant remains on the right side of the law.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Transact

APRIL 2, 2020

Not only has it affected the health and safety of countries and citizens around the world, but it has also affected our businesses, careers, and personal finances. The virus has cost our families, our colleagues, our employees, and our friends, and now, it’s costing the foodservice community at large. The Current Situation.

Social Media 100

Social Media Kitchen Safety Food Safety Customer Service 100

ChowNow

NOVEMBER 4, 2020

Emily Plotkin : I advised my clients to over-communicate with their own customers. Emily Plotkin : I advised my clients to over-communicate with their own customers. That’s a safety precaution, but also it’s because his customers just weren’t coming in. It doesn’t mean that marketing doesn’t work.

Online Ordering 78

Online Ordering Mobile Ordering Social Media Seasonal Menu 78

Next Restaurants

MAY 26, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion. If your guests expect you to offer a fine-dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Modern Restaurant Management

APRIL 14, 2020

Since the COVID-19 crisis began, the Association has coordinated more than 400,000 emails to Congress from restaurants, employees, consumers and industry supporters—all speaking out about the need for swift and strong federal relief and recovery programs. "Cox Media has been very supportive to us during this difficult time. ."

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

BNG Point of Sale

NOVEMBER 20, 2020

POS systems are devices used by waiters and managers to place orders at tables, online, and communicate them to the kitchen. This new online ordering system allows waiters, managers, and customers to send orders directly to the kitchen. Looking for the secret to boost your restaurant’s profitability? Table-Side Ordering.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

The Food Corridor

MAY 22, 2020

Either way, social distancing, an increased focus on personal hygiene, face mask wearing, and contact tracing at all kinds of restaurants and in kitchens may be the new normal. Dining Out. This gives us an idea of what dining out may look like in the future. Let’s get into some of the details.

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. When dealing with customers and other staff, your communication skills of course have to be on pointe. Here are the top 8 qualities to look for in a hospitality employee: 1. Total Commitment.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Modern Restaurant Management

MAY 19, 2020

Restaurants play an important role in our lives and in our communities; often where we celebrate birthdays, graduations, first dates, and major life moments. They provide much more than food, they provide nourishment and create communities. Restaurants bring groups of people and that traffic often brings safety.

Guest Recovery 186

Guest Recovery Kitchen Safety Food Safety Email Marketing 186

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. We know that by coming together, we can create real and lasting impact in our community.” Supporting Independents. Ocean Spray Cranberries, Inc. " On #GivingTuesday (Dec.

Mobile Ordering 120

Mobile Ordering Kitchen Safety Online Ordering Coaching 120

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 184

2020 Mobile Ordering Guest Recovery Customer Service 184

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. On-Demand Delivery for Square Online Store. The buyer receives text updates with links to live maps to track delivery progress.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. Customers can also sign up on the website to receive email updates as new information is posted on the site. Live in the U.S., an overseas U.S.

Healthcare 173

Healthcare Employee Relations Online Ordering Customer Service 173

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 145

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 145

Apicbase

FEBRUARY 8, 2024

It covers everything from managing the team and overseeing how meals are prepared and served, to making sure the place meets health and safety rules, keeping an eye on the money and supplies, and thinking of ways to make the experience better for customers and help the business grow. What Does Restaurant Operations Management Entail?

Definition 52

Definition Operations Management Management 52

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. We are excited to support their mission to help independent restaurants optimize online ordering and generate incremental revenue from under-utilized kitchens.”

Online Ordering 131

Online Ordering Customer Service Seasonal Menu Food Order 131

Touch Bistro

APRIL 18, 2021

While changing COVID-19 restrictions forced many restaurants to lean on takeout and delivery throughout the winter months, warmer weather means the return of a valuable revenue source: outdoor dining. If your area has given the green light for patio dining, you should strongly consider reopening your restaurant patio for dine-in service.

Outdoor 52

Outdoor Kitchen Safety Food Safety Seating 52

Modern Restaurant Management

SEPTEMBER 14, 2021

We look forward to what the next 40 years will bring as we continue to lead the way in our communities.” TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Sandy Reinhardt joined Schostak Brothers & Co.,

Food 151

Food Tip Distribution Guest Recovery Food Safety 151

Modern Restaurant Management

MAY 12, 2020

Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business.

Mobile Ordering 118

Mobile Ordering Online Ordering Food Order Recycling 118

Apicbase

FEBRUARY 8, 2024

From the bustling kitchen to the welcoming front-of-house, this discipline centres on: streamlining processes, enhancing efficiency, and ultimately delivering a seamless dining experience. Success for a waiter is in providing everything the customer needs while they barely notice what you are doing.

Definition 52

Definition Operations Management Management 52

Cheetah

OCTOBER 3, 2020

Indoor dining in San Francisco and California is back after a long hiatus. The new indoor dining scheme allows for a max capacity of 25% or 100 people, whichever is fewer. Now that you’re no longer limited to takeout and delivery, there are a few things to take care of before getting back to indoor dining.

Inventory 78

Inventory Insurance Cash Management Point of Sale 78

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. But with so many kitchen management systems vying for your attention, you need to narrow down the options. It makes choosing the system that is right for you all the more complicated. In this post, we’ll help you narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

OCTOBER 8, 2020

Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen. ” touchscreen monitor mounted on the ROAR system.?. ” touchscreen monitor mounted on the ROAR system.?.

Kitchen Safety 133

Kitchen Safety Online Ordering Food Safety Point of Sale 133

EATER

MAY 29, 2020

Meanwhile Tock, a reservations platform that should be in deep trouble as bookings for dine-in experiences go to zero, just raised $10 million. I said we need to put safety precautions in place. Nick Kokonas is an owner of both operations. Daniel Geneen: Nick Kokonas, thank you for coming on the show. Nick Kokonas: Great to be here.

Back of House 65

Back of House Kitchen Safety Email Marketing Food Safety 65

Embrace the Suck

JUNE 13, 2022

I had a couple of events, private events, corporate dining events, and there were two more left on the book. So it was this real time appreciation for how the medical community was looking at it, which was a very rare opportunity for me to really get a sense of where we were going in the next days. they had very, very strong opinions.

Retail 221

Retail Social Media Events Take-out 221

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Yelp Sees COVID Effect. YEA reflects data from millions of local businesses and tens of millions of users on Yelp’s platform measuring U.S. “As U.S.

Franchise 140

Franchise Franchising Mobile Ordering Kitchen Safety 140

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 133

2020 Kitchen Safety Consumer Goods Point of Sale 133