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The Future of Dining in 2025 Is Smarter, Simpler, and More Personal

Modern Restaurant Management

The future of dining will center on creating smarter, simpler, and more personal experiences for customers. Thoughtful implementation will ensure AI elevates the dining experience without compromising trust or satisfaction. Here are the three trends that will shape the QSR landscape in 2025 and beyond: 1.

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Overlooked Traits When Hiring Restaurant Managers

Modern Restaurant Management

Strong Communication Skills Within restaurants, communication is a key aspect to help the establishment continue running smoothly. Having good communication skills makes sure all information is passed on correctly to the part of the restaurant that needs it when they need it. Strong communication skills create team cohesion.

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Gen Z Wants More Than Good Food — Here’s How to Keep Them Coming Back

Modern Restaurant Management

The restaurant industry is undergoing a significant shift as Gen Z diners reshape dining expectations. Ingredient Integrity: Earning Trust Through Food Ethos Gen Z diners value honesty and quality in every aspect of the dining experience. By actively investing in the community through events such as LOOK!

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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. The goal was to get this process down to one hour, or less.

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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experience for customers and employees. Don't miss out on this exclusive panel, where three restaurant thought leaders will share their insights on the benefits and applications of ChatGPT.

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From Local Love to Lasting Loyalty: Five Marketing Tips for Community Engagement

Modern Restaurant Management

At Health Nut, we've successfully capitalized on local marketing to create a brand that resonates deeply with our community and inspires a loyal following. Micro-influencers, in particular, organically help us connect with engaged, community-oriented followers, amplifying our visibility in a way that feels authentic and personal.

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Balancing Dining Experiences with Cost-Conscious Strategies

Modern Restaurant Management

. “This enduring customer loyalty drives the restaurant industry forward, creating clear opportunities for restaurants to enhance the dining experience through strategic limited time offers, efficient delivery and exceptional in-person service," said Samir Zabaneh, CEO of TouchBistro.