Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Management 189

Management Management BOH Front of House 189

7 Shifts

MAY 25, 2020

There’s no right or wrong answer ( although we would recommend promoting your sanitization techniques on social media ), but ensuring that your restaurant is safe for both your customers and staff is an absolute must—especially as dining areas begin to reopen. Your cleaning checklist should cover the entire restaurant—from FOH to BOH.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

JANUARY 10, 2024

Some restaurants only add the auto-gratuity for large dining parties of 6 or more. Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. If you’d prefer not to pay the service charge, let us know and we’ll remove it.”

FOH 221

FOH Front of House Customer Service Back of House 221

7 Shifts

NOVEMBER 29, 2022

implemented tipping for our dining room teams. If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

JANUARY 10, 2024

Some restaurants only add the auto-gratuity for large dining parties of 6 or more. Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. If you’d prefer not to pay the service charge, let us know and we’ll remove it.”

FOH 195

FOH Front of House Customer Service Back of House 195

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. Doing so will free up more money for your restaurant to spend elsewhere – exterior and interior fixes and renovations, bonuses for staff, community and team sponsorships, and more.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. However, servers are not the only ones who contribute to a guest's dining experience. Tip Pooling by FOH & BOH. Table of Contents. What is a Tip Out?

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Management 88

Management Management BOH Front of House 88

Lavu

JUNE 4, 2019

As a restaurateur, you want to provide your customers with the best dining experience you can. When it comes to meal ordering and preparation, kitchen display systems (KDS) are replacing the need for handwritten and verbally communicated tickets in restaurants. So what do you need to know about kitchen display systems? Efficiency.

BOH 109

BOH FOH Front of House Back of House 109

7 Shifts

OCTOBER 2, 2019

Additionally, make them accessible in a shared drive or through your restaurant communication system. If you’re transitioning to a restaurant management position, congratulations! This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. Set Boundaries and Goals Every team needs direction.

Management 285

Management Management Communication Back of House 285

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. and BOH (including cooks, chefs, etc.). Set seating times.

Outdoor 203

Outdoor Fine Dining Dine-in FOH 203

The Restaurant Times

NOVEMBER 4, 2021

Commercial kitchens with sophisticated layouts, containing all of the restaurant equipment that chefs want in the exact location that they require it, are critical to a restaurant’s success. A badly constructed restaurant kitchen can wreak havoc and possibly result in injuries. . Know Your Local Health Codes . Source: Sam Tell Companies.

Design 98

Design Kitchen Safety Back of House Food Safety 98

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Restaurant365

DECEMBER 1, 2021

Opening their original location, Carmine’s in New York City in 1990, Alicart family of restaurants has been offering an exciting and unique spectrum of dining. The owners, Chad and Meggie Foust, created Sweet Lou’s so that the entire family can enjoy the dining experience. COMPANY OVERVIEW. concepts for over 30 years.

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 397

Management Management Email Marketing Point of Sale 397

Restaurant365

MARCH 12, 2021

The owners, Chad and Meggie Foust, created Sweet Lou’s so that the entire family can enjoy the dining experience. Sweet Lou’s , a northern Idaho favorite known as “a family place,” has two locations — Sweet Lou’s Restaurant and Bar in Ponderay and Sweet Lou’s Restaurant and Tap House in downtown Coeur d’Alene.

Hiring 78

Hiring Demo Communication Back of House 78

Sling

JULY 14, 2020

You might think we’d start our “how to clean a restaurant” checklist in the kitchen or the dining room. Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see. Surgical gloves. Instructions. In fact, they may be doing it without even realizing. Front Of House. Vacuum rugs.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Restaurant365

MAY 7, 2021

And while this is good news, most restaurant operators are having trouble staffing their restaurants to meet the rising demand for on-site dining. The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. million jobs. million down from February 2020.”

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

KaTom

JUNE 10, 2020

As rainy spring weather turns into sunny summer days and restaurant restrictions put in place during the COVID-19 pandemic begin to lift, there’s a good chance you’ll soon find yourself dining out for the first time in what might feel like years. The Entire Cast During “La Vie Bohème” in RENT (2005).

Dine-in 62

Dine-in Front of House Kitchen Safety Food Order 62

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. This may mean limiting seating per table or reorganizing your dining area to ensure tables are over 6 feet apart. I'm so sorry, I'm not doing that anymore.’ Employee health assessments ???

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Table of Contents. Skills for Your Resume. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

NOVEMBER 3, 2022

Salt & Straw uses an internal communication platform called The Dot. My managers also used code names based on menu items to “rate” female customers. When my friend was 22, she served at a steakhouse that mandated short dresses and heels. She promptly quit. These accounts may not shock you. Not one female chef in that story.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

MAY 31, 2021

All tasks in a restaurant are interconnected. For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

JUNE 8, 2020

states are continuing to mandate complete restaurant dining room shut-downs, the majority of them are engaging in either regional or complete reopenings. ” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Dining Room/Bar.

FOH 202

FOH BOH Front of House Employee Relations 202

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. Had a primary source of income in the restaurant industry for the last year. Experienced a decrease in wages or loss of job on or after March 10, 2020.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Hot Schedules

MAY 21, 2020

How the COVID pandemic forced them to update operations, sanitation, communication and much more. Reopening Lessons from Two Independent Restaurateurs. R ecently, we were fortunate enough to be able to sit down to a virtual chat with two independent restaurant owners who are trying to navigate the re-opening process in the world of COVID.

Back of House 148

Back of House Employee Relations FOH BOH 148

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. It makes choosing the system that is right for you all the more complicated. In this post, we’ll help you narrow down the options. Most successful food businesses are now multi-unit and multi-channel. Here are the top features to look out for to make that happen.

Management 52

Management Management Point of Sale Kitchen Safety 52

Lavu

MARCH 11, 2020

Management can easily schedule shifts, while servers can take orders, process payments, and easily communicate, and customers can enjoy the smooth process. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Among the technology offered today is restaurant management software. .

Management 78

Management Management Cash Management Mobile Ordering 78

Sling

SEPTEMBER 6, 2021

And what better way to greet website visitors than with a warm and inviting image that communicates the story of your business. Do some research into color combinations for restaurants and choose a palette that communicates your business’s message. Building a great online presence is essential to the success of your restaurant.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Apicbase

APRIL 20, 2022

Each restaurant within your franchise will have to replicate your dishes and dining experience using the resources and expertise you provide. Each restaurant within your franchise will have to replicate your dishes and dining experience using the resources and expertise you provide. If it is not, you can tinker with it until it is.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52