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IN PURSUIT OF THE CARROT

Culinary Cues

Measuring how the “carrot rule”, is applied is the job of the coach, manager, or in our case chef. THE LEADER/COACH IMPACT: The leader is responsible for creating the game plan and the learning organization that makes a win possible. THE PLAYER/STAFF MEMBER IMPACT: It was Coach Belichick whose message to players was: “Do your job”.

Coaching 377
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WE EAT WHAT WE ARE AND WE ARE WHAT WE EAT

Culinary Cues

With this in mind, habit changes will not be driven by one sector, but rather through a unified effort including doctors, dietitians, cooks and chefs, family, marketers, and what Kennedy refers to as a “tribe of food coaches”. The “coach” would be, as she puts it: “the liaison between the doctor and the patient.

Coaching 354
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The Perfect Recruiting Plan

Embrace the Suck

We love to throw around the word “hospitality” in reference to our guests in this industry. I have a rule that all my coaching clients must follow: 100% Thank U’s. This goes back to embracing what “hospitality” really means: you’re the host to others’ experiences. Does that mean more money?

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THE MISUNDERSTOOD CHEF

Culinary Cues

Great food is every chef’s goal, inspired guests is a highly desired outcome, charged up cooks and a team in total sync is the chef’s calling card, and financial success is something that every chef is fully cognizant of, but this can only happen when chefs are able to focus on what they have been coached to do.

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THE IRREFUTABLE LAWS OF BEING A CHEF

Culinary Cues

The chef must be the coach who recognizes strengths and weaknesses and builds consensus around common goals so that the machine works properly. [] A Teacher and a Trainer. THE LAW: Look to the chef to see how the kitchen will act. It is the chef’s responsibility to set the standard for others to follow. [] A Team Builder.

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CLOSING THE RINGS OF THE TOTAL RESTAURANT EXPERIENCE

Culinary Cues

An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Are we promoting the subtle background noise of sizzling steaks, a few dings from pots and pans, and the expeditor calmly coaching the team of line cooks? What about the sounds of the kitchen?

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Why Do So Many Restaurants STILL Suck? It’s Their Culture

Embrace the Suck

When I am coaching a client, I love to sit in the dining room and just listen. Yes, I make a lot of movie references! I always give the same answer even after 12 years as The Restaurant Coach. Go sit in your restaurant for an hour with your eyes closed and just listen. What do you hear? Deal with it. Culture is the Holy Grail.

Coaching 235