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Bridging the Gap: Integrating Legal and Insurance Considerations into Restaurant Cybersecurity Response

Modern Restaurant Management

Brands (owner of KFC, Taco Bell, and Pizza Hut) suffered a ransomware attack that forced the closure of approximately 300 restaurants in the UK and exposed personal information of hundreds of thousands of employees. Many reservation systems collect extensive personal information that could create significant liability if breached.

Insurance 282
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Best Practices for Handling a Data Breach

Modern Restaurant Management

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

With so many people leaving the industry, restaurants stepped up—raising wages, creating new opportunities, and doubling down on the employee experience. Much of that confidence comes from focusing on stronger employee benefits—like mental health support—and rising wages.

2025 419
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Why Your Restaurant Should Prioritize Order Accuracy

Modern Restaurant Management

Or employees haven’t been properly (and regularly) trained. Increased waste (and related costs ). Inaccuracy leads to more waste and related expenses since your team will need to toss the incorrect order and remake it correctly. All too often, restaurants are fumbling on that basic principle. Shift that mindset.

Ordering 562
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Is Your Ghost Kitchen Haunted by Food Safety Breaches?

Modern Restaurant Management

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.

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Four Ways to Streamline Reopening Procedures for Restaurants

Modern Restaurant Management

Employee well-being. ServeSafe and food handler certification. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance.

FOH 507
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Managing Risk and Protecting Your Brand

Modern Restaurant Management

Following government recommendations is always required but going the extra mile by providing a positive culture with purpose can help your employees feel more invested in protecting customers and your business. When employees feel safe, informed, and engaged, then customers will feel safe. Invest in Software Solutions.