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You Would Like Fries with That: Enabling the Next-Generation of Drive-Thru

Modern Restaurant Management

Restaurants are serving guests who are more digitally enabled than ever before. They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. Drive-Thrus Ripe for Innovation. This way, operators can create highly personalized, almost predictive, guest experiences.

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MRM EXCLUSIVE: Recession, Resilience and the Eventual Restaurant Industry Recovery

Modern Restaurant Management

Restaurateurs who are able to innovate their offerings and cater to both delivery and in-person needs will be in the opportune position to survive this moment of despair in the industry. First, a pivot to e-commerce sales helped to facilitate online orders, deliveries, and curbside pick-up. Dining in the Post-COVID Era.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 215
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Order accuracy and speed top list of what consumers want. Text ordering. More money spent at the drive-thru. In-Store Pickups.

2021 189
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The 5 Biggest Restaurant Food Trends to Watch in 2021

Goliath Consulting

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. With the rising popularity of mobile ordering, carry-out, and curbside pick-up, operators will have to engage the customers in the digital space.

2021 114
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Delivery For Restaurants: What Operators Need to Know Now

Black Box Intelligence

If servers are tasked with handling delivery orders, that can cut into their tips. If bartenders are tasked with handling delivery orders, that can cause drink service to slip. For that reason, some restaurants have hired a dedicated worker to handle to-go or delivery orders. Commissions range from 15-30%. Request a demo here.

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MRM Research Roundup: Catering, Kiosks, Tipping and Dry January

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 100