Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 211

2024 Loyalty Program Cash Management Customer Experience 211

Focus POS

FEBRUARY 26, 2020

New App from Focus POS Provides Focus When and Where You Need It. San Antonio, TX — February 26, 2020 — Focus POS, a leading provider of restaurant point of sale software, has just released its innovative FocusON mobile order and mobile payment app. About Focus POS. That’s why FocusON is so useful.

Mobile Ordering 78

Mobile Ordering POS Ordering Point of Sale 78

Modern Restaurant Management

JANUARY 27, 2020

There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app. Heads-up customer displays to show real-time order estimates across all channels. Grubhub Ultimate in action at Taheni Grill in New York City. Kitchen display system (KDS). "Diners

Catering 108

Catering Mobile Ordering Customer Service Leadership 108

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Clover - Restaurants

MAY 30, 2024

Figuring out which opportunities are right for your eatery can help increase profitability and bring in new customers. Any business that successfully launches new revenue streams can benefit from increased profit, new customers, and a financial safety net in case something goes wrong. Here’s where to start.

Merchandise 52

Merchandise Catering Kitchen Safety Inventory 52

Modern Restaurant Management

SEPTEMBER 22, 2022

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.

Technology 176

Technology Dietary Restrictions Mobile Ordering Point of Sale 176

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

FEBRUARY 28, 2024

These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences. Despite the challenges each sector may face, the end goal remains the same – to create a dining experience that resonates with patrons long after they’ve left the table.

Fast Casual 114

Fast Casual Fine Dining Customer Service Casual 114

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully. Experiential Dining The dining experience is becoming as important as the food itself.

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2024 Technology Menu Mobile Ordering 52

BNG Point of Sale

OCTOBER 15, 2021

Advantages of POS System for Retail. POS System Advantages And Benefits For Retail Stores. A POS helps retailers save time and money and allows them to focus on their customers. A POS helps retailers save time and money and allows them to focus on their customers.

Retail 52

Retail POS Cash Management Point of Sale 52

The Restaurant Times

FEBRUARY 19, 2022

Pizza restaurant software can help you establish a strong customer base, keep track of your performance, and increase revenue. Selling pizza almost always necessitates a high level of order customization, and delivery is especially important for many pizza restaurants. Features To Look For In A Pizza POS Software .

POS 52

POS 2022 Loyalty Program Point of Sale 52

The Restaurant Times

AUGUST 30, 2022

One such new-age technology is the restaurant point of sale (POS) system. However, you must choose the ideal POS system with the right features to help you run your restaurant better and generate healthier ROI. What is a Restaurant POS System? How does a Restaurant POS System work? Cloud Technology.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Lavu

DECEMBER 4, 2019

But how about booking catering gigs? With a reliable Food Truck POS , you have the luxury of putting your food truck in front of new customers in different neighborhoods every day. Here are three ways to book new catering gigs for your food truck: 1. Don’t let your site scare off customers. Update Your Website.

Food Truck 78

Food Truck Catering Book Social Media 78

Modern Restaurant Management

NOVEMBER 13, 2023

As point-of-sale (POS) platforms exit the startup stage and developers begin looking for ways to generate increased revenue, many are turning toward processing fees for using their software. Added fees are a practice that can prey on unfamiliarity with POS platforms and the uncertainty left in the wake of COVID-19.

Point of Sale 120

Point of Sale POS Back of House Customer Service 120

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Upgrade your outdoor dining experience Summer is synonymous with outdoor dining. We can help.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

The Restaurant Times

OCTOBER 12, 2021

Therefore, you need a sound restaurant POS system for better labor management. This article highlights the ways a restaurant POS software can help manage your restaurant’s staff in a better way. . 7 Ways To Manage Labor With A Restaurant POS System. A restaurant POS gives you control over your staff as well.

POS 52

POS Management Management Front of House 52

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 184

Online Ordering Point of Sale Website Management Inventory 184

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 190

2024 Fast Casual Insurance Food Safety 190

7 Shifts

OCTOBER 31, 2023

It’s frustrating when the customer service rep doesn’t understand the system or tries to shift the blame onto a third party. It has been an amazing experience from beginning to end. One of the most impressive aspects of 7shifts is the customer service availability. 7shifts also integrates with many POS and accounting software.

Customer Service 222

Customer Service Information Pricing Insurance 222

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Making Your Resume Stand Out. Cross-contamination. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S

2024 196

2024 Online Ordering Website Management 2023 196

Open for Business

MAY 9, 2024

From transforming your space into an outdoor retreat to making the most of occasions like Father’s Day and Pride Month, there are several ways to elevate your dining experience, attract new guests, and boost your bottom line this season. Engage customers with mouth-watering photos, behind-the-scenes glimpses, and seasonal deals.

Seasonal Menu 78

Seasonal Menu Social Media Outdoor Email Marketing 78

Modern Restaurant Management

DECEMBER 30, 2020

The most popular day of the week for online ordering is Friday, with Mother’s Day 2020 coming out on top as the most popular holiday for online catering orders. Beyond individual orders, meal kits saw a surge of popularity as at-home diners looked to create interactive dining experiences while social distancing. percent and 17.9

2020 197

2020 Merchandise Retail Point of Sale 197

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 187

2023 Loyalty Program Mobile Ordering Consumer Goods 187

Focus POS

DECEMBER 22, 2021

Additionally ordering online is always an option to customers with an internet connected device, offers them a higher level of convenience, and it helps restaurants reach a much larger audience. Look for loyalty program software that integrates with your POS system, allowing you to collect important data points from your customers.

Management 146

Management Management Loyalty Program Online Ordering 146

Veloce POS Blog

AUGUST 10, 2023

Discover how VelPay by Veloce addresses major issues in the hospitality and catering industry. By simplifying processes, eliminating double entry errors, and speeding up order processing, VelPay helps restaurants deliver a better customer experience while increasing their profitability.

Sustainability 52

Sustainability Hospitality POS Catering 52

7 Shifts

DECEMBER 18, 2019

Have a look at your restaurant POS analytics to determine what your best sellers are and see if you can create a quick and easy to-go version. Create a fixed-price ‘Mix and Match’ menu with soups, salads, and sandwiches for customers to choose from. (If If you’re stuck on how to price, $9.95 is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 224

Mobile Ordering Online Ordering Consumer Goods Customer Experience 224

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Improve Customer Experience : Repeat customers are the backbone of a restaurant business.

Front of House 197

Front of House Mobile Ordering Loyalty Program Back of House 197

7 Shifts

JANUARY 23, 2020

Create an experience. Ace, Trails End Catering. What will your atmosphere and experience be? Answering these questions will help you build out your business plan with everything you’ll need to deliver your unique concept and experience to local diners. Frenchy, Westwood Catering. Katy, Cartago. Reward them.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

AUGUST 25, 2020

However, for many states and cities in climates that experience a full four seasons of weather, cooler weather is fast approaching and with it, another chance to make operational changes. This can be similar to catering; however, the customer picks up the food rather than have it delivered. Then, work to fill those gaps.

Seasonal Menu 191

Seasonal Menu Outdoor Catering Customer Service 191

Focus POS

APRIL 14, 2020

Here are a few things the most successful restaurants have in common: Satisfying Customer Experiences. This may sound like another obvious answer, but what goes into a satisfying customer experience changes as customer expectations evolve. These services also provide an extra stream of revenue to restaurants.

Point of Sale 129

Point of Sale Loyalty Program Customer Service Customer Experience 129

Modern Restaurant Management

DECEMBER 13, 2019

Flip’d by IHOP is different than the sit-down experience guests have come to expect and enjoy at IHOP for more than 60 years. Catering will also be available with guests choosing large servings of Build Your Own Pancake Bowls, breakfast sandwiches, a Burger Bar and more. Ordermark Adds Head of Innovation.

Mobile Ordering 90

Mobile Ordering Catering POS Customer Experience 90

Mad Mobile

FEBRUARY 5, 2024

43% of operators choose POS systems like tablets for functionality Tablet systems alleviate restaurant turnover Conquering the dinner rush with faster ordering Reduced walkouts with 3X faster service More easily satisfy picky preferences with menu mods The menu. In the restaurant business, the tool that does it best are tablet POS systems.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

OneDine

SEPTEMBER 5, 2023

As the restaurant industry continues to evolve, the adoption of server tablets has become a game-changer, enhancing the dining experience for both patrons and staff. Seamless POS Integration OneDine OTG takes the hassle out of implementation by seamlessly integrating into your existing POS database.

Mobile Ordering 52

Mobile Ordering POS Customer Experience Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

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2023 Loyalty Program Mobile Ordering Customer Experience 193