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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
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Restaurant Workforce Research: Reflecting on 2024 and Optimizing for 2025

Modern Restaurant Management

There may be many reasons for this, including the fact that QSRs' fast, casual, and affordable nature may appeal to younger generations and individuals whose eating habits have changed post-pandemic. Thirty percent of respondents named recruiting their top challenge, while 27 percent said retention was.

2025 474
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MRM Research Roundup: Holiday Spending, Franchise Optimism, and Pickle Energy

Modern Restaurant Management

Restaurant leaders expect waves in the year ahead, with 32 percent pinning recruitment and retention as their top challenge, 27 percent most concerned about rising food costs, and 21 percent flagging sales volume as the main hurdle. It turns out they might be heading to their nearest 7-11.

Franchise 221
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MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

Modern Restaurant Management

Labor Cost Management : Instead of cutting staff, 68 percent of restaurants have embraced cross-training as the top labor cost management strategy. Savvy operators have realized that cross-training team members and leveraging technology reduces labor costs and enhances the overall guest experience — a win-win across the board.”

Pricing 251
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Newk's, Beans & Brews, The Dead Rabbit and more make moves to bolster leadership

Restaurant Business

A celebrity chef in Ireland and author, Moriarty will shape the group’s food program, and will assist in recruiting a dedicated executive chef. A classically trained chef, McIntyre will help shape the evolution of the chain’s menu, as well as sourcing ingredients, optimizing vendor relationships and streamlining inventory.

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Restaurant Staffing Crisis Solutions: Experts Weigh In

Modern Restaurant Management

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly. Be open that you might not need to fill the same exact job.

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Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. Learn About Fast-Casual Dining. NAB Acquires SALIDO.