Remove Casual Remove Fine Dining Remove Tip Distribution
article thumbnail

MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Additionally, customer satisfaction with full-service restaurants varies significantly depending on the type of purchase experience (dine in, carry out, or delivery). At the same time, U.S.

article thumbnail

The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. Find the full guide to restaurant tip outs here. Tip Out Methods and Systems. Tip Out Methods and Systems. Who receives tips. Even tip splitting.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Cost of B-ing Good

Modern Restaurant Management

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list.

article thumbnail

5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Wealth Distribution: 80% of wealth is often held by 20% of the population. Servers or managers can casually inquire, How was everything today?

2025 195
article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. In 2024, we’ll continue to see growth in the payroll segment.

2024 539
article thumbnail

State of the Industry and More Restaurant Research

Modern Restaurant Management

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508
article thumbnail

What to Include in Your Restaurant Employee Handbook

7 Shifts

First, you need to include their pay and how they will be paid, as well as your overtime and tips policies. Before you distribute your restaurant employee handbook, have a lawyer—preferably one who specializes in employment law or restaurants—go through it and ensure your best interests are protected.