Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Implement New Technology. The more you can integrate the better.

Customer Experience 238

Customer Experience Fast Casual Customer Service Mobile Ordering 238

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. Technology has clearly played a huge role in restaurant modernization, especially in light of the pandemic.

Online Ordering 180

Online Ordering Point of Sale Management Management 180

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Foodable

MARCH 3, 2021

The Fast Casual Global virtual event features the rising stars, executives, and innovators in the fast casual restaurant sector. This event series will present some of the most sought after research and insights driving fast casual restaurant business growth and innovation.

Fast Casual 52

Fast Casual Casual Fine Dining Technology 52

Modern Restaurant Management

APRIL 9, 2020

Against a backdrop of rapidly changing customer demands and rising costs, technology has become more than a mere necessity for restaurants to adopt. Since 2006, Tender Greens had established its presence as a go-to fine-casual restaurant that offers more than a meal.

Innovation 175

Innovation Management Management Fine Dining 175

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Rely on Technology to Increase Operational Efficiency. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers.

2022 183

2022 Hospitality Loyalty Program Point of Sale 183

Foodable

JUNE 19, 2020

Barron and McEnery explore the potential changes coming to the casual dining sector, and consider the manner in which guest service may evolve to meet those new needs. Do you expect most casual dining operators to be able to survive the slow reopening process? Casual and fine dining restaurants will likely be hit hard.

Guest Recovery 52

Guest Recovery Casual Dine-in Fine Dining 52

Modern Restaurant Management

OCTOBER 12, 2020

How to improve customer experience, capitalize on new opportunities, and implement innovative technologies. Here are the tips three leading industry leaders have for improving customer experience, capitalizing on new opportunities, and incorporating innovative technology: 1. Implement Innovative Technology. They are thriving.

Customer Experience 212

Customer Experience Fine Dining Mobile Ordering Innovation 212

Modern Restaurant Management

MAY 24, 2022

Rising advancements in mobile app development technologies will also boost the preference for mobile-payment solutions.

Marketing 198

Marketing Loyalty Program Fast Casual Coupons 198

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. casual dining vs. fine dining). Ways to Improve Your Restaurant Table Turnover Rate with Technology 1.

Seating 173

Seating Mobile Ordering Customer Service Online Ordering 173

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 122

Fast Casual Front of House Fine Dining Mobile Ordering 122

MadMobile

AUGUST 11, 2022

From cafes to fine dining, your restaurant concept is the roadmap to the details of your new business. To answer this, it’s essential to know the most popular types of restaurants and the technology needed to accompany them. Fast Casual A fast-casual restaurant concept is the perfect blend of fast food and casual dining.

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Modern Restaurant Management

MAY 24, 2022

Rising advancements in mobile app development technologies will also boost the preference for mobile-payment solutions.

Marketing 174

Marketing Loyalty Program Fast Casual Coupons 174

Goliath Consulting

APRIL 28, 2022

Over the past few years, restaurants from all over the world have been incorporating different types of technology and new changes. However, hybrid restaurants allow for restaurant owners to use multi-functional furniture and dividers to separate their market and dining area as they please. What is a hybrid restaurant? Multipurpose.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

Mad Mobile

FEBRUARY 5, 2024

In fact, surveys show that 56% of people dine out at least twice a week! You won’t need a central POS terminal taking up room in your dining area. On top of that, service moves at a much quicker pace than dine-in establishments. Times are tough for restaurants of every size. It’s not that there aren’t enough diners.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Modern Restaurant Management

MARCH 25, 2021

Pay-at-the-table proved its value through the pandemic and breathed new life into old technology like QR codes. By delivering on customers’ expectations for this type of technology, operators are able to offer the best-possible customer experience (CX). However, while an investment, this technology can yield substantial payoffs.

Customer Experience 193

Customer Experience Customer Service Point of Sale Fast Casual 193

The Rail

MAY 15, 2024

As a result, the demand for quick and convenient dining options has been met. Understanding the Counter Service Restaurant Concept Counter service restaurants , also known as quick service restaurants (QSR) or fast-casual spots, offer a quick and convenient meal without the full-on fanciness of a traditional table service restaurant.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

7 Shifts

SEPTEMBER 16, 2021

It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Using Technology to Run Multiple Locations. Switching from a fast-casual concept to fine dining can allow for a nice change of pace. Table of Contents.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

DECEMBER 4, 2019

What’s on our collective horizon for the future of dining? Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Lifestyle Technologies.

Fast Casual 139

Fast Casual Customer Experience Point of Sale Fine Dining 139

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. After two months, they reopened with just the four main co-founders running the operation. It's the future to me, and we all have to accept it.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

MAY 12, 2023

This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. I wanted their home to feel like my dining room. There is so much talk about how technology is helping personalize the guest journey. I love technology! You should never stop connecting locally.

Franchise 98

Franchise Franchising Customer Service Fast Casual 98

The Rail

JANUARY 19, 2023

By Indiana Lee, Contributor Technology seems to have its hand in every industry, elevating and modernizing businesses left and right. A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses. But let’s talk specifically about the food industry.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Black Box Intelligence

SEPTEMBER 21, 2021

Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Family dining restaurants have average guest checks below $15. Fine dining.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

Open for Business

MAY 19, 2023

The point of a business plan is to show that you’ve done your homework,” says Charles Bililies, owner of Souvla , a fine casual Greek restaurant in San Francisco that has received national acclaim since opening in the spring of 2014. Specify whether the restaurant will be fine dining or more casual.

Fine Dining 147

Fine Dining Front of House Design Document 147

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. However, every restaurant category needs to discover the most effective approach to utilize digital ordering technology. Source: Restaurant & Cafe. Personalize The Customer Experience .

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Foodable

SEPTEMBER 11, 2020

Barron describes how Starbucks may have a leg up on other businesses due to its pre-COVID technology investments. Three Key Points: The last six months have accelerated restaurant technology adoption at a speed never before seen in the industry. This may have a trickle-down effect for the casual and fine dining sectors.

Guest Recovery 63

Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

The Restaurant Times

SEPTEMBER 22, 2021

Before Covid-19, there was a distinct divide between delivery centric focussed and dine-in brands. Technology Will Enable Growth. Cloud kitchens are a technology first play, which means that serving good food is essential for a cloud kitchen business; however, understanding customers is even more critical for their long-term growth.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

Modern Restaurant Management

JANUARY 16, 2020

With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. So, in an era where various aspects of our lives are improved by technology, why can’t it also help restaurants be more efficient? Labor Wars.

2019 169

2019 2020 Employee Relations 2030 169

The Restaurant Group

JANUARY 12, 2021

Sure, restaurant layout and footprints have shrunk considerably, but this means that you won’t need a lot of space to provide a dining experience that delights your patrons and keeps them coming back for more. Even existing full-service restaurants are making their takeout areas bigger while shrinking the dining halls.

Design 78

Design Fine Dining Fast Casual Customer Experience 78

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Restaurant technology. Tell investors what technology you plan on using to run your business—and not just the POS (point of sale). you'll use, and what makes your new business special.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. ” The State of Casual Dining. diners, ages 18+, who dined out at least once per week prior to the pandemic.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Can't touch this.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

EATER

DECEMBER 13, 2021

At some fast-casual places you could order from a tablet at your table, never speaking to a server, and apps let you order your Starbucks on the go and have it waiting when you arrive. The technology is there for the QR code to provide not just a menu, but an entire ordering system. But he also sees adoption in fine dining.

Fast Casual 103

Fast Casual Customer Service Reservations Fine Dining 103

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Partnering a Fine Dining Experience with a Take-Out Option.

Fine Dining 243

Fine Dining Online Ordering Dine-in 2007 243

Future Food

JUNE 27, 2023

The internal communities of our workplaces and assets can look out and connect with visitors and communities with a fine-grained F&B retail strategy to meet the needs of occupants and visitors with a diverse range of food and beverage options, catering to different tastes, dietary preferences, and cultural backgrounds.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Restaurant Clicks

NOVEMBER 19, 2021

The need for private dining for small to large groups is vital in a city the size of Jacksonville. Restaurants with private dining spaces are great places to hold events and celebrate special occasions or work parties. We have compiled a comprehensive list of the seventeen best private dining rooms in Jacksonville, Florida.

Dine-in 117

Dine-in Seasonal Menu Reservations Website Management 117