7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 16, 2021

In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products.

Fast Casual 121

Fast Casual Front of House Fine Dining Mobile Ordering 121

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The increasing threat of fraud, especially through spoofing, is also anticipated to drive the widespread adoption of secure mobile payment methods in the future.

2023 189

2023 Loyalty Program Mobile Ordering Consumer Goods 189

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 184

2021 Loyalty Program Coupons Fast Casual 184

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 211

Mobile Ordering Front of House Fast Casual Customer Service 211

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 132

Fast Casual Food Safety Loyalty Program Customer Experience 132

Foodable

AUGUST 7, 2020

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Barron and Toth discuss how technology is changing the landscape of fast casual.

Fast Casual 106

Fast Casual Casual Ordering Mobile Ordering 106

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Future Food

JUNE 27, 2023

Source] Food and hospitality can play an active and substantial role in the personality of a commercial property or office building, infusing the ground floor with a vibrancy and function beyond the beige security check point, offering spaces that allow tenants and visitors to meet, create and participate.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 4, 2019

Customer-led Ordering and Payment. Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Want a lightning-fast grab-and-go experience?

Fast Casual 137

Fast Casual Customer Experience Point of Sale Fine Dining 137

Qu

MARCH 16, 2023

Talking heads can predict a brave new world or warn of gloom and doom, but if you’re interested in the issues that will actually affect the restaurant industry, it’s best to go to the source: senior leaders from the actual brands that populate the space. In addition, QSR growth is expected to outperform fast casual.

2023 52

2023 Fast Casual Point of Sale Technology 52

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. You can also be sure that you're not under ordering, which may force you to ‘86 a top menu item and leave customers upset in the process. To calculate sales per labor hour, you need the following: Total revenue, from all sources. Pizza: 31.3%.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 169

2020 Fast Casual Point of Sale Online Ordering 169

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Forecasts: Summer (in ranking order).

2020 160

2020 Mobile Ordering Point of Sale Fast Casual 160

Modern Restaurant Management

APRIL 20, 2021

Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on. In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. ” Optimism Is Returning.

2021 183

2021 Online Ordering Mobile Ordering Guest Recovery 183

Modern Restaurant Management

SEPTEMBER 17, 2020

Here's what they found: The average American is ordering 2.4 takeout orders each week – and spending $67 per week. Local and small business support has increased during Covid-19 with 59 percent of Americans ordering more from local restaurants instead of large chains. This is followed by mac and cheese (24 percent).

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. On the other hand, fast food restaurants are on the rise , with 0.8% Toast , 2023) 58% of operators said that rising inventory costs was their number one source of financial strain in 2023. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Foodable

JULY 17, 2020

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Orders through the kiosks inside the restaurant is about 60 percent of our sales.

Fast Casual 52

Fast Casual Casual Mobile Ordering 2012 52

Modern Restaurant Management

JULY 20, 2021

Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent). COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. ” The State of Casual Dining. Check values up.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery.

2020 156

2020 Fast Casual Food Safety Guest Recovery 156

LevelUp

OCTOBER 14, 2019

Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 176

2022 Food Supply Back of House Kitchen Safety 176

The Restaurant Times

MAY 31, 2021

Ordering Ease. A prominent feature to look for in restaurant management software is the ordering system. A robust restaurant management software accelerates and automates the entire billing process and ensures secure order taking. Source: Voolsy Screen. Supports Mobility Features. Integrated Customer Database.

POS 52

POS Mobile Ordering Inventory Online Ordering 52

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Our outlook for 2021 is optimistic.

2021 179

2021 Kitchen Safety Food Safety Mobile Ordering 179

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. In 2022, Just Salad will expand its award-winning Reusable Bowl Program to digital orders and offer participating customers loyalty rewards in its mobile app, further encouraging sustainable eating on the go.

Franchise 197

Franchise Franchising Fast Casual Point of Sale 197

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. Looking at data sources that include foot traffic data and credit card translation data, the paper analyzes restaurant demand in every county in the U.S. percent demand decline.

Loyalty Program 115

Loyalty Program Fast Casual Online Ordering Consumer Goods 115

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 119

Franchise Franchising Loyalty Program Kitchen Safety 119

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 120

2021 Loyalty Program Mobile Ordering Consumer Goods 120

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. and internationally.

Fast Casual 100

Fast Casual Customer Service Online Ordering Employee Relations 100

7 Shifts

APRIL 26, 2023

We had traditionally sit-down and quick-serve, and then fast-casual kind of birthed in the middle. The way that we stay in front of those particular arenas is to continue to have engaging mobile app experiences coupled with an elevated in-store experience. And we have not yet felt that here at 7 Leaves.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

The Restaurant Times

DECEMBER 21, 2020

Ordering Ease. A prominent feature to look for in a restaurant management software is the ordering system. A robust restaurant management software accelerates and automates the entire billing process and ensures secure order taking. Supports Mobility Features. Generates Detailed Reports. Integrated Customer Database.

POS 52

POS Mobile Ordering Cash Management Inventory 52

Modern Restaurant Management

JANUARY 31, 2020

The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Fast-food restaurants also took a hit, down 1.5 Delivery and To-Go orders are up 14 percent. Ethical Sourcing : Food labels go beyond nutritional information. points), food trucks (up 3.5

2020 157

2020 Loyalty Program Point of Sale 2019 157