Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. Higher job satisfaction helps ease employee turnover, easing the ongoing battle of labor. In today’s competitive restaurant industry, delivering exceptional service is more important than ever.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Fast casual restaurants. Casual dining restaurants.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Can't touch this.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

Modern Restaurant Management

JANUARY 16, 2020

With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches.

2019 157

2019 2020 Employee Relations 2030 157

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. Looking ahead, we’re focused on strategic, measured expansion and growing profitability.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year.

2022 173

2022 Food Supply Back of House Kitchen Safety 173

The Rail

JANUARY 19, 2023

By Indiana Lee, Contributor Technology seems to have its hand in every industry, elevating and modernizing businesses left and right. Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. But let’s talk specifically about the food industry.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Modern Restaurant Management

APRIL 1, 2020

Cash has its advantages, and with the right technology and processes, QSRs can improve their cash operations while allowing their customers to pay for purchases the good old-fashioned way: with money. Paying with cash also enables face-to-face interaction between patrons and restaurant employees, a benefit that contactless payments lack.

Cash Management 134

Cash Management Mobile Ordering Fast Casual Employee Relations 134

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs are most popular for fast food. Fast Casual.

2021 135

2021 Fast Casual Mobile Ordering Social Media 135

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 194

Franchise Franchising Fast Casual Point of Sale 194

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. With Gen Z hitting the job market, restaurants will increasingly communicate with employees and customers via messaging versus calling.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 167

2020 Fast Casual Point of Sale Online Ordering 167

Modern Restaurant Management

DECEMBER 21, 2020

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Lavu

MARCH 27, 2020

Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. Fortunately for modern restaurant owners, technology has greatly advanced the restaurant management landscape. What Restaurant Customers Think of Technology.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. ” “SALIDO has gone to great lengths to incorporate our team’s feedback and ensure they can support EATALY’s complex hospitality technology needs,” said EATALY co-founder and CFO Adam Saper.

Fast Casual 123

Fast Casual Casual Menu Mobile Ordering 123

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. The fast food industry ranked sixth out of the 15 industries studied in MBLM’s Brand Intimacy 2020 Study , which is the largest study of brands based on emotions.

2020 154

2020 Mobile Ordering Point of Sale Fast Casual 154

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. This 2020 restaurant trend is likely related to a few things – a shift to working from home, a preference for foods that have not been prepared or touched by someone else, and wider availability of grocery delivery services.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. ” Naf Naf Expands in Dallas Area. . " Pielogy Expands in Ohio. Saladworks in 2020.

Franchise 197

Franchise Franchising 2020 2021 197

Modern Restaurant Management

JANUARY 15, 2020

The best performing segments during Q4 (and those that achieved positive same-store sales growth) were family dining, fine dining and upscale casual. Upscale casual also achieved positive sales growth during Q4 but experienced a small dip in sales for the entire year compared with 2018. Looking Ahead.

2020 91

2020 Point of Sale Online Ordering Consumer Goods 91

Modern Restaurant Management

DECEMBER 17, 2020

Service-related mentions became more positive by 6.0 And it is relevant to mention that this is not driven by fine dining or even upscale casual. Steak was the most mentioned menu item in casual dining when describing a positive food experience. percentage points compared to the same month in 2019.

2020 162

2020 Point of Sale Consumer Goods Seasonal Menu 162

Restaurant365

JULY 8, 2021

” In addition, across all major segments, from fine dining to quick service restaurants to fast casual, owners and operators reported that “off-premises dining represents a larger proportion of sales than it did pre-coronavirus.” ” In fact, P.F. Is off-premise dining here to stay? Track Your Labor Costs.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

FEBRUARY 27, 2020

We expect this year will see growth in off-premises options, technology that streamlines operations, and more restaurants that are talking about their increased sustainable and eco-friendly practices.” This opens channels of opportunity and growth in food, beverage, and technology. Employment opportunities abound.

2020 153

2020 Influencer Point of Sale Food Safety 153

Aaron Allen & Associates

MAY 26, 2021

COVID accelerated shifts that were going on for quite some time affecting the supply chain and restaurant suppliers including food distributors, service companies, technology, equipment, and more. . Between 2015 and 2017, Chipotle had a series of foodborne illness outbreaks related to compromised food safety. in market cap. Sanitation.

Food Supply 59

Food Supply Food Safety Equipment Supplies 59

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Finding and retaining employees remain among the biggest obstacles operators struggle with. Fine and Family Dining Hurt by Holiday Shift. First, at 2.1

2019 96

2019 Compost Mobile Ordering Point of Sale 96

Aaron Allen & Associates

FEBRUARY 4, 2020

Foodservice has significant growth potential and is relatively “recession-proof” (after all, people will always eat), though increased saturation and ensuing consumer trends have resulted in plenty of companies — particularly casual dining operators — struggling. January 12, 2019. It’s a fascinating time for restaurants around the world.

2020 98

2020 Franchise Franchising 2018 98

Modern Restaurant Management

OCTOBER 23, 2019

Dirty Fingers – transforming the fast food game with elevated burgers, hot dogs, wings, fries and more. Lavu opened its platform to help their clients stay agile relative to accessing and leveraging third party restaurant technology by partnering with Omnivore, a universal POS connection for third-party restaurant apps.

Point of Sale 69

Point of Sale Customer Experience Customer Service Front of House 69

Apicbase

APRIL 5, 2022

As a result, you can scale your business fast while reducing liabilities. Restaurant franchising has been around since the 1920s, used mainly by fast-food chains like McDonald’s, KFC, and Taco Bell. 2 You’ll be able to grow your brand fast and efficiently. 5 You’ll gain highly-motivated business partners.

Franchise 52

Franchise Franchising Food License 52

Modern Restaurant Management

MARCH 24, 2020

Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company. The transaction marks the addition of the first fast-casual concept to Yum! UV light is currently used in many food-related applications and is considered safe for food use.

Food Supply 84

Food Supply Kitchen Safety Cash Management Food Safety 84

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 208

Mobile Ordering Front of House Fast Casual Customer Service 208

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. Additional technology services, like ordering tablets in the drive-thru, became imperative, and the brand made the move to include them for all new openings. Pieology in China.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Restaurant365

FEBRUARY 18, 2022

According to the National Restaurant Association’s recently published State of the Restaurant Industry, the percentage breakdown of operators who plan on investing in back-of-the-house technology in 2022 are as follows: Family dining – 30%. Casual dining – 28%. Fast casual – 26%. Fine dining – 28%. Quickservice – 29%.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Modern Restaurant Management

DECEMBER 21, 2022

A tightly integrated technology strategy will be key to workplace satisfaction and profitability. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. For part two, click here.

2023 157

2023 Loyalty Program Fast Casual Customer Experience 157

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. Our employee turnover last year was only 17% - one seven - in an industry that has 100 to 200% year-over-year turnover. So the exact process was this - it involved zero technology.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association.

Online Ordering 121

Online Ordering Ordering 2024 Hiring 121

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K. In the U.K.,

2020 150

2020 Fast Casual Food Safety Guest Recovery 150

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. On the other hand, fast food restaurants are on the rise , with 0.8% TechCrunch , 2022) Within this gap, the part related to food waste technology —despite an increase of 30% between 2020 and 2021— is estimated to be $14 billion per year. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52