Qu

APRIL 24, 2023

Implementing more nimble, digital-forward technology is no longer “nice to have” for quick serve and fast-casual restaurants. Crawford mused on the imbalance between leadership and store operators. In the traditional balance of power, leadership has all the decision-making power but none of the information.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 24, 2021

Most recently, Michele served as Regional Vice President, South Region of On The Border Mexican Grill & Cantina where she was responsible for leading operations of 39 casual dining Mexican restaurants operating in Texas, Kansas, Tennessee, Arkansas and Oklahoma. and Brinker International, Inc.

Franchise 165

Franchise Franchising Loyalty Program 2022 165

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Restaurant Clicks

DECEMBER 6, 2021

This small, intimate sushi bar offers two-hour time slots to enjoy a long, multi-course menu of sushi made to order. You can order from an a la carte menu or choose the pre-fixe Chef’s Tasting Menu served family-style for group dining. Order Online. Order Online. VegeNation.

Fine Dining 134

Fine Dining Reservations Hotels Seasonal Menu 134

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. ” Fazoli’s off-premise initiatives and upgrades continue to evolve, and Fazoli’s loyalty guests can order and receive the brand’s delicious Italian fare, served exactly how they want it, when they want it.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. . Chowdhury will continue to support SALIDO as a strategic advisor to NAB founder and CEO Marc Gardner.

Fast Casual 128

Fast Casual Casual Menu Mobile Ordering 128

Modern Restaurant Management

DECEMBER 12, 2019

A detailed look at Salata’s restaurant design and layout. The introduction of the franchising microsite follows a number of brand milestones for Salata in 2019, including: The debut of a new restaurant design (February). ” Perfectly Designed Pizza Hut. Financial requirements. A rebrand (June). " Karamo Brown.

Franchise 92

Franchise Franchising Loyalty Program Book 92

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 117

Food Truck Customer Service Customer Experience Front of House 117

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 154

2020 Guest Recovery Kitchen Safety Online Ordering 154

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 178

Franchise Franchising Leadership Beverage 178

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchise 185

Franchise Franchising Fast Casual Loyalty Program 185

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 109

Catering Mobile Ordering Customer Service Leadership 109

Modern Restaurant Management

DECEMBER 9, 2019

Best Restaurant Design: Tao NYC. Best Restaurant Design: Yamashiro. Best Restaurant Design: WHITECHAPEL. Best Restaurant Design: Chicago Magic Lounge. Best Restaurant Design: Saffron NOLA. Best Seafood Restaurant: Upstate. Best Middle Eastern Restaurant: Cafe Mogador. Restaurant of The Year: Amélie.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 177

Franchise Franchising Food Fast Casual 177

Modern Restaurant Management

AUGUST 25, 2021

In today’s competitive market of fast casual chicken concepts, our brand has continued to differentiate itself with our made-from-scratch food and our hospitable atmosphere that guests are excited to return to,” said Scott Deviney, CEO of Chicken Salad Chick. Curtis Named President of Burger King US and Canada. & Canada.

Franchise 165

Franchise Franchising Customer Experience Point of Sale 165

Modern Restaurant Management

AUGUST 11, 2021

Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. Within the past year, Chester’s has also introduced new branded packaging and overhauled its digital menu board design. and Canada.

Franchise 178

Franchise Franchising Fast Casual Sports 178

Modern Restaurant Management

JUNE 12, 2020

Above all, we have prioritized our customers’ safety and well-being into the design and flow of the kitchen and dining areas. “Taffer’s Tavern is designed for thriving in the future—more volume in smaller spaces and more volume with fewer employees, making it easier for employees to get it right every time.”

Franchise 139

Franchise Franchising Food Safety Kitchen Safety 139

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandy is a graduate of Walsh College with a Bachelor’s of Accountancy and accomplished the designation of Certified Scrum Master in 2017. Under Barb’s leadership, TSFR’s Del Taco restaurants consistently broke system wide sales records and TSFR was named franchisee of the year two years in a row. William (Bill) M.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

SEPTEMBER 24, 2021

Earlier this year, SPB Hospitality, Logan’s parent company, relocated its headquarters to Houston, and The Real American Roadhouse unveiled its new revamped design at its Houston location by hosting a grand reopening event. The new design was developed to bring Logan’s Houston restaurant back to its Texas roots.

Franchise 166

Franchise Franchising Customer Experience Fast Casual 166

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., The entire decision can be found here. Flip’d by IHOP.

Mobile Ordering 90

Mobile Ordering Catering POS Customer Experience 90

Modern Restaurant Management

MAY 1, 2020

In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. Singapore recognized a similar increase.

2020 157

2020 Fast Casual Food Safety Guest Recovery 157

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. ” As a Feeding America Leadership partner, the company has ongoing partnerships with a variety of food banks across the country. .

Mobile Ordering 118

Mobile Ordering Online Ordering Food Order Hospitality 118

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 85

Waste Food Leadership Customer Service 85

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment. ” Krispy Krunchy Expansion.

Franchise 107

Franchise Franchising Fast Casual Leadership 107

Modern Restaurant Management

MARCH 11, 2020

” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. In other news, US Foods launched its Spring Scoop, “Raising the Bar: The Classics – Celebrated and Elevated.”

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

FEBRUARY 28, 2020

Custom designed to be unlike anything currently on the water, the process to receive permitting and approvals charted unmapped territory for the United States Coast Guard and the City of San Diego. “I found inspiration on my travels. .” The platform will offer new stories from chefs each week. ” Restaurants in the U.S.

Coaching 133

Coaching Point of Sale Customer Experience Retail 133

Modern Restaurant Management

MARCH 13, 2020

In partnership with Matt Ailey, Founder of GenRock Capital Management, Matt Slaine, CEO of Quality Restaurant Group and Chris Grooms, Vice President of Quality Fresca, the restaurant group plans to roll out the updated brand design for the restaurants in the next 12-18 months. Pizza Inn Incentive Program.

Franchise 116

Franchise Franchising Customer Experience Customer Service 116

Modern Restaurant Management

DECEMBER 14, 2020

ClearPath Solutions launched Step Up to The Table, a three-part initiative designed to garner support for local restaurants. Miami-based Drive Kindness, a new home meal delivery solution, partnered with Olo to enable fully integrated home meal delivery ordering through Olo’s Dispatch platform. Step Up to The Table.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

AUGUST 28, 2020

James Beard Foundation Mentorship, presented by KitchenAid, is designed to empower and engage a network of culinary leaders. His involvement in the community was unrivaled, as he was a major donor and contributor, giving generously of this time, leadership and experience. Sedgwick St., LifeOrDeathRecipe Challenge.

Allergens 116

Allergens Kitchen Safety Guest Recovery Customer Service 116

Modern Restaurant Management

JUNE 19, 2020

” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. We designed Relish because it's COVID-smart. ” xtraCASH from xtraCHEF.

Food Safety 112

Food Safety Customer Experience Website Management Employee Relations 112

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. Gibbs, chief executive officer of Yum!

Fast Casual 100

Fast Casual Customer Service Online Ordering Employee Relations 100

Modern Restaurant Management

OCTOBER 14, 2019

Now at Native Foods, she is looking forward to applying her leadership skills and passion for plant-based dining in her role as CEO. In addition, she has served as the past chair of the Women’s Foodservice Forum, a leading organization in the food service industry, dedicated to developing gender-diverse leadership talent.

Food Order 69

Food Order Retail Customer Experience Innovation 69

Modern Restaurant Management

NOVEMBER 2, 2020

It may turn out to be a good investment, since previous Rewards Network consumer surveys have indicated that people expect to order delivery more in the coming months than previous fall/winter periods. In addition, 44 percent of consumers would order delivery of uncooked meals they finish preparing at home.

2020 218

2020 Mobile Ordering Hotels Food Safety 218

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership.

Franchise 109

Franchise Franchising Fast Casual Point of Sale 109

Modern Restaurant Management

MAY 7, 2021

On The Border is taking it back to the 1980’s with the debut of its new prototype that pays homage to the brand’s first design and renowned experience, top photo. ” On The Border’s new design is part of an overall brand enhancement to improve the guest experience. On the Border Debuts New Prototype.

Franchise 153

Franchise Franchising Sustainability Fast Casual 153