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MRM EXCLUSIVE: Personalized Promotions Must Line the Loyalty Path

Modern Restaurant Management

While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

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Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

In addition to using third-party platforms, restaurants must develop their own muscle to communicate and transact with consumers. With 85 percent of consumers saying they would like restaurants to use tamper-evident labels,2 US Foods’ tamper-free takeout solutions will help assure diners that their food is untouched while in transit.

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Why Do Fast-Casual Restaurants Get a Pass on Appropriation?

EATER

But such is the world of giant quick-service and fast-casual business : Find interesting, “trendy,” flavorful ideas from any culture, dilute them into their most mass-marketable forms, and reap monetary gain without acknowledging the sources. Consumers do not produce these flattened, generic names in a vacuum.

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Value Is the New Battleground for Loyalty

Modern Restaurant Management

based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. For the third year in a row, consumers want more kiosks. The survey of 1,500 U.S.-based And they’re not just joining — they’re using them more actively.

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Dynamic Pricing in Fast Food: Profit-Driver or Diner Turnoff?

Modern Restaurant Management

Faced with rising labor costs and increasingly price-sensitive customers, restaurant brands are exploring new ways to balance profitability with consumer expectations. Although dynamic pricing is a staple in industries like travel and hospitality, its application in fast food is uncharted territory. Here are three key strategies: 1.

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Raw and Ready: Growing a Healthy Fast Casual

Modern Restaurant Management

The owner of Delicious Raw, a healthy fast casual concept launched in 2013, is looking to grow the brand and create a one-stop-shop for healthy consumables for a broad audience. A lot of the time there were really good intentions and a strong wish to change the way the world eats.

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Olive Garden sales surge on delivery and free take-home meals

Restaurant Business

at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. 20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden.

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