Modern Restaurant Management

APRIL 11, 2022

percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. Managers are already busy.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

EATER

JULY 1, 2024

. | FX Elliott shadowed a restaurant manager at a Pasadena, California location of Houston’s to prepare for playing Natalie Berzatto The below contains plot details from Season 3 of The Bear. She sees him off to his new life as a chef in New York and offers him a little bit of cash to get started.

Management 289

Management Management White Paper Cash Management 289

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S., an overseas U.S.

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). Here are some upcoming tech trends below: Social Distancing Tech. Tech for Touchless, Contact-Free Dining. Employee Health.

Kitchen Safety 349

Kitchen Safety Food Safety Front of House Back of House 349

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

DECEMBER 8, 2020

Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. With an average cost of $3,500 when an employee leaves, it’s something restaurateurs can’t afford. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. That all begins at the hiring level.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 12, 2020

Co-founders Helen Patrikis and Steven Hall, two hospitality PR professionals, formed Dining Bonds, LLC with the goal of establishing it as a one-stop resource to raise revenue for the hospitality community. We can continue to show our support for the hospitality industry and the great, hardworking people it employs.

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. What about managers? Track and manage employee workload. High turnover has long been a core tenet of the hospitality industry. Back-of-House and Front-of-House are an even split. Front of House Positions: 41% turnover rate.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Xtra Chef

NOVEMBER 11, 2020

In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets! Should you focus on the in-house experience or pivot to off-premise options? xtraCHEF has you covered. Consideration 1: COVID-19.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Culture training Employee turnover costs the hospitality industry more than $5,800 per employee. The restaurant industry welcomes new staff at unprecedented rates.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Ira Moreland, Managing Director of ICV, said, “We are very pleased to complete this transaction and are enthusiastic to deploy our expertise to help grow the Buffalo Wild Wings brand.

Franchise 365

Franchise Franchising Customer Experience Customer Service 365

7 Shifts

AUGUST 16, 2024

Restaurant management is one of the best pathways for servers and hosts looking to make the next step in their hospitality careers. If you see yourself managing a team and overseeing operations, the path of a restaurant manager may be fulfilling. What do restaurant managers do? As of 2024, they make around $26.42

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

Mobile Ordering 311

Mobile Ordering Customer Service Point of Sale Customer Experience 311

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sushi Maki Ocean Tempura. “Sushi Maki is a true family affair.

Brewery 350

Brewery Design Food Supply Equipment 350

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 471

Franchise Franchising Food Fast Casual 471

EATER

APRIL 3, 2023

He applied this education to a line cook position at Maialino in Manhattan, then tried his hand at front-of-house work at Blue Hill at Stone Barns. People who are much smarter than me do everything from operations and supply chain management to branding and marketing. Today’s installment: Jorge Gaviria.

Food Supply 243

Food Supply Front of House Supplies Consumer Goods 243

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We are proud to serve those who serve us and appreciate the ongoing efforts of the brave men and women working tirelessly on our front lines.” Virtual Barbecue Pit.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

MAY 26, 2023

I get to work with the agriculture teams, which manage our vegetable and grain production, and the retail team, which leads the farm store and the online farm store. For example, every week our farm manager sends a list of what she’s going to be harvesting from the fields. The cooks and I take that and brainstorm dishes.

Agriculture 246

Agriculture Front of House Back of House Education 246

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Jillian Melton was paid just $2.13

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Embrace the Suck

APRIL 18, 2022

We believe that your food should be prepared in front of you so you can see our commitment to freshness and quality. I can tell you from working with over 2200 independent restaurants over the last 12 years that in any market regardless of current economic conditions…a lot of restaurants struggle (20%), and some just survive (60%).

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Restaurant payroll is a system for calculating and managing the salaries of employees in a restaurant. Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ?

2023 195

2023 Tip Distribution Audits Restaurant Law 195

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 323

2019 Compost Mobile Ordering Online Ordering 323

Perfect Daily Grind

JANUARY 27, 2023

The keynote speech delivered by Michael Opitz, Managing Director of Hanns R. Roasters and coffee shops can sign up to the Hospitality Heroes initiative. Once a member, coffee businesses can use the Alt Dairy logo in window fronts, and can also benefit from social media and press release campaigns to promote their use of plant milks.

2023 158

2023 2022 Events Certification 158

Hot Schedules

NOVEMBER 26, 2019

T here are many foes in the hospitality industry. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. The Busywork Beast has the power to trap your managers in its Back-office Lair. Luckily, there are ways to transform your general managers into superheroes.

Cash Management 78

Cash Management Allergens Back of House Front of House 78

Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. Effective crisis planning and management is a must. Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others?

Kitchen Safety 88

Kitchen Safety Equipment Cash Management Front of House 88

Squirrel Systems

JUNE 12, 2024

During the summer, hospitality operators often see a surge in guests, necessitating efficient handling of seasonal staffing and turnover. Train Your Staff with Ease If you’re short on time for staff training, check out our Learning Management System (LMS) at the Squirrel Learning Cafe.

Front of House 52

Front of House Cash Management Back of House Point of Sale 52

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. A general manager might also wear a restaurant’s sommelier hat. Restaurant jobs include many more than the obvious few that spring to mind. Often, a single person will fill multiple jobs.

Cash Management 78

Cash Management Front of House Fast Casual Fine Dining 78