Modern Restaurant Management

FEBRUARY 16, 2022

Modern Restaurant Management (MRM) magazine quizzed expert Kathryn Petralia, co-founder of Kabbage, an American Express Company, for her analysis on what restaurants owners need to understand about inflation. Those who don’t are effectively lowering their prices. How is inflation affecting food prices?

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Cash Management Food Supply Seasonal Menu Social Media 518

Modern Restaurant Management

FEBRUARY 27, 2023

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. It is important to consider if the first location has the cash flow to help financially carry the second location for a period of time if needed.

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Modern Restaurant Management

MARCH 20, 2024

rent) and (v) cash-on-cash return / payback – how long and at what rate will investment in a specific location be returned. Is growth coming only from price increases and therefore, higher AOV or is the restaurant doing a better job of upselling and generating more revenue from every transaction?

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2024 Cash Management Food Sustainability 450

The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65

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Delivery Food Loyalty Program Food Order 147

ChowNow

MAY 2, 2025

Youre not just managing food and staff, youre battling slim profit margins, high operating expenses, and constantly changing customer preferences. Because the truth is, most restaurants dont close because of bad food. Poor Financial Planning The Issue: Underestimating startup costs, no cash flow buffer, and unclear budgeting.

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Email Marketing Social Media Cash Management Customer Service 195

Modern Restaurant Management

NOVEMBER 24, 2020

Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. Should you consider entering the food truck business? Managing cash flow can be difficult for seasonal businesses.

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Cash Management Social Media Seasonal Menu Food Truck 576

Culinary Cues

MARCH 26, 2022

Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them. Again, turn to the National Restaurant Association for guidance. [] PRICING YOUR MENU BY COMPARISON. Every business requires controls in pricing, consistency, quality, and cash handling.

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Cash Management Social Media Restaurant Law Communication 464

Modern Restaurant Management

AUGUST 2, 2023

In the demanding world of the restaurant industry, success is not solely reliant on exceptional food and service. By understanding customer behavior, strategically placing high-profit items, and incorporating innovative pricing strategies, restaurant owners can transform their menu into an influential factor driving business success.

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Menu Cash Management Seasonal Menu Customer Experience 419

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

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Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn 7-Eleven is among the growing list of retailers and restaurants offering deals to lure cash-strapped consumers this summer. The move comes as consumers continue to limit their visits to restaurants and rein in their basket sizes amid elevated prices. Food prices overall are up 2.9%

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Fast Casual Cash Management Retail Leadership 172

Modern Restaurant Management

AUGUST 10, 2022

Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. Poultry prices are up 15 percent to 18 percent ; the cost of eggs has risen 73 percent. consumers say they’re happy paying higher prices for great service. First-Rate Service. Seven out of 10 U.S.

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Modern Restaurant Management

MARCH 11, 2025

. – Sophia Goldberg, Founder and CEO, Ansa The big lesson I learned is that I've had to continue to adapt my pricing, because people are still watching their spending. That's why we instituted lower-priced lunch specials and made other adjustments. Technology has become a solution in staffing as well.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JUNE 9, 2022

Another way to slice and dice data is to comb through food costs. Let’s say the price of beef goes up. Reviewing your data from past menu adjustments may reveal an increase in the price of a chicken sandwich would create less of an impact on sales than bumping up the price of a hamburger.

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Front of House Point of Sale POS Online Ordering 490

Modern Restaurant Management

JULY 19, 2022

Traditionally, this has meant that the manager comes out and apologizes to the guest, then offers a discount or a comped meal. The digital era has had a huge impact on the food and beverage space. Consumers adjusted; between 2019 and 2020, online ordering for food/beverage rose by a record 93 percent. So, what changed?

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Online Ordering Cash Management Mobile Ordering Food Order 487

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. Nuance also extends to the service.

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Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

DECEMBER 28, 2022

Operating Expenses (OpEx) are the recurring monthly bills a restaurant or bar usually budgets for: electricity and water, rent, food and alcohol, etc. More than just a rental solution, EaaS can turn those big-ticket pieces of equipment restaurants rely on into services fully managed by a third party provider. EaaS for Big Business.

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Small Business Equipment Cash Management Back of House 493

The Rail

JANUARY 28, 2025

Food prices continue rising at grocery stores and through suppliers, while staffing gaps and shifting guest preferences add extra pressure to already thin margins. For instance, restaurant operators who track ingredient usage patterns and implement precise portion controls see significant reductions in food waste.

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Cash Management Loyalty Program Inventory Waste 130

Modern Restaurant Management

AUGUST 6, 2020

Taking the example of dishes with a high ‘perceived value’, such as proteins, desserts and drinks, can allow for higher prices and better the bottom line. Lastly, food cost should always be a consideration when making menu changes. Next, calculate the food cost ratio by dividing CoGS by sales: CoGS / Sales.

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Modern Restaurant Management

AUGUST 20, 2020

Starbucks added mobile payment to their app nearly a decade ago, and other fast food places, such as Chipotle and McDonalds, followed suit. With hand hygiene becoming a major point of emphasis, this also keeps patrons and staff from exchanging cash, change and cards frequently. Not to mention, the price might be a bit steep as well.

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Cash Management Equipment 2012 Technology 520

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady.

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Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them. Always date and label everything.

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Inventory Management Management Cash Management 450

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. This number is essential because it helps you determine the price of your food and beverages.

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Point of Sale Inventory Seasonal Menu Cash Management 397

Culinary Cues

AUGUST 22, 2022

The food was, of course excellent, but more importantly reflective of the region and its history and the experiences of the chef. There was little waste since managing twenty seats was much easier than trying to fill expansive dining rooms with a turn or two on busy nights. Good friends, good food, good times.”. author unknown.

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Seating Front of House Back of House Cash Management 474

Modern Restaurant Management

OCTOBER 2, 2024

Value pricing will eventually become a less effective tactic for restaurant brands with the market becoming oversaturated with discounted options. To do so, they must evaluate how value can be derived outside of price point. For example, we’re seeing the value trend call for a wider need within the QSR industry for cash kiosks.

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Loyalty Program Mobile Ordering Coupons Customer Experience 449

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Save your customers a trip to grocery store, sell off inventory, increase cash flow, and attract new customers during COVID-19. Simplify Pricing. You have enough to deal with.

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Healthcare Front of House Social Media Website Management 468

7 Shifts

SEPTEMBER 7, 2021

Has the price of going to a restaurant increased? We found a 14% increase in the total price on a receipt. Either diners have switched to ordering the more expensive items off the menu, or we're seeing very strong inflation of prices on menus. The bottom line is that the price of going to a restaurant has increased.

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Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

Culinary Cues

MAY 13, 2023

Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function. As an example – garde manger really only exists in these types of properties where cold food can rule the day with banquets and special events.

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Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates.

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Leadership Small Business Hospitality Customer Experience 508

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. Restaurant accounting tips plays a crucial role in tracking expenses, managing cash flow, and maximizing profitability. You cannot manage your restaurant properly without going into the accounting details.

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2025 Cash Management Point of Sale POS 113

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. Let’s get started.

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License Equipment POS Food Supply 370

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

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2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

DECEMBER 14, 2021

These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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2022 Food Supply Mobile Ordering Customer Experience 474

Culinary Cues

MAY 15, 2021

This creates a domino of challenges – labor dependance, the inability to pay reasonable wages, selling price ceilings that do not yield sufficient profit, etc. When menus are well researched and managed then a restaurant stands a chance of success. Without cash reserves the pandemic cause thousands of restaurant casualties.

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Customer Experience Cash Management Customer Service Front of House 449

7 Shifts

NOVEMBER 17, 2021

Both situations could have been prevented with proper restaurant inventory management, which gives restaurant operators better oversight over what's in stock and how it is used. You'll also be less likely to order too much of any ingredient, which leads to food waste. The Best Restaurant Inventory Management Software.

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Inventory Management Management Point of Sale 370