Cash Management Customer Service Hiring 
Modern Restaurant Management
JUNE 17, 2025
Start Early, Hire Smart The best seasonal teams are built long before the season starts. Begin recruitment at least six to eight weeks in advance, and tap into multiple channels such as local colleges, culinary schools, job fairs, employee referrals, and past seasonal hires.
Goliath Consulting
DECEMBER 12, 2024
Implementing a proactive holiday security plan ensures the safety of your staff, customers, and business. Train employees to identify phishing attempts and maintain PCI compliance to safeguard customer data and ensure secure payment processing. Schedule additional staff to manage the flow of patrons and address issues promptly.
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Modern Restaurant Management
NOVEMBER 24, 2020
Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season.
Modern Restaurant Management
APRIL 27, 2020
As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. It may also reduce the restaurant’s employees exposure to the virus through customer contact.
Modern Restaurant Management
MARCH 11, 2025
The customer's needs always come first, even though my prices continue to rise. That led to an employee shortage, especially for high-quality and experienced management positions. Technology has redefined service models, but great hospitality remains irreplaceable. At the same time, guest expectations have shifted.
Modern Restaurant Management
FEBRUARY 16, 2022
Modern Restaurant Management (MRM) magazine quizzed expert Kathryn Petralia, co-founder of Kabbage, an American Express Company, for her analysis on what restaurants owners need to understand about inflation. What are best practices for restaurant owners and operators to manage costs right now? How is inflation affecting food prices?
Modern Restaurant Management
OCTOBER 8, 2024
Restaurant operators have long grappled with the question, "Should I hire for soft or hard skills?" In an industry where technical precision is essential, seamless service depends on more than just executing tasks. Being skilled at running a grill or cash register is certainly needed to get the crew over the hump.
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