Aaron Allen & Associates

MAY 10, 2024

In an era where capital efficiency and strategic growth have never been more crucial, Real Estate Investment Trusts (REITs) emerge as pivotal players in transforming the real estate landscape of the hospitality industry. This shift can lead to better overall performance and customer satisfaction. Seeking Liquidity or Expansion Capital?

Hospitality 52

Hospitality Fast Casual Cash Management Hotels 52

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Table of Contents What is a restaurant management system? How does a restaurant management system work? A restaurant management system, or RMS, is software designed to streamline restaurant operations and simplify restaurant management.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Table of Contents What is a restaurant management system? How does a restaurant management system work? A restaurant management system, or RMS, is software designed to streamline restaurant operations and simplify restaurant management.

Management 195

Management Management Point of Sale POS 195

Modern Restaurant Management

SEPTEMBER 29, 2022

No matter how excellent your customer service is, you will always encounter the occasional aggressive customer. If you've worked in the hospitality industry, you've already had to deal with an aggressive customer or two. Six Tips for Handling Aggressive Customers. Your Customer Should Feel Appreciated.

Cash Management 193

Cash Management Customer Service Food Safety Restaurant Law 193

7 Shifts

NOVEMBER 17, 2021

Enter 7shifts , a scheduling and team management app that simplifies the payday processes that typically run restaurateurs ragged. Any owner or manager running payroll manually understands the complexity faced each pay period. The downsides fall on management—weekly pay dramatically increases paperwork and admin time.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Culinary Cues

OCTOBER 23, 2019

This article stems from a recent experience in a hotel where I was staying. Now, think about this – when did we become so attached to technology that a bartender couldn’t work out of a cash drawer, or simply have me sign a bill to my room knowing that it could be charged to my account at a later date?

Hospitality 206

Hospitality Employee Relations Cash Management Training 206

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. With features like automated scheduling, time tracking, and analytics reporting, labor management software can help your restaurant reduce its labor costs.

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Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

OCTOBER 31, 2022

The management team. Here is Union Square Hospitality Group 's mission statement: At Union Square Hospitality Group, our mission is to enrich lives through the power of Enlightened Hospitality. Management team. Include a headshot, quick bio, and list of relevant experience. Who is your target customer?

Point of Sale 398

Point of Sale Back of House Document Download 398

SpotOn

MAY 28, 2024

  Tech for the Ages As for how Americans tip, all industry workers agree that cash is best, with 95% of those 65+ ranking cash as their top preference over credit card tips and digital apps like Venmo. 86% of 18-24-year-olds also ranked cash as their preferred method, with all other age groups falling between the two.

Cash Management 64

Cash Management Point of Sale Customer Service Technology 64

7 Shifts

SEPTEMBER 19, 2022

The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. What about managers? Track and manage employee workload. High turnover has long been a core tenet of the hospitality industry. What about managers?

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Front of House Back of House Cash Management Customer Experience 195

SpotOn

MAY 20, 2024

Yet, the practice of giving tips has become a much-maligned and misunderstood aspect of the restaurant experience. For as long as tipping has been standard in the American hospitality industry, people have argued for and against it. Giving should feel good.   When servers go above and beyond, tips are a great way to say thank you.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Xtra Chef

NOVEMBER 11, 2020

In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets! Should you focus on the in-house experience or pivot to off-premise options? xtraCHEF has you covered. restaurant industry.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Kounta

JANUARY 9, 2020

The hospitality industry is fuelled by people’s obsession with food. Revenue for the hospitality industry will exceed $108 billion by the year 2023 — Bankwest, Future of Business. Revenue for the hospitality industry will exceed $108 billion by the year 2023 — Bankwest, Future of Business. And it’s been growing ever since.

Hospitality 98

Hospitality Cash Management Influencer POS 98

7 Shifts

JANUARY 26, 2021

Embrace Digital Hospitality ?? Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. Here are some of the top ways to make sure you’re ready for what’s next—whatever it is.

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2021 Front of House Social Media Back of House 370

Culinary Cues

AUGUST 28, 2020

Remember all of those exciting things that you did to draw customers in when business was great? HOSPITALITY FIRST. How do you make it come alive with hospitality? FIND WAYS TO MAINTAIN THE EXPERIENCE. Look around you – the restaurants that are open at some level are not focused on creating experiences anymore.

Social Media 436

Social Media Communication Loyalty Program Training 436

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Restaurant Task Management.

Technology 370

Technology Front of House Social Media Back of House 370

Hot Schedules

JULY 15, 2021

Mitigating Cost Price Inflation Via Supplier Management. Hospitality systems can’t undo labor legislation, failed harvests or political turmoil, and with hotels in urban markets still seeing revenues dip as much as 52 percent compared to 2019, operators need to utilize every possible method to cut costs. Related Posts.

Pricing 148

Pricing Management Management Cash Management 148

OpenTable

SEPTEMBER 27, 2020

In a world of socially distant and off-premise dining, chefs and restaurateurs are looking for creative ways to keep the magic of hospitality alive. From special-occasion celebration boxes and custom insulated tote bags to at-home private chefs, get inspired by these next-level experiences. … Read more. … Read more.

Kitchen Safety 78

Kitchen Safety Hospitality Food Safety Cash Management 78

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Competition : The pandemic significantly affected the restaurant and hospitality industries.

Front of House 207

Front of House Mobile Ordering Loyalty Program Back of House 207

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Manager, Mercato Italiano. Create an experience. What will your atmosphere and experience be?

2020 335

2020 Hiring Cash Management Education 335

SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. Alongside transactions, modern POS systems run software applications to help businesses manage their employees, reach new customers, and encourage existing ones back in.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Future Food

SEPTEMBER 27, 2023

Image credit Sydney Fish Market Markets, historically, have been vibrant, dynamic hubs for fresh produce, specialty foods, and unique cultural experiences. They are a time-honoured trading ritual that give us a tapestry of experience beyond the supermarket or the shopping centre environment.

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Marketing Food 2024 Retail 78

Future Food

OCTOBER 5, 2021

The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. Secondly, we have cashed-up customers who are hungry for hospitality, let’s call this demand.

Food 144

Food Café Customer Service Communication 144

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. The restaurant industry welcomes new staff at unprecedented rates.

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FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. This has left restaurants struggling to find and retain staff.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Determining what roles you actually need to fill.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Get Beyond

JANUARY 4, 2024

What’s more, consider sharing some or all of your mission with customers. Regarding strategy, the messaging can help current and future customers get to know you better and help you stand out. But, with the new year beginning, now is a great time for a refresher on customer service. Here’s why.

2024 52

2024 Small Business Cash Management Email Marketing 52

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 133

Bar Cash Management Loyalty Program Point of Sale 133

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

7 Shifts

MAY 18, 2023

We all learned a lesson from his tough experience." -Leo Leo Smigel To avoid these risks, many restaurants are turning to payroll providers like 7shifts Payroll that are specifically designed for the unique needs of the hospitality industry. Forgetting to include all taxable compensation What's included in taxable compensation?

Restaurant Law 195

Restaurant Law Insurance Audits Cash Management 195

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." million newly issued shares of the Company and $30 million in cash. “We believe that BurgerFi is positioned for rapid growth.

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Mobile Ordering Restaurant Law Seating Customer Service 179

ChefMod

MAY 13, 2024

AP automation solutions specifically designed for hospitality help restaurant owners optimize their purchasing process, recipe management, inventory, analytics, GL mapping, and visibility into expenses across all suppliers. This leads to a better dining experience for customers without the distraction of administrative tasks.

Cash Management 40

Cash Management Inventory Audits Management 40

Apicbase

AUGUST 25, 2023

But customer behaviour has changed rapidly in recent years. Digitisation isn’t just a response to that shift; it’s the driving force behind it, making it the most transformative change in hospitality over the past century. Hospitality is expanding through technology. It does the job, but it’s limited.

Cash Management 52

Cash Management Technology Front of House Allergens 52